Ace Auto Parts has some awesome prices on parts for ur vehicle!! I even got a quote to replace my windshield that was cheaper than other's!! Also, really great people that work there!!
I needed two new front rims for my car and Christa was amazing. She was able to get them pulled for me and help coordinate me getting them replaced on my car the next day which is great, especially since it is winter now. Once I got there everyone was nice and welcoming. The guy who switched the rims on my car was knowledgeable and said he was surprised that my tires didn't pop. I highly recommend this place to anyone who is need of affordable car parts and some service.
took over an hour to get a part we needed regardless of us calling before we were even on the way. just ridiculous. i had to use the bathroom and there wasn’t one to use while we waited. never going back here.
I needed to pick up some parts for my Silverado and a friend told me about the recent experience he had working with Kari at Ace. I came in and he was not wrong! She went above and beyond to get me everything I needed. I’m so grateful and will definitely recommend Ace and Kari to everyone I know.
Ace Auto Parts is great for what ails you - or your car, specifically. I've had to get auto glass replaced a couple times and they've done a great job, quick and reasonably priced. Kari is super-helpful!
Been to Ace a few times never had a chance problem until I had the unpleasant experience of dealing with window 5 Amy who had attitude very rude to me and made me feel like I was a problem customer so I just take my business elsewhere before being treated like that drove all the way to AAA where Kelly got me the parts needed and was treated kindly
I had a great experience at the auto parts store thanks to Kari! She was extremely helpful, knowledgeable, and went out of her way to make sure I got exactly what I needed. It made the whole process quick and easy. Definitely appreciate the excellent customer service!
Honestly I really do appreciate Miss Krista. She has very good customer service skills. Even though they didn't have what I was looking for at the moment, she wasn't dismissive and kept a very welcoming tone and demeanor. She was also very informative and able to provide me with alternative options. My rocks with Krista, she might need a raise.
~TV
Excellent and affordable service. Had a tire go flat and needed a cost friendly replacement with a complicated car set up. Called 5 different tire and auto shops for quotes in the cities and none compared to the number of options and service quality over the phone I was immediately provided by Christa. She laid out 3 different options (all within my budget), got everything ordered and let me know the timeline. I was notified at 7:30am the following morning my tires were in. I arrived for service and was promptly brought to the garage. When I forgot my rims Jeff simply let me go home and pick them up, no problem. Jeff discovered 2 of the rims were severely bent and the parts department quickly sorted a $30 replacement rim (within my budget) on the spot. Jeff came up with a plan to replace a rear rim with the other bent front rim until a used rim within my budget was available. Everything about this experience was smooth, professional yet laid back, and cost efficient. Would highly recommend. This is my go to garage from here on out.
KOOBER AND KRISTA ARE THE BEST! I appreciate their assistance and efforts to get me the right parts. They are an asset to the company! Give them raises!
I love her she. Is amazing she called back when the line got disconnected she is a 10000/900 she the best she very respectful well mannered amazing best Customer Service ever no attitude just there to work she was great
Josh is great. He really helped me out a lot with my vehicle. Also a good place to buy batteries cheaper than the parts. Store both new and used, would highly recommend
I was in need of a manual transmission and all the necessary parts that went along with it for a 2007 Toyota Camry so there was a checklist. They were friendly and professional, they contacted me to make sure that we were on the same page with the parts needed. I wouldn't hesitate to come here.
Called Ace to order a part for my son’s Camry. I checked out the reviews and saw several very positive ones but then one in particular was negative and had to do with the staff.
Kari, which is who helped me, was one of the kindest and easiest people I’ve ever had to deal with over the phone. She was very personable, friendly and knowledgeable. I live in Indiana and was worries about getting a part and having it shipped. She put my mind at ease right away and I want to say “thank you“ to management for having someone like her own staff! She is a great representation of what customer service should be all about!
She was very timely and sending what I needed to track the part as it makes its way here. I’m confident that the part will arrive the way it’s supposed to!
Bunch of crooks. I paid immediately and now I will end up taking them to court. All over 375 dollars!! Wanted an extra 100 bucks to ship and could not refund as they claim they did not have the cash!!
Again- all this over only 375 dollars.
