These folks are reliable, experienced and time conscious. They take their time to explain what to do and what not to be done before getting their hands on. Highly recommended
I called Victory at 7:00 a.m. to see if they could get me in after work and they were able to. Thought I'd have to bring my car back to get it fixed but they got everything done within an hour and 45 minutes! Was happy I got to take my car home. They also offered me a car if I didn't want to wait there but I sat because it was only going to take an hour and a half. Very satisfied.
I like the folks here. Very down to earth, amazing customer service and shout out to Darius who's super humble and just a good dude all around. Their prices are very much reasonable also, fair and good quality.
Filled my tires in 21- weather. Firestone, my usual service ctr refused, too cold. Victory steped up and filled my tires so i could make to the hosp where I work. No cash on me to tip,but i'll be back. With a nice tip for that guy. Thanks Victory, you guys ROCK!
I had high hopes for this business but unfortunately was left disappointed.
I’ve had work done at the victory location in Stillwater and had a great experience so I thought I’d come here for major work. Had my truck checked, which cost $200 to do, and was left with a bad transmission diagnosis which I didn’t feel was accurate.
When a friend freed up at his shop, he had the lead frame done, as he’s done a dozen times for other trucks of the same model, and it fixed the issue.
So that means I paid $200 for a wrong diagnosis that would have cost me $8,000 at Victory to “fix” had I trusted them but instead, the fix only costed $1250.
It’s also important to note that they claimed there was contamination and metal bits in the transmission fluid but when the pan was dropped(they hadn’t done that but somehow knew enough to claim I needed a new transmission), it was perfectly within acceptable scope.
I strongly encourage major work to be done elsewhere.
Very very friendly and helpful staff. Darius amd Julian are extremely helpful and attentive. Everyone has a great sense of humor too. Great work and greay people.
Victory replaced.my battery under warranty. They came to my house and swapped out my battery. Vehicle runs great, just before needing to leave town for the holiday. Great job!
Julian at Victory Tire and Auto is the best! I thought my car was cooked, but Julian and the team checked it out and reassured me it still has plenty of life left, easily another 100k miles to go. He’s always honest, quick to help, and gets me in for service as soon as possible. No runaround, no pressure, just solid work and real customer care. I won’t take my car anywhere else.
I brought in my 2021 Nissan Sentra for tires and I didn’t really have too much money but the Nate was able to get me a good set of all season tires and had me out less than $1,000. I’m glad I was able to get what I needed without breaking the back. I’ll definitely be back.
I brought my 2012 Toyota Camry in because the headlights weren’t working. Nate was super friendly and got me in quickly as he could. Turns out it was just a fuse. They were able to get me in and out and less than an hour.
I brought in my 2020 Ford Fusion for brakes and Julian and the team were super friendly and honest. They told me I only needed front brakes. Some shops would’ve lied and said I needed all my brakes done. Thanks for being an honest team.
I have a 2024 Honda civic and needed an oil change real bad before I go out of town and didn’t have an appointment. Nate was able to get me in and get my oil change done within 45 minutes. I appreciate the quick and thorough service.
Great service! I’ve had my F-350 serviced here a couple of times, and Julian has consistently been helpful, professional, and quick to provide upfront pricing. Parts are ordered and available very quickly, which allows me to have my work truck is back on the road without delay. I really appreciate the transparency, efficiency, and attention to detail. Highly recommended.
Nate, Julian and Darius are absolutely great guys. Got my oil changed on my 2015 Nissan Altima and then they sent me a visual inspection of my vehicle. I can't even question their recommendations because I could see them. Thank you team for taking care of my vehicle for me.
Needed a oil change asap As we were going on vacation the next day, great planning on my part. Julian got us in and did a great job Also got a great inspection that was sent to me in real time Pretty cool!
I travel a lot for work and my schedule is not consistent at all, so scheduling service is not easy. Julian and his team always find away to make it work for me. It’s always done right with fast and friendly service. Highly recommend!
I went to Victory Tire and Auto for the first time for an oil change. customer service was great. Darius was very helpful and patient with me, especially with all of my questions. I was told what the expected wait time would be, and cost immediately. When the tech was running behind, Darius kept me updated and informed. I would definitely return again. :)
They are so awesome… Help me soon as I walked in.. I appreciate them so much… I even locked my keys in my car and they got it open in under 10mins thanks VICTORY
They were able to get me in same day without and appointment and have me in and out of their shop in under 1 hour for windshield repair. Very reasonably priced and friendly. Thank you!
