Towing company offering flatbed and wheel lift service. Jump Starts, Lockouts, Tire Changes, Fuel Delivery and more! Impound lot office hours are as follows. Mon-Fri 9am to 6pm. Sat and Sun 10-12 noon. Holidays call and check for hours for impound releases.
Hours not specified
What clients say about Kustom Karriers in Minnetonka (MN)
John and Jordan were absolutely fantastic! Helped me out of a bind and were not only super professional but also excellent problem solvers and overall genuinely awesome people. Grateful for the service and will definitely keep it in my back pocket if the need arises again
Great service. Car was hard to find in alley at night, but Grant arrived in very short time and was calm and friendly. He got into my car quickly with minimal fuss. Highly recommend
My car died in a parking ramp with only 8ft clearance. The Kustom crew got me scheduled for pickup in just a few minutes and got a tow in rush hour in less than 30. Chad was super sweet and tried to jump the car multiple times just in case so I could save some money. Super friendly and was able to keep me calm and assured through the whole process. Towed right to my mechanic at a fair price where other companies couldn’t bring a tow in at all. Would call again in a heartbeat if I got stuck. Huge thanks to Chad and the team at Kustom Karriers!
I had such a great experience with this towing company! ⭐⭐⭐⭐⭐ Frank was absolutely phenomenal. He got to me quickly, handled everything with skill, and his customer service was top-notch. On top of that, he was professional, friendly, and made the whole situation so much easier with his great conversation. I highly recommend this business—especially if you get the chance to work with Frank!
Joe showed up and was pleasant and professional. He has my car scooped up and delivered without a problem. He made sure I had a ride on the way before leaving.
Id recommend him and Kustom Karriers for excellent tow service!
Josh G. came to help us get the keys out of the trunk of our 2002 Chrysler Sebring. At first he wasn’t sure he could help us. However, he spent extra time trying a few different things and was able to get the keys out. He was very kind, funny, and provided excellent customer service. I highly recommend him to anyone needing help!
Frank was a great driver. Took care of the vehicle quickly, was a good conversation and gave me a few tips on how to save expenses through certain services.
Joe was on time and courteous and friendly he made sure me and my son was going to be okay and not stranded as it was night time at a gas station I was happy about that he show that he cared plus got my car up and on the tow truck safe he was very professional what great tow truck driver ⭐ ⭐⭐⭐⭐
The tow truck was there faster than I can remember ever getting a tow. Joe was REALLY good at his job! He not only got me and my van home safely, despite the wheel being essentially disconnected from the vehicle, but he placed the van perfectly up my Steep driveway. He then proceeded to make sure the van was properly situated on my jack stand before releasing the tow. His care kept the problem from becoming a disaster.
Our roadside Tech Joe was awesome. He was fast and efficient and had all the equipment to get us back on the road. Most of all he was friendly, professional, and made us feel like he really cared about us. Highly dependable and recommend.(No cost to us because we ordered through AAA).
Joe was very helpful and provided great service on a night where it was very late and cold. He jump started our car and provided us with helpful tips and recommendations for things to do going forward and how to best utilize our membership in the future.
I had gotten a flat on my way home and called Triple A. They sent out someone to help me and I had gotten Joe from Kustom Karrier’s. Not only did he show up within 15 minutes but he was very fast on changing my tire. Thank you!!
I highly recommend Kustom Karriers. They came to take our beloved Ruby red Volvo wagon to Precision Imports in Milaca. Their driver was careful, punctual and professional.
Recently experienced car issues and Joe was very helpful and professional . Kustom Karriers kept me updated along the way and arrived promptly to assist me. Defiantly would use agin if in need of roadside assistance.
I had a good experience with this company! My tow guy was Joe, he arrived at a reasonable time and worked fast. I was even able to get a ride home. Nice work Joe! If ever needed again I will use them. Thank you for the help!
