What clients say about Dahlstrom Motors, Inc. in Oslo (MN)
Called us when a car was available that we were interested in. Easy test drive. Fair price for our trade in. Time efficient for transaction. Instructions on instrument panel & sign up for onstar. All staff friendly, knowledgeable & helpful.
We have been dealing with Dahlstrom motors all of our lives. Our parents even purchased vehicles from them. It is nothing to drive 150 miles to the best dealership and will do it again. The service is unbeatable and you feel like family the minute you walk into the building. Everyone greets you with smiles and stops to see how you have been during our conversations. Have recommended this dealer to all our friends and will continue to do purchase all of our vehicles from them in the future. Thanks to a great TEAM effort from all the employees and owners Dahlstroms!!
They have always been so amazing and kind to me through my vehicle buys. I appreciate their friendliness and helping me. They go above & beyond each time.
I got myself a 2015 Chevy Silverado. The salesman i had was Seth. Down to earth kinda guy. Easy to work with and made the whole transition a very good experience. They have a great team of ppl from the receptionist, to the financial office and off course salesman like Seth.
I'll go back to them for my next vehicle.
I have always receive fast and friendly service at Dahlstrom Motors in Oslo, MN. I have purchased several vehicles from Dahlstrom's over the past 22 years and am amazed as to how they take care of their customers
Service Manager has given us options in addressing the repairs of the Impala. Very thankful for that. Repairs and service work was done in a timely manner. We did not need another vehicle for the duration of the work. Extremely satisfied with service shop at Dahlstrom Motors.
TLDR: DO NOT HESITATE to buy a vehicle from Dahlstrom Motors in Oslo, MN. I worked with Bob and he was AMAZING, the delivery guys were PHENOMENAL, their front desk gal was also TERRIFIC! This business goes above and beyond for its customers. ❤️ They treat you like family.
I am not sure how I lost track of time! I guess I was too busy enjoying my new, used car and gifts! So I’ve had my car a little over a year now, I received it June 13, 2023.
I have agoraphobia (fear of being outside of my bubble). At the time, I couldn’t even drive more than 2 miles from home. Volkswagen EOS (the type of car I had been pining over for years), was discontinued in 2016 so they’re not super easy to come by but that’s what I wanted.
For several years, I called and checked in with the local VW dealership to see if they could be on the lookout for one for me and to let me know. Every time they took my information and none of the times did they contact me back. I eventually stopped in and talked to someone in person because I decided that 2023 was the year I was going to buy one of these babies. I met with a very nice man at the local office who took down what I was looking for and said they’d get back to me when they go to auction (I never heard back from them).
While all of this nonsense locally was going on, I started calling dealerships across the country. I said hey, I want to buy an EOS, I’m not able to come see it but I’m going to buy one and want it delivered. Holy smokes were people nice- everyone offering to video chat, take pics and videos, drive it and record audio (the works). For one reason or another none of them ended up being the right fit for me or ended up getting sold by another agent while I was waiting for someone to get back to me.
And then one day, I found on some car finder website (not car finder) DAHLSTROM MOTORS and my beautiful light blue EOS. I didn’t even realize it came in that color. I was immediately in love! I called the office and the woman who answers the phone was so sweet and nice. I had told her about how I had lost out on one and that I did not want to lose out on this car. She put me in touch with Bob. Now Bob is a very pleasant, no nonsense guy, who sounds like your favorite uncle. I told him my situation about not being able to come to see it and that I wanted it but I would need it delivered. His tone of voice was kind and understanding. No problem said Bob- we’ll hold it for you. I had to contact the bank to arrange payment to them. He said I trust you and texted me his business card. GREEN FLAGS right and left!
He sent me the paperwork digitally and I got the dealership the money (my family concerned that I was buying a car sight unseen from a dealership that I thought was only a couple hours away (boy was I wrong)). I trusted the detailed photos and info that was given to me and they answered every question. They offered if I wanted any other video or photos etc but I declined. Bob said he had a guy who could deliver the car on a certain day. Something ended up coming up so it had to be postponed. That guy ended up having some issues and couldn’t make the trip so Bob wrangled up 2 amazing men (see photo) who do other jobs in the shop to drive her down. They called and let me know when they left (mind you this is a 7 hour, 10 min (without stopping) drive ONE WAY!) and let me know approx when they thought they’d get here. The guys on the road called when they were getting close. They showed up when they said they would- the car was washed and shiny, and had a full tank of gas! The boys showed me how to use some of the features (as I had never even been in one before) and then they hopped in the vehicle the 2nd guy was driving and immediately headed back. All of the paperwork was in the car just as Bob said it would be and he included a Dahlstrom Motors swag bag!!!! In a reusable shopping bag was a little Dahlstrom stuffed guy, a sunglass holder, a hat (super cute cheetah print and girly crisscross in the back), a visor, ceramic coasters for the cup holder, and scissors. Super thoughtful.
Had my Mother In Laws car serviced. They seemed to do a great job. My Brother In Law seemed to know everyone at the Dealership. The Tech that did the work actually seemed to care.
