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Working Time and Location
Cedar Towing & Auction isn't just another towing service; we're a family-operated enterprise with a rich history dating back to 1978. We are committed to reinventing the towing experience for our clients, always aligning our strategies with their long-term objectives rather than seeking quick gains. As your trusted towing provider, our primary goal is to maintain your property free from unwanted vehicles that might disrupt your business operations or pose a hazard to your visitors and tenants.
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What clients say about Cedar Towing & Auction in Minneapolis (MN)
They be hunting for cars to tow. Car was in a parking spot where we had a permit to park. The one night in 30 nights of parking there that the permit wasn’t exactly in the review mirror and “wasn’t viable” they tow it, and charge a crazy rate to get it back. Mind you this is a college apartment where they are taking money from already broke, stressed college students. Vehicle wasn’t even reported by anyone.
The towed my 2025 Mercedes RIGHT IN FRONT OF MY HOUSE. Just because my neighbor next door at the White House does not like us. She acted like she was the owner of MY house, and Cedar towing didn’t ask anything to confirm it, they just towed it. Now, I’m preparing to sue this company. I have video evidence of every single minute of the towing where my own car is getting snatched away from my own parking spot . Enjoy the $300 when I’m probably gonna get $30,000 in couple months!
I live in an apartment complex and my car was legally parked in my assigned lot with a valid parking permit clearly on display like other cars around me. Despite this, Cedar Towing towed my vehicle without cause. When I arrived at the lot to retrieve my car, their own employee admitted the permit was visible, yet they still refused to release it without payment. I took photos myself to prove the permit was properly displayed.
When I requested reimbursement and a written statement, Cedar Towing falsely claimed they had video footage of me “adjusting” my permit — something that never happened. They then refused to provide a statement. This is complete fraud and an illegal tow.
Do not trust this company. They prey on residents, ignore evidence, and refuse accountability.
For businesses:
I’ve setup business with Cedar Towing. I unfortunately have nothing good to say about their work. Their drivers ruin axles, suspensions, and other car parts without accountability. They stop monitoring lots after some time. They twist words in business communication. There are easily much more professional towing companies to work with.
I recently had a car I borrowed towed in less than 12 hours in my apartment residence parking lot. I was unable to get a temporary parking permit as I borrowed this car out of office hours. I also couldn't park on the street due to being told in the past that residents can't park there or they will be towed. I called this company to see if they could help me out and I'll admit I sounded frustrated on the phone, but that doesn't excuse the rudeness I was met with. The lady I spoke with was not sympathetic to my issue at all and practically blamed me for not knowing better and for doing something illegal. She also asked, "hasn't this car been towed before?"(In an irritated tone) Which it had not, so I don't know why that question was even relevant. Essentially, she escalated the situation, and I was left feeling more frustrated than when I called. You would think that a company that has to deal with frustrated people all the time that the employees would be trained better on customer service. She very clearly didn't care at all how this affected my day. It felt very cash grab and gross.
Horrible company that steals personal property and makes it impossible to get your own car back, even if they wrongfully towed it (and admitted to it).
What this place does should be illegal. Towed our car away when it was in a perfectly legal spot at a family members residence. Guy at the front desk literally was ordering food on his phone while “trying” to help us get our car back. Watched them run into another car in the lot and damage it. This place should be shut down for their unethical approach of making money.
They hit scratch ding and dent and tow 4wd by 2 wheels
No Dollie’s no flatbed
Just drag and think it’s ok
Look at ur car before paying
You have the right or call the city of Minneapolis to complain
While following their driver to the tow lot (as I didn’t actively have their address) they had someone following the truck that nearly ran me off the road or caused an accident so many times. On top of that they charged $312 for the car being there for less than 8 hours.
Parked in my companies private property in the employee parking spot and they towed me.
I purposely keep my companies name on my dash to show I'm allowed there but they didn't care
bait-and-switch
"Avoid this company at all costs! They lured me in with a $300 drop fee, but as soon as I went to get my wallet, they took off and charged me $709. Complete bait and switch. Unprofessional, rude, and dishonest."
This company is a scam. They essentially stole my truck by driving off while I had the keys. Then they had the nerve to charge me $709 for it. Absolute thieves. Stay away!"
danger and disregard
Extremely unprofessional and dangerous. They drove off with my truck while I still had the keys and then charged me an exorbitant fee. They didn't care about my safety or the legality of their actions. Avoid at all costs!"
