Towed my car after an accident. The officer didn't provide the name of the company picking up the car nobody contacted me to tell me where it had gone. We had no clue where my car was for 4 days. The Highway Patrol didn't even know who picked it up. I had to call around until I figured out what company had it. I asked if we could get personal items from the car as it is totaled and was told that we couldn't get near the car until they got paid 817 dollars. They legally stole my car and everything in it. Now I am contacting a lawyer and plan on going after them.
Jaiden from Aggressive Towing was amazing. He went over the top to make sure we were able to complete our trip home to Winnipeg on a Saturday evening when we got a flat tire. His attitude and never quit approach made all the difference. His knowledge of swollen lug-nuts was extremely helpful!
We needed our vehicle towed back to our house tonight. The gentleman who came to assist us was a very nice respectable man who was very nice to talk too. His name was Thomas H, he told us he was new. Please make sure he is REWARDED for his outstanding service. Thank You
On Saturday January 13th 2023 my Jeep Rubicon died leaving the Holiday station on Brandt Dr in Fargo . It wouldn't turn over at all. Tried jumping it but once cables removed it died. We ended up calling Aggressive Towing and figured there would be a wait. The initial call was handled by a very pleasant gal that took my info, informed me they would be able to get me taken care of, and an approximate wait time of 2 hrs. We were contacted by Carter within the 2 hr time frame. I let him know the keys were inside the Holiday and asked if I needed to get there. Carter was amazing! He took care of everything without us having to run over. He got Jeep loaded up, delivered to Certified Auto Repair and promptly called us when finished to let us know he put keys in drop box, accepted our payment and left receipt on seat inside Jeep. What amazing service! We can't thank Carter and Aggressive Towing enough. What an exceptional experience!
Blaine is one of the hardest working tow hands in the business, he always shows up, and does a great job, every time! He’s also very friendly and easy to work with. I always recommend Blaine and Aggresssive Towing when someone I know needs some assistance.
A quick thank you to Ashley and Blaine at the towing company! Ashley was a lifesaver on the call, and Blaine's service was top-notch. Made a stressful situation surprisingly easy. Kudos to the dynamic duo!
Aggressive towing and recovery has great service and they always come quickly to the service and get the job done right! Ashley Miller is always polite on the phone and doesn’t skip any details when taking a call! Blaine is also a great driver and gives his all when getting the job done and gets it done in a quick and timely manner! If you’re ever in need of towing services don’t hesitate to call Aggressive towing!
Highly recommend Aggressive Towing & Recovery, they are quick and their customer service is outstanding, Blaine Rosendahl was great!! Ashley was wonderful to talk to on the phone! Definitely made me feel better in my situation! I will be calling Aggressive for all future needs, thanks Blaine and Ashley for the wonderful service!
I stupidly ran out of gas right outside of Fargo. I called and spoke to Ashley and she sent a driver named Carter to tow my car and he was great! He reassured me it happens more often than I'd think lol. Made me feel better. He was quick to respond and get me on my way.
Shout out to Carter. He did his job quick and effectively. He was also probably the sweetest tow truck person I've ever met. He helped us get our car off a trailer with no problem :)
I called Aggressive for a tow and within 20 min I received a phone call from the driver that he was just a few minutes away. Very professional and knowledgeable company to work with and competitive rates. I would recommend them to any one
I had such a great experience. I told them my issue, and within 10 minutes, Cole had called me and was at my location. The service was fast, easy, and done right! I highly recommend. Cole was personable, funny, and super easy to work with! I will definitely be using in again when needed!
My teen son had to leave his vehicle on the side of hwy 10 last night due to the weather causing him to drift into the ditch. The sheriff's department told him his car would be fine as long as he had it picked up before tonight. When my son went to get his car around 3 pm today they had towed and impounded his vehicle. He had been waiting for a tow through our insurance all day, it went from free to costing $650. This is so not ok to do! Then he picks it up and it appears to have been hit or backed into but they have no idea how that happened, or a reason it had been towed other than it was in the ditch. I've seen vehicles in the ditch for 2 days with a violation sticker before they get towed, and his was there less than 24hrs.
Went above and beyond!!!!!!! Not only were they able to jump start the r.v. (other company was unable to figure it out) but the tow truck driver also searched the frozen tundra of North Dakota (local area) in order to help me locate my dog. And he found him!! Very thankful to this company. 10/10 would recommend!
I have used this company twice now once with Blake and the second with Carter. Both men were amazing and answered my questions as ridiculous as they were. They made me feel comfortable with them especially Carter. He towed my car and I to a tire shop and was very polite and respectful I will continue to use these guys while I'm in the area. Thank you again Blake and Carter.
The initial jump of my battery was good. Quite expensive but good service in a timely fashion. On the other hand, service from the office was the opposite. Taking over a week to simply get a photo or invoice of the receipt to file for insurance.
I have dealt with aggressive towing on multiple different occasions and will continue to use them. They are professional and get the job done no matter the challenges that might arise. Thank you and keep it up.
