Expensive but it was a 48 mile tow . They actually took time out to come to Saint Paul to grab my Key for my car to make it easier for me to have my mechanic have the key . Overall honest , respectful company . The tow man was a gentleman and was very accurate . Would recommend if you got the extra money . You might not even find cheaper .
Was called and told 30 minutes, ended up being 4 1/2 hours. In the end, it was a total of 30 minutes from when they finally showed, to dropping it off at my house and it was 30 minutes, and nearly $500. First and last time using them.
Could not have asked for a more knowledgeable, clear and thoughtful team. They explained what the options were, they were super careful w/ the car. They got it to its needed destination w/o issue. Thanks for the great service and help.
They are responsive over the phone, organized, and kind in person. It was an easy process. They were able to pick up my car within two hours of me calling, and I was able to get it fixed at the shop same day. Thank you! I will be calling them first, should I need another tow down the road.
Very quick and convenient, very fair price, very knowledgeable and a very pleasant experience, will def be calling them again when needed in the future, so truly thanks again
Excellent customer service and response time. Helped me out twice in two days when I had electric vehicle issues. First they got me and my car home, then two days later helped me by getting the car to the service center. Perfect service both times!
It should be illegal to take another persons property simply because they don't have the income to get their property out! It should go into collections! The money they owe! And property returned! Or company has to put a lean on car once it sells they are paid! Something!
Our driver Nick was great… although I don’t like the huge price increases from the last time I used Twin Cities Towing. Was doubled. Tow went smoothly though! Good job Nick!!
Driver Chase hands down is one of the best drivers I have seen in awhile. Quick and professional and made sure our equipment was taken care of. He had one of our school buses loaded in record time with everything secured down.
Needed an inoperable RV towed and they were quick and courteous and had it towed about 80 miles on the same morning I called. Great driver and everyone zi talked to was polite.
Timely. Great communication. Got the car out of the ditch and towed to requested destination. Going off the road is an expensive adventure. Drive carefully.
This place is foul! If you’re ever in an accident whereas your car isn’t totaled, “Do Not Let Them Tow” your vehicle or you’ll regret it! All they care about is money and that’s exactly what they’ll get when they hook your car up to tow it. If I were stranded and I needed help, I wouldn’t call them, I would wait on another towing, this is how much this company suck!
So far all they've done is tow my car. But it was filled with stuff that I was moving and new speakers, amps and suspension parts. I'm betting they give me a hard time about getting my belongings. They can keep the car. 2011 VW Passat Sportwagen for their troubles. I'll edit this if necessary. Never allowed me to get my stuff over $2000 ik parts
Wanted to share that this company is amazing. Was in my 1st accident and driver Mark Hamer was so helpful and efficient. He helped me figure out what would work for me and my insurance company. He did a wonderful job.
Obviously loyal customers mean nothing. I have used this company 10 times in the past. Had a tire come off of my truck and called them to help. They said it would be early the next day. After calling twice and getting pushed around i was forced to call another company and they were there in an hour. I will never call them for help again.
I had to get a personal tow at 1am from a dead street in Woodbury and I see these guys everyday on the way too work, So I made a call for tow and they said it'd be an hour or more because of police calls at that hour... I waited and they showed up an hour or so later on. The driver was a cool guy and went way beyond what I expected for a "third shift" tow truck driver, I paid cash and had a great experience. I think the tow truck company gets a lot of hate from peoples already bad situations/moods from their fresh accidents and so on. I got this company saved in speed dial from now on.
Go with another towing service if you need it to be quick. I called four hours in advanced and I set up a time. 40 minutes past the scheduled time and no phone call was made to me. I called back and was told that it would take "however long the driver needs to drop off their current car" because they were assisting with a crash. Called another place instead and they came within 30 minutes.
Again, if you are in a rush, go with another place, as this company seems more focused on their own contracts and traffic accidents rather than folks who are stranded.
They are also pricier compared to other places. I highly suggest avoiding this towing service.
Jun 06, 2022
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