Not all Christmas Angels are invisible...in fact you can find them on google- in Motley,MN at Autosmith's......
We learned this very heart warming truth from Autosmith's the day before Christmas Eve. 2025. It was 1:00 in the afternoon we were pulling into Motley Traveling from International Falls to southern Minnesota with two kids-on our way to pick up a Christmas puppy. A surprise for our daughter after losing her life long four legged friend the summer before. The truck I drive was making terrible sounds and we knew right away that we may have to break some hearts that day with tomorrow being a holiday and being so far from home but we called Autosmiths and he said to come right over and he would take a look at it. I was shocked and so relieved. When we got to the shop he was so incredibly nice. We were nervous and worried but he smiled kindly and asked the girls if we were on "our way to get a puppy?!?" They excitedly answered yes and he said he would call ASAP. Not even an hour later he called. Not only was he going to fix the truck so we could complete our trip that day! He was driving half way to meet his parts guy so we could get back on the road right away to pick up the puppy! It still makes me tear up thinking about it. With in an hour he had fixed a big problem on my truck and saved Christmas for a little girl<3 I'm not even sure a google review can convey just how incredibly grateful, impressed and appreciative this mom is for not only the great mechanic skills to get us back on the road but for the heart that he showed and we felt -that is of equal greatness that day! I hope he reads these because we want to sincerely thank him!! So don't hesitate. Call this company for all your mechanic needs and if you're like us....you won't just leave with a fixed up truck you will leave remembering the true meaning of Christmas/great humans and that kind, thoughtful and helpful people are still out there!!!
Sincerely Grateful,
One Minnesota mom, her cousin and two 8 year old girls!
Awesome experience and work.
My transfer case went out in Bagley, Mn. It was towed to AutoSmith by recommendation.
My truck was fixed and perfect 5 days later.
Highly recommend AutoSmith in Motley, MN.
My daughter's truck needed a new engine. Jason did all the paperwork and got us a brand new engine with no out of pocket expense. Never find another straight shooting guy like Joson
Excellent service! Needed a quick alignment as I was heading out of town and Jason got me in right a way a took care of it highly recommend auto smith in motley!
AutoSmith did my brakes and a transmission service on my Ram 3500. Very satisfied with the work on my truck. The communication from the manager and technician, the speed of repairs, above board. Most importantly, they stand behind their work! Thanks, Jason and Tom, well done!
I bought a truck from this location last winter with “no known issues.” After driving it for a few days I noticed a loud vibrating noice so I brought it in to a local shop and they immediately said the vibrating was from a failing torque converter and the transmission needs to be replaced. I called another shop for their opinion and they said the same exact thing, and added that this was a very common problem for this particular model. I brought the truck back to motley and they said they would look into it. I provided the slip from the other shop with the diagnostics. They disregarded what the other shops were saying and beat around the bush looking for a different problem that wasn’t there, instead of acknowledging that I bought this truck from them with a failing transmission. If you go read their reviews it shows what a great mechanic shop they are so there’s no way they didn’t know this was a serious transmission issue, especially if this is a common issue with that model of truck. They continued to beat around the bush and avoid the real problem. Before coming to get the truck back I said on the phone “so looks like I’ll have to get a new transmission huh” and all they said was “well you got a good deal.” Classic response from a used car dealer I guess… The problem continued to get worse so I got the transmission replaced and the transmission issues were resolved. If you see something on their lot that looks too good to be true, I’d recommend a thorough conversation with a trusted mechanic before writing the check.
I broke down on the side of the road.
AutoSmith picked me up, towed my truck, gave me a loaner so I could get to my meetings, ordered the broken part and got my truck back in 24 hours.
The crew at AutoSmith were polite, responsive, conscientious and easy to work with.
I was so grateful that they were the ones to take care of me and my broken truck.
We had Autosmith work on the brakes on our vehicle and they did an excellent job! They were very courteous and explained what they were going to do and was completed when they said. Thanks and keep up the good work!
