I love this place! They go the extra mile so I can make my car last a little longer. (Going on 20 years). Trust and great service. Highly recommended. A widow.
They are very professional and detailed. All of my questions were answered. No surprises or "hidden" fees. They have won my business for all 3 of my cars. FANTASTIC
I always have an exceptional experience here. The staff are friendly and knowledgeable - don't try to push unnecessary repairs and let me know what is coming due that I might want to consider. I really appreciate that type of service as it helps me budget better.
We’ve been taking our cars here for over 20 years. Trustworthy and honest crew that will tell you what needs to be done and what you can skip. Prices are fair and they are great at communicating with people who don’t speak car.
Mendota Heights Auto Service is the absolute best place to get car work done. Matthew at the front desk was kind enough to give me a ride home and pick me up later so I could pay for the service. Sean and Doug are very knowledgeable and nice people, and the service was very fast. They do honest work and are here to help you. This place is a real diamond in the rough! Thank you for fixing my brakes.
I have had multiple appointments here and am satisfied with the work every time. They’re pricing is good and they don’t give you the bs normal repair shops give you. Highly recommend them for any car service/repair needs.
We thank you for your awesome repair work!
We are extremely impressed with how you operate. Friendly, timely and we know we can trust you with honest suggestions and the repair work you do! Your marketing and follow up are incredible! Thank you.
Doug, Sean and his employees (John)
always make customer service #1. Today was a routine maintenance oil change. So happy with their performance and quality work. I highly recommend Mendota Heights Auto Service! My car is now MN winter ready!
I have been a customer of Mendota Heights Auto Service for years and through that time I have had my ups and downs with my cars (mostly my cars' fault) and recently had troubles again. Doug and the gang have taken car of me and honored a warranty that was set to expire in days on my water pump. Their timeliness in getting my car into the bays, fixing it and returning it to me was top notch especially considering they were performing this service under warranty. Thanks EVERYONE there!
These guys are always great to work with! I had a tire issue that needed attention and they got it fixed pronto! Both of my daughters bring their cars here for repair work as well. Sean and his team listen, are informative and do great work!
These are very friendly and knowledgeable people. They fixed my BMW X3 quickly. They communicated the estimate and that is what it cost. They alerted me to additional issues I may want to have looked at in the future.
Thank you so much!
After several years and a couple of different model of cars, we believe their service is dependable, competitive, and provided by the most friendly and efficient staff. (Thanks Sean and Doug!). It nice to have an independently owned service station that you can trust and rely on.
I was on my way to visit my sister in Mendota Heights, and hit two potholes that bent the rim of one of my wheels. I called to see if they could fit me in and they made me feel like family! They were honest and open about what my options were and I decided to let them do the work. They had to order a rim and even with that I was in and out in two days. I really appreciated the feeling that I was in the right place, and that, even though their lot was full of cars to work on, they had time for mine . I needed to have photos taken for insurance and they did a perfect job of that for me, so many times, as an older person, you feel like a nuisance, but they are a number one in service and in customer service. Thank you from the bottom of my heart!
They were able to get me in the next day when I called about some lights that came up on the dash. Very grateful since it ended up being a pretty big problem with my brakes. Doug was very kind on the phone and kept things straightforward.
This is my fourth visit for major repairs on my aging 2005 Nissan. And my fourth review, all positive. With the price of used automobiles sky high it behooves me to keep repairing my 20-year-old car. Sean, Doug, and the other great mechanics have kept my car running well and at a reasonable price. Customer for life.
These guys are the best. Professionally they know their stuff. I have had all my family’s cars worked on. Even a new transmission on my son’s car recently.
They let us use a loner car which was a huge help. Fast efficient and done correctly.
We brought our RAM 3500 in for some front end work and the entire experience was spectacular, we are delighted with how well our truck now performs! First rate customer service and quality work are the norm with this shop. Whether it’s an oil change or significant repairs you can expect exceptional quality and knowledgeable and highly experienced staff to take care of your vehicle. Tony went above and beyond to provide an excellent experience! Everyone we interact with there are simply the best!! Highly recommend them for all your auto maintenance and repair work!!
Friendly and honest service, along with great competitive price! Especially satisfied that I was able to get my winter tires on, when I'd been turned down by half a dozen tire stores (who want to sell you new tires when you don't need them). Definitely recommend and will use Mendota Heights Auto Service again!
Shawn the general manager is extremely helpful calls and keeps you up to date on progress. They deal with car shield and everything went great! Car has a replacement control arm feels great to drive the Jeep again. Picked up my Jeep Patriot from Mendota Heights service station for repairs and again had extremely great customer service! Shawn and Doug the mechanic kept me updated on the repairs and gave great customer service! Highly recommended for service and oil change. Just had an oil change and Doug found repairs needed scheduled for next week! Repair complete excellent work on brakes oil leak and tie rods. They contact with car shield so very easy
I generally do my own repairs but without a lift the repair on my daughters vehicle was going to be a real pain. I dropped it off at 1pm and after talking about the course of action had it back by 5 pm same day. Great communication and I feel they could have ordered a part and charged a lot more than the simple fix they did. Hard to find a shop you can trust. They have earned my trust and recommendation.
If you want great service at an honest and reasonable price, this is the place for you! Sean, their GM, always takes the time to talk through recommendations and options. I started going to Mendota Heights Auto because I lived a block away. I moved 15 miles away and still take my car there...it is worth the drive!
My daughter was nearby when she got a warning light indicating she should stop driving the vehicle. I searched for a close shop and found this place. I told her to stop, because I didn't want her to drive it any further. Someone came out immediately to assess and determine whether it was safe for her to continue driving. They determined it was, and scheduled an appointment a few days later.
We brought it in a few days later. The issue was what they thought from the initial assessment. They fixed it quickly at a reasonable price.
I especially appreciate the extended hours at this location. They are able to do check in and check out after normal business hours which is a huge benefit for us working moms.
How to put in words how remarkable this team is: unmatched professionalism, kindness, knowledge and skill. From the instant of my panic that my car needed help, to the moment I got my keys back, I never once wondered if they’d be able to do the job, do it well, and be sure nothing more was needed. They prioritized updating me on progress, and explaining in the most “non-car person way” what work was needed, why, and how. I am blown away by this shop, and I’ll be recommending Sean and his team to anyone within reasonable driving distance to use them for everything in their wheelhouse.
I’m always happy with their work. They never up-sell or try to panic you. The real-time updates on vehicle inspections are useful. They sent a picture of my cabin air filter (attached) illustrating that if definitely needs replaced, but they didn’t pressure me when I said I’d rather do it myself since that would be much cheaper. Convenient and friendly.
The folks at Mendota Heights Auto Service were excellent! After a minor overlook of an additional leak in my tire, they replaced my tire removing the initial service charge from my first visit. They were kind, patient and explained the options and services in ways that were easy to understand. Highly recommend!
Overall a good experience. Customer service was great! Shaun and company were very understanding throughout the process.
The initial diagnosis on my vehicle was not caught by the team, but I was not charged for further evaluation afterwards.
I was promptly given a loaner vehicle without hesitation during the entire ordeal.
A difficult situation was made much more comfortable thanks to the people at Mendota Heights Auto Service!
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