Thieves! They quoted a $300 drop fee, then when I went to get the money they stole my truck and charged $709. Rude and overpriced. Don’t trust them!"
Update: So I have received a good amount of interest in the class action lawsuit against Cedar. Everyone safely has 2 years to join the class action. Goal is to bankrupt this company and owners and then tow their car and charge them for it.
I am initiating a class auction lawsuit against Cedar Towing & Auction. This class action lawsuit will look into Cedar Towing & Auction's business practices with regard to towing vehicles, even if compliant with parking garages, parking lots, and street parking.
Cedar Towing purposely tows vehicles to sell those same vehicles 6 months later. Please contact me to join this class action lawsuit.
If I could get give negative stars I would. I had a terrible experience with Cedar Towing. Six weeks ago, I left the country for work. When I returned today, I discovered that my car had been towed from my own property a place where I live. I called 911 thinking it was stolen, only to be told it had been towed by Cedar. When I contacted them, they told me my vehicle was “unlawfully parked” because my tabs were expired. That’s ridiculous. I wasn’t using the car, it’s not even insured, and it was just sitting parked at the property where I live. There was no notice, no warning, nothing. Now they’re demanding over $1,900 in fees to release a vehicle that isn’t even worth that much. All these charges added up while I was overseas with no idea my car had even been moved.
Cedar Towing is predatory and clearly profits off of people in vulnerable situations. They showed no understanding or flexibility, even though I could prove I lived at the location and had been out of the country. Avoid this company at all costs. The system they operate under feels broken and exploitative. If you were taken advantage of by these people I highly recommend you file a report with the state against there business licensing!
Mildly predatory towing company that services the Minneapolis area they will till your car quickly and quietly in the middle of the night. Be sure when you get your vehicle that you get an itemized receipt so you can see how much they overcharge to be on the state limit.
I wouldn’t even rate this place 1 star. I was moving into my new apartment today and had a parking permit on the U-haul. I decided to pull it closer to the back door to make the unloading easier not to mention I have a disability and I am also a small women that needed to pull it closer for all the heavy furniture lifting not knowing that I would get towed. I called up there, and management did as well to get my U-haul after trying to charge me $300. A bunch of valuable mirrors and my tv is broken probably the other one too. I would estimate around $400-$500 in damages as that swirled mirror was very expensive. I haven’t got a chance to plug in the other tv in yet but I will be finding that out shortly. I don’t know who towed this but this was very wrong, and I’m very upset within how y’all treated my stuff knowing there could be very valuable things in a U-haul as well as seeing me moving the stuff why would yall even remove it from the parking lot. Watch out for these people they are bogus and shady. Plus they will try to get every penny out of you.
Not easy to contact, not much help on where the car was but was told they would know if its on the way by one person and the other said the car could still be in processing. Though it wasnt my car, they could have been more help or atleast Have the same response in person as they have over the phone.
They're scam towed my semi bobtail that was parked on empire foods lot in Brooklyn center, they don't do business with empire foods or the city of Brooklyn center to tow my vehicle there. The only way i found out was to call the Brooklyn center police, the store informed me they didn't tow the truck.
The man working in the office was great, but the towing industry feels exploitative, predatory, and in need of a more regulated warning system and fee structure.
It is absolutely ---insane--- to be charged $300 upon arriving at a towing company just minutes after a car has been towed into their secure lot. I literally followed my car--as it was being towed--by jogging 3 blocks and arrived at their business before my car had even been positioned in their lot. The system needs change.
With all due respect, this was singlehandedly one of the worst experiences of my life. I was here for over 2 hours, in and out again and again. I firsthand witnessed discrimination between two people—one was refused to go into their vehicle to retrieve their title, but the next was allowed to do that exact thing. In fact, he went to his car at least twice. Honestly just crooked and evil and reminds me why we need Jesus so desperately in this world.
When I went there the young lady was absolutely courteous told her I'll be back in 90 minutes cuz that's when AAA will be there to pick up my car and take it back to early took it from the repair place which doesn't make no sense but as a lot of people know cedar towing has a lot problems and lawsuits so by the time I got back I told people okay I still had to wait for almost 2 hours for them to tell me that my car was in Crystal I was very very heated because he told man without his way to wait long as he could until he called his boss and his boss told him if it's not there 15 minutes you have to leave so I told Steven if he leaves y'all would have to eat this cuz I'm not paying for another toe but the bottom line is I would never ever have anyone to use cedar towing they're too disrespectful and they're not business organized not whatsoever and one lady just brought a car and it was sending her apartment complex and they told it if you don't know what she going to do because that money went for getting her car out of toe now she going to be behind and rent it's uncalled for You better business bureau attorney general need to close them down it's all about money please help me to help everyone else that's been going through these problems
Would leave negative 100 stars if I could. These thieving crooks towed my car even though I had been parked with a valid permit at my apartment where I’d been living for the past four years. Same permit on the dashboard all along!! They are crooked and horrible people!! DO NOT USE OR TRUST THIS MISERABLE HORRIBLE SCAM COMPANY!!!!