David was great to work with. He spent the necessary time to assist with my purchase. Larry made the paperwork and such a breeze and Jeff was great to show all the features of my new vehicle. Small town dealership that cares about their customers.
Highly recommend dealership.
Unique small town businesses that is worth the drive.
We have been working with them for over 10 years.
Just purchased 4th vehicle and
will be back for 5th one soon.
The employees at Dahlstrom Motors were excellent. They were upfront with pricing and took the necessary time to explain all of the new features on my new Silverado. Hats off to David, Larry, and Jeff.
Your service men are awesome! Todd, Shawn & Fred go the extra mile & then some every time I bring my vehicle. Besides have top notch customer service they are very handsome young men!
We had a great experience with Seth Anderson. He showed us many vehicles and was very patient and not at all pushy. We had a small issue later and the shop was very accommodating. We will look to Dahlstroms again when the time comes to purchase another vehicle!
Not great. Service shop didn't take me seriously. They dilly-dallied until I pressured them. I had a flat tire and even though my car was under warranty, they didn't even offer to put the wheel on. I had to do it myself in the driveway! Only thing that saved the whole thing was that I got an old loaner car so at least I could go to work.
My wife and I were really excited to purchase a 2018 Silverado at the time. We looked at it on a Sunday afternoon and came back Monday with all intention on purchasing the Silverado until we walked inside and started talking to the sales rep!
He looked very annoyed, and he talked poorly about the vehicle we were going to trade in.
He told us maybe we should go to Rydell because we owned a foreign car. (The previous day, an elderly gentleman said yes, we can definitely take your vehicle in on trade) Well, needless to say, we took
Mr.Andersons advise and left Dalhstroms, went to Rydell, and bought a brand new vehicle! We've bought 3 brand new vehicles from Rydell now with no negative experience!
It was good, they checked my transmission and found out that I needed to have the transmission fluid replaced. The dirty fluid caused the computer to not shift properly in low gears. My transmission is automatic. I also needed tires and I found out later that each tire was $20.00 less than quoted. Thank you for that. I also got a courtesy car which I appreciated. Nice to have a good service department only 15 miles away from me!
I usually mark surveys in the mid range because that's where "meets expectations" is. But I gave Dalhstrom's HIGH marks and that should tell you all you need to know. Very pleased and I'm very thankful for them to be members of the community!
I had tires put on my son's trailblazer. The pricing was very good. The timeline to get them put on was perfect....I called on Tuesday and had an appointment to put them on on Thursday. I brought the truck up Wednesday night after hours and they let me know at 9:30 the next morning, the tires were already on the vehicle. Dahlstrom's is always going above and beyond for their customers.
Within minutes of my battery being dead they were able to pick up my vehicle and within an hour had replaced it and ckd the starter and alternator to make they were working fine and had it returned to me . They were quick, prompt and did an excellent job .
I cannot say enough good things about Dahlstroms! My new vehicle took longer to arrive than expected, and Bob and Rod were in contact the entire time. Their communication was so helpful and they were flexible with me on picking it up. The paperwork went smoothly, and they had someone teach me all the new buttons on my car as well. The best dealership I’ve worked with- so impressed!
It's always a pleasure doing business with Dahlstrom Motors. From the courteous staff, to the qualified team of technicians, you can count on them to deliver fast, friendly, and top notch service. I wouldn't trust my vehicle to anyone else.
I bought a used truck about two months ago from there. I should’ve looked into it a little bit more I guess. But within a couple of days I took it to a local dealership and they pointed out a bunch of things wrong. More than a dozen.Roughly $3000 How it past Dahlstroms inspection I have no clue. Again I could have looked it over more. But again I am not a mechanic. They were so nice enough to fix one of the problems. So I drove from Fargo to Oslo twice for them to fix the situation. And twice I left there with the situation not taken care of. 400 miles in driving. Took a day off of work for one appointment. And then had to be up there at 7:30 AM on a Saturday for the next appointment They ended up sending me to a dealership in Fargo to get it fixed. No reimbursement for my loss of work or travel time going up there. Not a good experience for me by any means. Would not recommend buying a car from this place.
Service was phenomenal! Set up appointment by phone, received a text reminding me of the appointment. Parts manager picked my truck up the night before and returned the next day providing an added benefit to me. Thanks Randy
Dahlstrom's is the only place I have and will ever go for anything related to automobiles. Their professionalism is what other dealerships should model. Their kindness and personal connections they make inside and outside professional interactions is like nothing I've experienced in any other business. I needed a new battery during the middle of one of the coldest spells, and one of the service guys stayed 20 minutes after close and changed my battery himself. They are the best!
I have said it before, and I will repeat it over and over again. Dahlstrom Motors Treat you like you are one of their own family. The whole experience. From my first visit there looking for a vehicle for my daughter to now all of us owning vehicles purchased from them, then on to the service that every vehicle eventually needs. The way i look at that every vehicle will need some help at some time, but it is the experience that defines the vehicle and dealership. My experience and I think i can talk for my whole family has always been exemplary.
We purchased a truck from Dahlstrom last year. They’ve been nothing but good to us from the front desk to the service department. We drive from Fargo for oil changes and anything else that needs to be done. Best service in the area!
