What clients say about Auto Care Solutions in Hampton (MN)
My truck's tranny went out at the stop sign across from the shop. Thankfully I was able to back up my truck and trailer into his lot. I left the key with him, and worked with him over the phone in getting a rebuilt Tranny from Toyota put into my truck. It was pricey, but he seemed fair and knowledgeable. I would recommend this shop to anyone.
My check engine light came on in Hastings. I went to O’Reilly to get a engine code checked. Was told by a new employee they couldn’t scan the car. which turned into a lie. I headed home to Hampton and asked auto care solutions if they had a special scan tool read the code. Which O’Reilly said I would need. Found out it was just a standard scan tool. Auto care solutions said they had a scan tool and he went straight out side with nothing else said and scanned the vehicle and told me it was a misfire. I explained to him about O’Reilly and told him I have a scan tool at home but was told it wouldn’t work with a standard scan tool. Which is the same scan tool I have at home. Then out of no where he said that would be $50. For 2 mins of his time. With no explanation on anything about the problem. No receipts, no print out on code or didn’t even write it down. To make the situation worse it seemed like they pocketed the money cause they were asking each other for change for $60 I gave them, so they both went into their wallets and made change. I asked him are you pocketing this money cause why wouldn’t you have change. He told me they don’t have access to the register. Which came off as a reg flag. This whole experience was a rip off and a waste of time. This is why I don’t bring my car into shops and work on these issues my self , but was told I needed a special tool for no reason. When Jed is available things seem to run smooth with no issues, but lately he’s not in and these kids that are working made my experience to never come back and to find a new shop. I don’t hold high expectations for shops but auto care solutions I felt like I could trust when I need some help now that relationships is severed. What a waste of time and money.
These are great people! I own a handful of auto repair shops in the Twin Cities area and have recently came down with a brain tumor. My wife was coming down to visit me at the Mayo Clinic and happened to have a car problem along the way right by their shop. Not only did they treat her with world class care they resolved the issue quickly, efficiently, and even refused to take any monetary compensation for what they did knowing what situation we were in. If you are lucky enough to live near this shop or happen to need any car repair work while passing through these are the guys for the job and from someone else in the industry, they know what they are doing, and they are kind and compassionate. I can’t say thank you enough for helping me and my wife out last week. We will never forget the level of care that you gave us. Thank you again for being the kind of guys that you are.
I've had these guys do 2 big repair jobs on 2 of my vehicles and the work has been solid every time. Pricing is fair for the quality of work I received.
Always did a wonderful job. Jobs were completed in a timely manner. Brought my car in with all the dash lights on on my vehicle. Had brought it to 2 other shops for them to diagnose and fix said problem. After 2k later and no relief from said problem, Jed found the problem and other problems and fixed all of them in a timely manner. Prices are reasonable and the work is great. Would definitely recommend.
Repair shop was a car saver, got a flat tire on the highway and this was the only shop around and the person behind the counter put on hold everything he was doing to help put a new tire on my car at a very reasonable price. Excellent service
The air conditioning in my daughter's 2008 civic was not working so after reading good reviews about Auto Care Solutions I decided to try them. The air is working great, my daughter is super happy and the cost was really fair. Thanks guys!
My daughter and I were traveling from Rochester to Superior WI on a Friday when our car broke down. Auto Care Solutions fixed our car and got us on the road again so we could make our weekend away. Nice to know there are honest people out there not taking advantage of ones misfortune.
Definitely an honest mechanic with reasonable prices. A rare find in our days and times. When in the area will go to them again. Couldn’t have asked for better service in such a pinch of time since I’m from out of state. Thanx Jed
These guys are the best. I bought a used car from a private seller and had them inspect it before I made the purchase. They did a thorough evaluation and told me exactly what issues the car had. They brought me into the garage and showed me exactly what they were seeing. They were very professional and very reasonably priced. I live 45min away but plan on coming back if I need a trusted mechanic.
Always great work, honesty & goes the extra mile to make sure your vehicle is taken care of correctly. Highly recommended, you will be thankful you chose Jed & Auto Care Solutions.
