What clients say about Kruger Auto Repair in Crosby (MN)
I'm a customer who tried to use Krueger's to fix myGMC Yukon XL - which was going into "reduced engine power" limp mode. In their defense, they took it right in and tried to fix it for me. They checked several different parts, none of which worked. I don't think they ever test drove the vehicle, because every time I went to pick it up, it was not working. In the end, after two weeks of driving back and forth, picking up, dropping off, arranging rides, etc. (I live over an hour away) - I was told by Shane himself that "I don't know what else to do, but I will make some calls and get back to you." I waited a week and called him back and was told "I'm really busy and I don't have any more time to talk to you." So here I sit... with a vehicle left not working, spent upwards of $600, and left out to dry. Do you think I want to use or recommend Krueger Automotive? Nope....
My husband and I were recently driving through Crosby when we experienced an issue with a belt shredding. We got a replacement at a local auto parts store and went to Kruger’s afterwards. A mechanic named Daniel helped us right away. His attitude was the most positive I think I’ve ever seen in a person! The customer service we experienced was above and beyond. Shout out to Daniel for being a bright light and completely turning our day around. We are so thankful for you! I highly recommend Kruger Auto Repair to anyone in the area!
Driving home from Crosby (from over an hour away) we had an issue with the bolts on the front break caliper. This wasn't an issue of ours but yet caused from neglect from Subaru dealership (St. Cloud) the last time we had it serviced. They did NOT put it back together correctly. This was very unsafe and also tore up our rim. So we found Kruger through Google and they took us in right away. They were VERY kind and knowledgeable. The owner and his sons were our God sends today. The owner also took time out of his day to also talk to Subara about this issue. Even though it's a drive for us we WILL be back. Thank you again very much!! It's hard to find honest people in the world.
Shane Kruger is incredibly nice, honest, knowledgeable, trustworthy, committed to his craft and talented. Crosby is so lucky to have this family-run business. Excellent, fast service and fair pricing. Going in today for a coolant flush and brake replacement and decided it was about time I left a review. Shane has been servicing our vehicles for years and we're so grateful for him!
I limped my car into this shop and the friendly knowledgeable brothers working at this shop had me fixed up and back on the road in less than an hour. Great work at an affordable price, I would highly recommend.
Great, friendly service. Shop was able to fit me in early for a tire repair, allowing us to get on with our day with minimal downtime. Thanks again for your prompt, professional service.
I had a broken ac condenser and radiator with some twisted metal that needing bending back... I brought it in at 9am. And by 2pm my car was finished
Originally I was quoted 1400.00 for the repairs. But after everything with an oil change on top of it and oil filter my total was just over 1100.00 :) I will be coming back. Very cool.
They were able to get me in quickly for a bad radiator and it was fast and most resonable price i could find. I plan to go there next week for brake work. Thank you friendly and helpful, it was a blessing for sure 😊😇👍
Brought my vehicle in at 8:00 am. and was expecting it to take most of the day. Everything was done by 10:30. Very reasonable rates too. I will definitely use them again for any future repairs that I may need.
I don't usually write reviews but this is my go-to place. They always work to get me in on a schedule that works for me, are honest and do great work! Just this morning I had my check engine light go on, I called and he was outside waiting for my to check the code within 5 minutes. Great service!
Was in a pickle with my hitch, and they were right on it with no mention of cost. I was more than happy to give them a great tip for their time!!! great customer service and super friendly
Truck broke down during a family vacation on the last day. I had a tow company bring my truck to Kruger over the weekend without knowing anything about them. They had my truck fixed (starter) the next business day for a price that was less then all the truck forums I was reading about the fix. Very happy how I was taken care of and treated fairly even with out ever meeting the folks of Kruger. I would highly recommend!! I brought my truck there based on the reviews also. Keep up the good work. It's a great way to do business.
I've always had a good experience going here. Very honest and fair and I've never been pressured into doing anything more that needs to be done. Very fast and efficient,easy to talk to and they don't charge you for asking their opinion. 10 stars. Highly recommend! 👍
We were in need of an emergency, tire repair over the holiday weekend and Kruger's took care of us right away. Reliable and efficient work at a cost effective price.
Shane found the problem with my wife's car that another shop in town could not figure out and charged us a lot of money for nothing. Shane found us a low mileage used engine and installed it car runs great again.
Very good place very helpful and the people are good to help help you out when you need it they don't push your side like a lot of places do they basically jump on your problem right away let you know what's going on
Been going there ever since I moved up north and they always do a great job nothing unnecessary that helps when you're a woman thanks again guys for a great job
These guys are awesome always friendly and you can always count on them to get the job done. I have called when I've been concerned about my vehicle and they always answer and make room that same day for me to stop in and get my vehicle checked out.
Great mechanics. Gets to the heart of the problem and provides options as needed. Good work, fair prices, honest estimates. I have used them for all my vehicles for years.
Called them up at 9:00 am on a Saturday they located the parts for my Mercedes Benz and had it ready to go at 11:00 never have I ever had the speed of service they offered. They even tried to go the cheaper route for me but like I said it's a Mercedes Benz and no one really stocks parts for it. Non the less I appreciate everything they did and will only go to Kruger for now on
If your woman this is definitely the best place you could possibly bring your car to I’ve never been treated so well as I have by this family they go out of their way for me they fix my car in a timely manner and they charge me a very fair price I would definitely recommend this place to everybody !!
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