The lady in the office was rude as usual, I usually don’t and won’t even come here because the girls in the front office act like they are something special or something… They make it where no one wants to come deal with there attitude..
The people here are very nice. I told them I wouldn't come back because the road to dump the scrap is filled with metal that could possibly flatten tires. Mr. Chris said it really doesn't happen but... I'm not gonna take that chance anymore. I scrapped an old stove because I bought a new one. They paid me $10.50. Lol
Very easily in, and out. You can skip the line if you only have non ferris metal. Which is super convenient! And you don't have to wait for 3 days for copper checks.
Wanted to say thank you to Tracy and Becky for such amazing service.everytime i come there. These 2 ladies make the experience fun and exciting everytime i go there and they are the reason i keep coming back each time. So again Thank you ladies and i'll see ya on my text trip there lol.
Everyone else might as well shut down shop! EMR pays better than all of them. Their staff is knowledgeable, and they actually try to help you get the best price you can get for your metal instead of trying to cheat you out of it! And they're friendly. They don't talk down to you like you like you some kind of dirtbag or thieving low life just for recycling and doing the earth a little good and hell yeah making a little bread! EMR is what a true american business is made of!
Worst place to do business I've sold things there for yrs every now and they give me a hassle I run a bodyshop some timed I bring in whole cars sometimes it back half etc today I brought in a back half of a car asked me where is the Vin as business owner it teed me off from here on out no more business I'll do with them first time I had a. Complete rusted out truck Vin unreadable turned me around made a review then someone reached out assured me I wouldn't have anymore problems well today was it
I came here to sell a bunch of solid brass, steel, and stainless steel. I was prepared for "assertive" employees based on the past reviews, but everybody was calm, cool and polite. I came here twice in one week with a trunk full of solid metal. They helped me out whenever I had any questions. The gravel road on the way to the scrap yard is a bit treacherous to navigate because of the uneven terrain and mud, but that's the only downside I saw with this place. The other customers wandering around are more likely to be rude to you, like one guy was to me out there. Thank you EMR!
I believe the opinions about bad attitudes with the low star reviews should evaluate/imagine the employees work environment. They have to deal with some (no offense) roughish folk sometimes. Bringing in 30 different types of scrap, lies, and… bad attitudes,,,,back to back to back. I imagine its like being a pawn dealer that has to work ALOT harder, especially with the swindlers, and its HOT. Maybe Im wrong, but either way, its an environment where you must have a certain attitude. If youre honest/patient/cooperative with them, you will find out that they are good people, its nothing against you if there is an attitude, and its not a restaurant. Change your reviews if theyre based off of that. Ive never had a bad experience out of the 20-30 times Ive been there. I hope this is viewed by people that have left a low rating or are about to.
I started coming here recently because of the little guy at ABC who runs the small scale & rips people off.
Unfortunately I found the same situation here.
The employees here are either lying or they are completely ignorant about the different grades of STAINLESS STEEL!!!!!!
They think if a magnet sticks to it's not real stainless steel!!!!!!
If you have stainless to sell do yourself a favor.....don't come here or to ABC in Moss Point to sell it!!!!!!!
The goofball today graded my stainless bearings & boat motor shafts as "irony aluminum"...... I'm beginning to think that all scrapyards are doing this. So I will not sell stainless steel again since there's no point in it!
Also I have weighed & marked all the containers that I use for hauling alloy on postal scales.
My receipt shows that they are saying my boxes weigh 2lbs more or even more!!!!!!
Waited thirty minutes for the slow, rude worker in back. Once inside he looks at my fully loaded van and says I need a hard copy of my business license. I pre registered on the website and it never mentioned anything about a business license. Several people ahead of me had the same type scrap but not as much and easy to unload. It seems to me he picks and chooses what he will unload.Bottom line….. I won’t be back again. How insulting to be lied to from people that are rude and hateful.
I've been here twice this week and everyone, from the girl in the office to the yard attendants, was exceptionally courteous, friendly, and helpful. Just really good customer service. Better than most places I've been lately, including the doctor's office!
Sell your copper(need an ID and it takes 3 days to get a check). Sell your metal for cash(same day). Unload your own haul. Get an EMR Customer Loyalty Card to put on keyring and save time.
Great staff from the ladies in the office to the guys in the back. Everyone including Chris the manager are very knowledgeable and will help you with anything. I wish the price on the precious metals were a little better though.
Just wanted to say thank you to all the staff at EMR. I was very impressed from the first guy i talked to at scales. I broke my foot so i was on crutches and they went out of there way to make it as easy as positive. J J and Chance was awesome. I am new to scraping and they was very helpful and took the time to tell what they could take and the things that they couldnt. I want go anywhere else. They have my business for life as long as those guys are employed there!!!
