I'm sure I'll spell her name wrong, but jadie was phenomenal. Call gave her the description, sent her pictures. Sent me pictures of the parts the next day. Ordered them on a Friday got them Monday. Great company and source for foreign tractor parts. Will definitely call on them again
I drove all the way from Mobile to Wiggins Mississippi to get some tractor parts. They said they had we have previously discussed. What kind of Tractor even sent pictures I get there. They got the wrong parts pulled Note I’m from Mobile I asked could we see if the tractor has the parts that I need, and they said no it was closed down back there Told me I would have to come back Monday. I was needing to make sure that they did have the parts that I wanted or needed before I had to come all the way back over there again she insisted I couldn’t look back there. I said you told me the workers didn’t go home till 12 this was 1030. She said he called in today and said it was too cold to work I said oh Lord, OK and I left terrible customer service
I am really impressed with Southern Global Tractor. I called needing a Hinomoto part and they had exactly what I needed. Really good price and quick shipping. Thanks for the courteous service.
I’m very disappointed in the services from global tractor. I purchased a transmission for a YM165d. I was told it was 4-wheel drive however when it arrived it was 2-wheel drive $800. Willey said, send it back along with my transmission and he will rebuilt it and make this right. Six months later he did. I was very grateful. I put the tractor back together and within 2 weeks it’s leaking hydraulic oil. Willey says send it back, I split the tractor again pay shipping ( I live in California) and six months later still waiting. I call, willey is not in, call again not in. There is not enough space here to continue with how many times I called and left messages. I was told it was finished, willey is plowing his fields, he is in the hospital, a part is on order until I said I’m filing legal action. Then I was told I need to be nice and that’s how I can get things done. 13 months later from the original purchase I got my transmission back. I put the tractor back together and it leaks. I call willey and ask for a refund. He wants me to send the tractor along with the transmission and said he would make arrangements. I asked him to refund half the money and he agreed. In the meantime I sale the tractor or should say gave it away with an agreement from Willey that he will refund half the money. Still no refund. It is very frustrating when a man gives you his word and doesn’t follow through. I called one last time spoke with Anna, she said talk to Willey. I asked if she was part owner of the business and was told it’s none of my business. It’s an $800 experience. If you’re in any kind of hurry this is not the place. If you want a refund? Well good luck. I know this is a along read, but it’s all wrapped up experiences of two years.
Very helpful parts person, Chia, got the right part the first time, could not find another starter for a Mitsubishi D2000 anywhere, but Southern Global had it.
They've always taken care of my gray market Kubota. Sometimes a little backed up on work & have to wait a little extra time, but worth it. No problems with my experiences, not sure what happened with the guys leaving bad reviews. I've been using Southern Global for about 7 years now without issue. Always had friendly service from the ladies in the office area, and satisfactory work from the guys in the back. Thanks Willie!
I can't thank Southern Globe enough!! I have never seen so many Yanmar,kobota and etc. Tractors in the south before, that's because there all in Wiggins Mississippi!
I purchased a hydrologic front in loader pump a few weeks ago and was pleased. Chia told me they had a very nice selection of Yanmar parts and said on my next trip to Mobile to drop by. Well I did and it was Bingo Time. Willie was very helpful in finding a roll bar, was well as a grill and headlights. Didn't take anytime removing the parts. He and his mechanic each know their jobs. Willie impressed me, I believe he could make a few hybrids tractors if he wanted to Again thanks to all your employees and family.I was very impressed with your inventory with parts in stock. Now my wife might drive my tractor as soon as I install the roll bar. Lou and Karen Bordelon
Big Willie has been a great source of new and used hard to get parts. The ship fast and work hard to take care of customers. We have spent thousands of dollars with SG. If we have an issue that we haven't seen before Willie often knows the fix, or at least has tge respurces to find us an answer. Ignore the bad reviews. These guys are legit!
Valve Stem Seal - VS-PB100..... I purchased 8 pcs. new from Southern Global Tractor Parts. Total cost was $87.62 (included shipping & handling).
Per Southern Global, these seals are supposed to fit a Satoh S650G tractor, but did not fit mine.
Southern Global Tractor Parts can't/won't replace these parts with seals that fit my tractor, nor would they offer a refund. (I eventually purchased the correct parts from another vendor).
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