Truck was taken in for air conditioner not working. Supposedly it was repaired. . Drove south and air conditioner was out by the time we got to St Cloud. We brought back 6 months later paid $1500.00 . The issue never got resolved because they got a used part that wasn't complete. Never should have been charged that much for unfinished work.
Great Customer Service! Tyler was punctual and very helpful getting my car to dealership. My car decided not to start Friday and Tyler came out right away and double check my car to see if he could get it started before taking it the dealership, which was greatly appreciated it.
They came to my rescue! No one could diagnose my issue because it wasn’t able to be read. The guy in the shop had remembered from his experience that using the cigarette lighter for charging things can blow a fuse and sure enough that was the problem! I had used my cigarette lighter to charge my laptop for work, and my car had stopped driving but was still on. I was only going up into the gas station luckily but not doing that again!
Absolutely amazing service. Tyler called within minutes of making the tow request and hetook care of us and made sure we didn't have to walk 5 miles in the sweltering heat. Highly, highly recommend this company. Thank you Tyler for making our day better. Thank you Autosmith for quickly taking care of my sister's jeep. Can't recommend them more!
A few weeks ago my daughter, son, and nephew broke down 80 miles from home. She called AAA and we are incredibly grateful she was put in touch with AutoSmith. They didn’t have any tow trucks available right away but when they found out her situation they sent Dalton (I believe he was a parts or shop manager) to pick the kids up and bring them to the shop until we could pick them up. When Dalton arrived he looked at the car and figured out it would be a pretty quick fix. Not only did he bring the kids to the shop but he sent a tow truck out to get the car right away AND they fixed it as soon as the car got to the shop. Their customer service is incredible! They took care of our kids as if they were family to ensure they were safe. Thank you AutoSmith! We highly recommend this company and will be forever grateful.
I met the boys at the Motley location when my transmission died on my GMC 2500HD, so I thought. Service Mgr Jason was super in getting my truck picked up right away and diagnosed that morning! It was the transfer case and Jason gave me options of rebuilt or used and how much it would cost depending on my choice. I chose used and the boys had my truck ready to roll that same evening. I picked it up the next day. The bill was what Jason had quoted me and my truck hasn't shifted that nice since it was new.
Really appreciated the quick response and great work. I will recommend the boys at the Motley Autosmith whenever I can as I had been recommended them myself.
Thanks Jason and crew
Jeff Soukup
Very disappointed and wont use them again for my car repairs. They overcharged me by about $200 and refused to acknowledge their error so I ended up paying way to much for a simple fix. I feel like they took advantage of me because I am female and don’t know alot about cars. Please get any estimates in writing if you decide to use this shady outfit.
I thought that I needed a new muffler and went to Jason at Auto Smith in Motley. The muffler was fine and turns out the tailpipe was loose. They had an opening and I got right in. They also replaced a fuse in my tail lights.Friendly, speedy service. Fair prices.
Highly recommend! Had a flat tire. Tire shop in Staples ZERO help. Called here, Yup we'll have a tire here by the time you get here! Showed up, worked on my car tire issue right away. In and out 30min.
We recently had the privilege of receiving outstanding service from AutoSmith Services -Motley. We were just leaving town for vacation and ended up with a flat tire. They were so great to work with and had us on our way in no time! Thank you for your awesome and prompt customer service! We highly recommend you!
I called at 8:40 am to set up an appointment to get some trailer tires fixed… thinking it would be at least a week to get it done. Jason said bring them in, we will get it done today and he would give me a call when they were ready. One hour later I got the call, picked them up and he charged me 1/4 the cost other bids I received!! Everyone was so nice and Terry (the mechanic that fixed my tires) even loaded them into the back of my truck!! I can’t recommend Jason and his team enough and I will DEFINITELY be back again!! They were OUTSTANDING!!!
Jason and the team at Auto Smith in Motley did some great work for me. I had two flat tires on my one ton diesel truck and they were able to get them both repaired and get me back on the road in a short amount of time and for a reasonable price. My interaction with both Jason and his service staff showed me they were courteous and knowledgeable. They left me with confidence and trust.
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