Unbelievable
Just talked with owner Rob. He told me I was scammed by a Fake Ace Auto site they new all about in Africa!!! So I'm out my full $375.00. Of course I liked a dispute! We all know how well those work-------
If I could do a 0 stars I would. Rude on the phone, listed parts with wrong part numbers and when I called to get it right, he hung up on me. There are plenty of salvage yards out there, do business with people who care about basic customer service
I recently did an online search for a grille for a truck and found ACE auto parts had just what I was looking for. Their prices plus shipping are very reasonable with today’s market. They are very honest and will tell you if there is any issues with the parts before shipping. They are very responsive and even sent pictures with messages of the parts before you purchase. The payment option is great by email to a secure pay site. Their sales person Rob was awesome and made the process very easy.
Thanks!
"Absolutely thrilled with my experience at ACE AUTO PARTS Their vast selection, competitive prices, and outstanding customer service made finding the right part for my car a breeze. Not only did I save money, but I also received top-notch quality. Highly recommend to anyone in need of reliable used auto parts!"
Thank you to the guys here!! They were so helpful after a long day of trying to find a wheel/rim as we had an issue travelling from Manitoba to Green Bay we were sent here by another shop. They got us a wheel/rim and a tire installed in less then a hour. I cried a little bit they were so helpful!! Thank you thank you! Highly recommend!!
Pleasant people. Quite friendly. I would advise calling ahead to have them pull the parts.
I was already stopping in to get rims for my car that I called ahead on, then decided to get a sun visor for my truck when I got there. I ended up waiting an hour in the lobby for them to pull the visor.
My neighbor recommended this place for windshield replacement, and after calling around, I found their price was less than half as a big name company that had poor reviews. I called and was pleased to find they had the windshield I needed and could get me in the next day. They did an awesome job, and my windshield is wonderful. I highly recommend them for windshield replacement. Note: my remote starter was handled easily, and still works.
Ace Auto Parts is the place to go for that down home hospitality, J. was professional and helpful great prices and service... Parts arrived today the pallet packaging was beyond stellar great company great people great service!
I give Ace 5 stars
You've tried the rest now try the best!
Ace and Josh are now my new go to for used parts,
Thank you!
Most professional operation I've encountered in a long time. The engine I bought had the entire wiring harness, everything was nicely capped off and it came with detailed documentation. It started right up and runs flawlessly. Definitely doing business with these guys again.
Dennis and Josh are rude, disrespectful, unprofessional employees that work at ace auto in St.paul. The company should be embarrassed and disgusted to have employees there that have unprofessional customer service skills. If you want to be respected and deal with professionalism I absolutely recommend not getting service from Dennis or Josh. They will refuse to let you speak to a manager as well. They refused to give me a Manger when I requested to speak to one. So again I recommend not getting service from Dennis or Josh.
Heather was a amazing help. Very caring understanding and she listened to my problem. If the world had more employees like Heather this world would be a better place I am 1000% satisfied with my service and I would recommend Everyone to come shop at ace. This was my 1st visit and you guys have a loyal customer because of the service I received and Heather she needs a raise.
I worked with Troy on parts I needed for my truck. Troy did an excellent job both technically and with his communication skills. He was patient and he took the time that I needed to communicate accurately and precisely. He located what I needed, sent me pic''s of the parts and got them ready for me to.pick up. I am very pleased and satisfied with his service and will recommend to my friends.
Was in town visiting and doing a few things. Decided to reach out and see if they possibly had a part that I couldn’t find back at home 4 hours away. To my surprise they did have one. I stopped up and was assisted by BIG MIKE! He was very friendly and helpful. Let me run down and take a look at it and I verified it would in fact work for me. They carried it up to the loading dock for me I was in and out in less than 15 minutes. I’m over joyed with the experience, really wish they were in my town. The building was clean for a salvage yard and the yard it last was a lot more organized than ones local to me. Keep up the great work! Hope to deal with again.
Ace Auto parts is the best to me in Mn. Sota I have been here 4yrs from Chicago. Shelter is my Go to person and the rest of the Staff are good too and I been building Cars 48 yrs Amen and Thank you all very much Deacon Fast Freddie.
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