I'm just an older fella turning my misc. metals ive accumilated into a few xtra bucks. They seem fair and unimposing with smiles and a good attitude. Seem to be Rather quick about it just follow the rules and be honest in your deeds.
Busy busy with bug truckloads of scrap! I just had bags of aluminum cans I wanted out of my storage closet. Gentleman was so nice and helped me unload my several bags. Go early cause the trucks kept a rollin in after 1:30!
Great and friendly place to sell all your metal and scrap but have to check the prices ahead of time. I didnt today because I was just cleaning out extra stuff from around the property and afterwards realized that were paying a whopping $4.50 per 100lbs of tin. Basic scrap metal. Other than that an incredible and as stated above very friendly place with awesome workers. My go to scrap yard for years and will continue to get all of my business
I had the opportunity to sell a vehicle to EMR a few weeks ago and the customer service was excellent. Being new to the process, the clerk took time to explain the do's and don'ts that were required of me to sell my car. I was directed to a certain location within the scrap yard and there was a guy waiting per the clerks instructions to unload me. The process was less than 10 minutes max to complete before I was heading back to the scales. I have to give the facility hire marks because my son was riding with me and got out of the vehicle for the initial weighing. The clerk attention to detail was evident when she reminded my son to exit the vehicle for final weighing. I was then sent to the cashier that took all my information and paid me an unexpected amount for my old car. I will tell all I come in contact of the quality of service I received!
They've got good prices, the people there are always friendly & helpful, even though they bust their butts in the heat & have to deal with a LOT of dumb people every day. I go through here at least a twice a week, sometimes more, & they always work as quickly as they possibly can (People, don't bring 2,000 aluminum cans loose in your trunk, please!!!) to get people in & out of the warehouse & in the back of the yard. Everybody I have interacted with in my hundreds of trips there has been helpful & polite & on top of their jobs. If you are expecting to get rich, try the casinos or the lottery. This is a scrap yard. They are a business, not a charity, & they have to turn a profit just like the rest. They aren't handing out "the easy life" any more than anywhere else is. They aren't going to give you gold prices for torn up, old trash or stuff that has been used & removed from an old building. Have realistic expectations.
Good place to go to sell a battery or two for beer money but if you have a lot of material that’s actually worth something go somewhere else. I had 3800 lb of copper coils that they wanted me to unload by myself outside of the building and after I said I would just go somewhere else they said they would “ send some Mexican to unload”. It took literally two and a half hours to get unloaded with me doing most of the work. The employees are extremely rude and lazy with the exception of the lady in the office. Definitely go somewhere else!!!
This was our first visit to this business. My husband pulled in where the warehouse is. He was told to pull around back. We were bringing to old batteries to be recycled. My husband pulled to the back and pulled over to put the batteries to where they could be reached. A guy came out fussing " You don't stop back here you pull in" His gestured he had an attitude. We proceed inside of the warehouse. The guy kept fussing and showing us where to pull in. There was a large basked in the middle of the driveway. He starts hollering "Don't hit my basket" I was about to go off on this man. My husband gets out and says Man if I hit your basket I will buy you a new one. The guy says "Yeah Right" This guy has been at it to long and is clearly miserable in his job. I have worked piss poor jobs and still treated people with respect. I'm sure he has to deal with lots of people that give him a hard time, but us being the first time there he needs to have some patients.
I'm not sure why any of these people are complaining, but truth be told I frequent this yard and everytime I'm there everyone is beyond helpful. Both of the wonderful ladies at the windows, Miss. Casey and Miss. Becky are absolutely amazing, always have wonderful conversation and answer my questions with some nasty ass attitude like most other yards I've visited in the past, as well as the gentlemen in the back who always ask if I need help and are kind in explaining when I unload. Out of all the states I've lived in in the last 10 years, this has to be my favorite yard hands down. Deffinetly reccomend it to any and everyone.
These people who are complaining should go to Harrisburg. I love these people who are just doing there job. They must not know what they are doing. Go to McDonald's and get a job. Casey runs the scale, and is most respect full to me.
Go there alot,best advice I can give, 1. Call beforehand to check on prices. 2. Know what you have before you go. 3. Have it separated before you go. They are very busy usually and just like any other job. It's all about the turnaround.
This place is so ridiculous. I have been waiting in like to drop aluminum off for an hour!! Finally to the door and I see why it's taking so long to unload CANS! from the guy in front of me. All the workers are VERY SLOW!! And stand around chatting alot.... I will most definitely not be coming here anymore!!!
Everyone I met was friendly and helpful. Considering it wasn't built on a parking lot you may not want to bring a vehicle with steering or ball joint issues, or as one person said, the "grocery getter". It's a place that deals with rough material and should be expected to be rough on a vehicle. Overall, I am happy with my business with Southern Scrap.
Jan 27, 2017
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