0 Star not capable of performing their duties. I brought my Chevy Traverse for a oil change and Battery change. I was charged $534.01. Didn't get a call that the Vehicle was ready, took them 5 hours. Finally I called and they said the Vehicle was ready. Upon picking the vehicle up my check engine light is on, and they returned my vehicle to me. Don't take up what you guys can't manage. They said I should bring back the vehicle for them to Mess it up some more. I would NEVER RECOMMEND THIS VICTORY PLACE BECAUSE YOU'RE GONNA GET RIP OFF.
I’ll start out by saying that we’ve been taking our vehicles to Victory for about 15 years (Mainly Fridley and Chanhassen locations until moving to Maple Grove). We brought our vehicle in for diagnosis and determined that the rear axel seal should be replaced. We agreed to the $1973 to do so. We picked the vehicle up on a Friday evening and didn’t drive it until the following Monday. On the way to work, the dash lights came on and once we hit the freeway, the vehicle began to shake violently. In other words, our vehicle was returned to us with a problem that we didn’t bring it into the shop with. Called them immediately and got the vehicle in for yet another inspection. The manager asked if we had hit something as if we were trying to scheme them or something. Then informs me that he is very sorry and didn’t know how they “missed” this problem and would help by covering “some of the labor”. The manager claimed the fix would (remove and replace rear hub assembly) would typically cost over $1300, but they do it for $562 after taxes. We reluctantly agreed, as this is the vehicle we use to transport our kids and dog and couldn’t be without any longer than the 2 days they already had it. After getting the vehicle back, we contacted the Fridley location and explained what had occurred. The manager of the Fridley location agreed that the entire situation seemed odd and offered to inspect the vehicle free of charge and even gave us our money back for the $562 we were charged after our initial “fix”. After going to the Fridley location, we realized how terrible the Brooklyn Park location is. The vibe at the BP location just feels very “scammy”, unprofessional and not genuine at all. We most certainly will not be going back to this location and would not recommend it to anyone who’s looking for an honest, straightforward mechanic.
Due to a death in our family, I wanted to be sure our vehicle was safe for our long journey out of state. It was my first time at Victory Automotive Service. Nate was very professional, and explained everything in detail. I was very impressed with how thorough the staff was with the inspection. But more than that, with the respect and kindness in how I was treated by Nate and the staff. With all that is going on in the world today, we need more kindness. It makes such a huge difference in people's lives. I will definitely be back and appreciate the awesome service that Victory provided. Thank you.
I gotta say finding a good auto repair shop is a challenge but the guys here at Victory make it easy, the quick professional job they provided on my 2012 Mazda CX9 was amazing. There wasn't a thing missed when checking for additional problems with my vehicle, they will make sure you're back on the road quickly and safely that's for sure so stop on in and they'll take care you.
I brought my 2013 Subaru crosstrek into victory auto service because my engine was shaking. Nate and Julian was able to get my car in the shop and had it looked at right away. The technician Tyler said I had put too much oil in the Engine which was causing the shake. They were able to drain the oil and get it back to the level it suppose to be at. I’d definitely recommend victory auto anytime. Thanks guys.
I recently contact the shop and spoke with Eric, who I highly recommend, for a pre-purchase inspection on a car. I couldn't be more pleased with the experience! He was welcoming and professional. They took the time to explain the inspection process in detail, which really put my mind at ease.
Their customer service is top-notch – they were easy to work with and answered all my questions patiently. The inspection itself was thorough, and I received a detailed report that helped me make an informed decision about my potential purchase.
If you're looking for an auto service shop that truly cares about its customers and provides excellent service, I highly recommend. They definitely earned my trust. Ask for Eric!
Victory Auto was so great! I was able to book an appointment online for same day help. They were quick to diagnose what the issues were, and gave a thorough explanation as well as an estimated timeline for executing the fixes. Extremely friendly staff! We had no issues from start to finish. Thanks, Victory!
I had my car in a shop for three months. One excuse after another. Victory has amazing customer service. They had my car done in three days and they worked with me and where I purchased it so I could eat this month. Thank you to Eric and Matt you guys are so appreciated. My daughter gave you a huge praise too. Thank you so much. G Barrett and Meg
This place has been a lifesaver for me. I was extremely stressed about my car issues, but they walked me through everything I needed to have done. Unlike many other places I've been to, they didn't overcharge me. They understood that I needed my car repaired quickly, as it is my only means of transportation for work and taking care of my kids. It was a relief to find such considerate people who didn't treat my situation as just another car repair. I felt like they genuinely cared about my concerns and worked with me to ensure both my needs and my car's needs were met.
I highly recommend them to anyone looking for a service that truly cares about their clients rather than just seeing them as another paycheck.
Had an inspection done on my vehicle for Lyft. Was notified that I needed new tires. The team was able to order the right tires and install them the next day right away. Nate was exceptional!
Oct 31, 2024
Nearest Junkyards to Victory Tire & Auto—Brooklyn Boulevard
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