Predatory behavior. Moved to a apartment building gotten towed twice. For so called not having my tag display. Both times it has been . It's funny how inside their pay Booth they have a sign that implies owners are always in the wrong but based on reviews seems like their shady practices if towing even with parking permit says it all. Plus they seem to use people that they pay and share profit with them if they call on a car that may seem like they don't have a tag display
On March 7th I experienced a bad experience at cedar towing. I went to pick up my car where it was picked up at my address and the receptionist gave me a hard time. My address stated my address that was where the vehicle was picked up. At that point she needed me to do other things like go home, get my title and I needed to have all of my insurance stuff ready which my insurance card matched my address and I think that that was the wrong way to treat a customer
They need to be more organized went there about 3 times and kept getting the run around and all I wanted was my belongings out the vehicle. Ended up junking my car and I had the title and my ID they were just incompetent. Y’all need to get it together
This company is completely unprofessional, unethical, and incompetent—essentially scammers. The state must conduct a thorough investigation into their operations. Their license should be revoked immediately. They outrageously overcharged me after leaving my vehicle stranded. This is the worst company I’ve ever dealt with. I will absolutely be filing a complaint with the state. We cannot allow scammers like this to operate in the great state of Minnesota. THEY ALSO MADE ME GET CASH AT THE SITE ATM
Got some trash driving one of your trucks around the University area. With no rear plate it made it hard to get picture of the plate. They were flashing their emergency lights at cars and speeding in this truck 15 mins ago. Have multiple people who were in my car and saw. I wouldn't use your insurance to call this company even for free after what I just saw. If they ok that behavior they're all on drugs/criminals or they run on nepotism.
Cedar towing towed my car from a parking lot 2 years ago, I had to pay $336 to collect it. No issues there.
I took my car into the shop for 100k inspection and my mechanic asked me if I’ve ever been towed and explained that my rear lateral arms have been bent backwards. I explained to cedar towing that this had to have been them since my car has only ever been towed by them and showed them the photos as well. They told me that I’m SOL because it’s been too long since the car was towed. Just a reminder that if your car is ever towed (especially towed without your permission) to have someone take a look at the alignment when you get your car back.
When I arrived home at 9:00 PM last night, I found another car parked in my Reserved Parking Spot, at Bush Terrace Condominiums. Irritating! There are 2 signs that clearly state that un-authorized vehicles WILL BE TOWED. I called Cedar Towing, and they had the un-authorized car, out of my Reserved Parking Spot within minutes. This incident occurred during Minneapolis' FIRST Snow Emergency of 2022, and I was super happy to get my own car, OFF of the street, and into my Reserved Parking Spot, so that the snow plows could clear the street. Cedar Towing did a GREAT job!
Okay, I know it seems a little strange to give 5 stars to a place that no one wants to go. It feels a little strange to post this as well. However...
I haven't looked but I'm going to guess they probably don't have many 5 star reviews. I'll be the ardent citizen committed to data integrity and fair statistical feedback that I am and try to tip the scales a bit.
GETTING THERE
I called on a Sunday morning, someone answered right away, and once I provided the vehicle's make and model, they were immediately able to confirm that it was in their possession and disclose the cost. I used Google Maps to navigate there and the building itself was a little hidden but I easily found it.
THE MONEY PART
I was pleased to learn the cost would be $201, which is less than I was expecting!. They accept all major credit/debit cards and cash, & not checks (who really does these days anyway?). They also have an ATM available to use right in the lobby.
IN SUMMARY
As annoying as it was to have to make this trip, the experience was actually pretty seamless. They are open 24/7, fees were lower than I expected, they accepted multiple payment methods, and simply required us to provide a driver's license, proof of ownership (title, registration, insurance card, etc. - we used a digital insurance card). I think they allow you to go into the vehicle to obtain registration during the day though. They were very helpful and quickly sent us on our way. I also really appreciated the attached signs they had hung up.
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