I've had cheaper lockout service, but not faster or more professional. I needed a door popped during off hours on a weekend, they were there in 30min. I wasted that much time calling other places who didn't even answer the phone. If you actually need roadside assistance and aren't willing to waste a couple hours to save $15, just call these guys and get it taken care of.
Only one star because I couldn't make it a negative or zero. My first call to them was at 3:21am my seventh call was at 6:44 am to cancel. Because they couldn't put my phone number in or my address in correctly I never got a call from the driver and every time I called questioning how much longer was told he should be there real soon .on my fifth call to them is when I found out they combined part of phone number with address so that's why they couldn't reach me. Called Ed's towing got a quote over the phone and they were at my address in less than 30 minutes. IF YOU NEED SERVICE call ED'S TOWING!
Called AAA to get my car pulled out ice that had melted around my car while I was out of town for business. No problem we have aggressive towing on the way, they should be there within the next hour by 1:50am. An hour goes by, no call from Agressivd, so I call twice. No answer. After sitting and waiting for three hours I canceled my call and tow through AAA for Aggressive Towing. Every time one of the AAA reps would call the driver would delay my time by 20-30 minutes. This happened three times! Finally I was able to get help from Harry’s Towing! Safe yourself the hassle of you need help in the middle of the night, DO NOT USE OR ASK AGGRESSIVE TOWING!!! They will leave you stranded.
Aggressive Towing was very professional & got a tow truck out as quickly as possible & the dispatch operator was so helpful in getting it covered by my insurance, Thank you.. The tow truck operator ( I think it was Toby or Cody). Was AMAZING, he made me feel confident that he knew exactly what he needed to do to get my van out of a difficult situation. He got my vehicle pulled out & pulled me to the end of my street/alley & then he blocked traffic so I was able to get safely out to the street & on my way. He was very friendly & helpful. THANK YOU SO SO MUCH, for making my night a little bit easier. Blessings to you all. I would recommend Aggressive Towing in a heartbeat.
AAA trying to hire these guys was a total mess. Our truck needed towed 80 miles north, AAA put out the call, Aggressive accepted it and was supposed to be there within the hour. An hour and a half later, I called AAA because no truck. Then an Aggressive driver finally called back 45 minutes later saying never got the call from AAA, and asked where it was going. I told him 80 miles north, he said he would be there in 45 minutes. 45 minutes after that, the Aggressive driver calls me and says his boss doesn't want him driving out of town and they're cancelling the tow. Then he says that the boss didn't know it was out of town when he took the call (remember, this was the call they supposedly never got earlier in the night). So I call AAA and they said the whole system is electronic and they have all of the records of the situation from the beginning. They can see where Aggressive took the first call and there was no way for them to take the call without knowing it was going out of town. After over 3 hours, it was after 10:00 pm and AAA couldn't find another driver until morning. Dealing with Aggressive cost us 150.00 in hotel and food that night, and a few hours at work the next morning.
If you can't do something than say it, but there is nothing more unprofessional or irritating than a company that lies to your face. We won't be using them again.
Managed to get my car stuck in my driveway while it was -6 out. Called at 9am, they were at my place by 10. Driver was friendly, funny, and fast! The woman who answered the phone (Kelsey, I think!) was also friendly and responsive. Couldn't have asked for a better experience to a stressful situation. Thanks guys!!
Not pleased with the customer service. My vehicle was totaled in an accident and brought to Aggressive towing on Wednesday. A claim was filed with my insurance the same day. Friday I called Aggressive to see if I could retrieve some of my personal belongings, particularly my garage door opener, as I am unable to get into my garage without it. The gal who answered the phone was rude, short and and had no desire to help. She said I was unable to get anything out of my vehicle unless I paid in full for the towing up front. I explained my insurance was handling all the fees. She offered no suggestions and put me on hold numerous times during our conversation. I then called my insurance, who called Aggressive, to ask them to release the garage door opener to me. I called Aggressive again to confirm it would be ok to pick up. The gal said fine, you can get it. I asked if I could pick it up tomorrow (Saturday). She said no, we’re not here for that kind of stuff. So far, I am not impressed. I understand there are times in your business when it is not appropriate to release items from vehicles, and I’m sure many times people attempt to cheat you out of money. I also now know (as I was rudely informed) you are not open 24hrs a day, 7 days a week (as stated online) for “these types of things”. I do not appreciate the way I was treated. It felt as though, the assumption was, you would not be paid for the services you’ve provided, and I was trying to scam you by getting something I need from my vehicle. She also seemed to find it rude on my part, that I would have the audacity to assume you would be open for something so trivial. Not a good 1st impression.
The gal on the phone was very friendly and the tow truck driver was very accommodating. He had suggestions on service stations in the area that would best fit the repair I needed. It was funny I heard the commercial yesterday.
So today my vehicle decided it wanted to lock the wheels up on the off ramp by main ave onto the interstate. I called aggressive because i had worked with them before for other things. Today Jesse was my tow truck driver. He was fast, helpful, and very pleasant. He also gave me a ride back with my vehicle to my place. Ill recommend Aggressive Towing to anyone. Very fast, pleasant, and a reasonable price!