Although this was a major setback getting my car impounded (not kustom karriers fault whatsoever my own fault) they worked with me and held the price throughout the weekend after I showed up on Friday to pickup my car with a trailer and informing me it would have been too much of a liability they gave me time to find a tow truck to remove my car safely. Lost a 50$ bill in the yard and the guy working had found it and when I went in to ask if he possibly found it he was honest and I got it back you dont find that nearly anywhere now a days anyone else would have pocketed it and told me im sol. Would recommend this service ps I dont write reviews so this says alot that im taking the time to do this
I’m giving Kustom Karriers a five star review for them exceeding my expectations by following through with the tow service that I requested in a timely manner and making sure that my vehicle got to me safe and sound. BIG shout out to Brad, who was the driver of the tow, making sure that he gets praise for a job well done! thanks a lot Kustom Karriers
We had a positive experience using Kustom Karriers. They handle business for AAA. We needed our small RV trailer towed to a location from where our car was broken down. It was a Friday night and when we did not hear back from AAA we called Kustom Karriers directly and spoke with Justin. Justin was very professional and told us it would take them an hour to get to us. We appreciated that he was upfront about the wait time and for his apology. He gave us the option to cancel with him and to have AAA assign someone else to us and even offered to call them himself. Long and short of it is that we decided to wait. And boy, we were so glad we did. This company is professionally run with the best equipment and they have an employee named Frank who took care of us like a true professional. Not only was he a true professional, he was so understanding and compassionate and friendly. We knew pretty quickly that we were with the best of the best and in good hands with Frank. The one hour wait was worth it. I’m sure this company realizes the value they have in Frank. Every tow company should have an employee like him. We can’t say enough nice things about Frank and the excellent way that he took care of us and how meticulous and precise he was with setting up our RV for transit. We highly recommend this company mostly because of Frank.
Called AAA because my car was no crank, no start. They dispatched Kustom Karriers. I live in an apartment building and the car was in my parking spot in the underground garage with a low ceiling, concrete pillars, and the whole nine yards; I figured it would mean I'd get a really crabby driver who drew the short straw in having to deal with this less-than-ideal scenario. Chad was not only completely professional, but he was also super friendly and communicative. Chad threaded the needle of that wheel-lift wrecker to get my car out of there like it was no problem. Super-fast and made it seem simple. Plus, he didn't treat me as if I didn't know what I was talking about because I'm a female (iykyk, right, ladies?) Really great experience!
My tow truck driver Scott was amazing! He picked me up in less than 10 minutes after calling AAA. Great service and he gave me awesome advice on looking into new reliable cars! Thank you Scott!
I had a coolant leak that required a tow via AAA. Scott was dispatched and on scene in under 30 minutes, from another city. Communication and ease in process were flawless from pickup to drop off. I appreciate Scott and his time. Thank you again for excellent service in a less than ideal time :)
Scott and Frank were Amazing.
Scott arrived first, addressed the damage to the ball joint and front end failures on my CX5, Understood it was tricky, called Frank and within 20 minutes Frank arrived with a second tow truck for help winching the suv on the flat bed. Calming, informative, professional and skilled they worked as a team to complete a two man hookup and skated my car onto the flat bed after removing the front tire in a few minutes time.
Seriously, my appreciation knows no bounds. My car is home, on blocks without further damages. Will recommend to anyone.
This situation sucked just a bit less with them behind the tow and I wanted to note that without being asked they were so sweet to be accommodating to the rest of the parking lot of traffic moving their trucks as well as directing those backing out of tight spaces since I broke down smack dab in the center of a busy restaurant parking lot.
Thank you, Scott and Frank!
I had an excellent experience today with Kustom Karriers. I am a very meticulous person and was nervous about getting my A6 to the shop. Harvey showed up with over 40 years of experience and immediately put me at ease with his obvious care and attention to detail. He efficiently loaded me up and got my car to its destination. Highly recommended. Thank you for the outstanding customer care and service. Mike
We had a wonder tow truck driver today named Scott, he is the most knowledgeable driver I've ever delt with . He was there within 15 minutes and went over the process. The car was a mustang GT a 600 hp engine and low to the ground. Scott owns several high performance cars himself. It your looking for a guy that knows his cars and how to get them on his flatbed he's your man. Got the car loaded in 10 minutes took it to the tire store and we unloaded car. If you want a car moved he definitely is your man, extremely satisfied.
10/10 experience! Scott E met us ready to go with a great attitude. connected with us personally, being a car enthusiast himself, and shared lots of super cool things regarding his vehicles. if everyone's like scott then this is the best towing for any car enthusiast around the cities. thanks for a smooth tow!
Had my car that was lowered towed by Joe and he provided a reassuring experience making sure the car wouldn’t be damaged as well as making sure that I felt comfortable in the car for a decently long ride. Couldn’t have made it better! This man is an expert at it’s finest.
