I recommend not going here and wasting any time over here because they didn't inform me you got to have cash they didn't inform me I can't buy from a website literally no information from multiple employees one person says one thing another employee says another I've been sitting here for over 1 hour trying to buy an $85 alternator which is crazy recommend going to eBay it's easier
I was told this business has no online for the public not allowed to buy from the website unless I'm a business even home Depot has it set up to where you can put a number in and they'll send a text to where someone can pay for it I mean this is 2025 your company needs to quit being so stingy would always making money and start investing some back into your business and keep up with the 2025 era of technology not everyone's carrying cash anymore nor are they carrying a card anymore
My first time at this place and I love it. I was Talking to Doug and the guy that sits next to him that lost his dogs he had to put down (Sorry I dont remember your name but you made my experience really amazing) we had to bring a bent rim back that we had bought but they just exchanged it with a better rim. We even got job applications because it was such a cool place we want to work here! lol
It's not everyday I purchase used parts, but after my son was in an accident I decided to try and educate my son with the repairs and the process. We started to look online and found the parts I needed at ABCO. After discussing the quality of the parts with an online representative, it sounded like there was only one small scratch. Today we went to pickup the bumper and found it was cracked in multiple areas and sounded nothing of what was advertised. We we ahead and purchase it anyways. We also needed a radiator fan at another location. While waiting in line at the Spring Lake Park location, a nice gentleman asked if we needed assistance, we didn't, but his soft and professional manor, I could only assume he was either an owner or leader/manager, so I expressed my frustration about the event, and my experience with John was amazing! John was very humble, professional, and obviously a man of integrity. My experience today is exactly why I would return and continue to do business with ABCO. Thanks Again, John! God Bless You and your company!
If I could give this place 100 Stars I would I dedicate that comment to two individuals who are definitely amazing individuals down to earth very forthcoming very helpful all the above great service and kind-hearted individuals. Shout out to D and Doug
If you are in need of used parts, quick fix, temporary fix, just needing to get by in a rock and a hard place please stop in to the spring lake Park location they will do you write and help you.
I’ve read a lot of negative reviews about this place but I decided to give it a try. However I’m disappointed because they part I bought the serial number was removed. I bought a 2014 Dodge Durango touchscreen radio. I need the serial number to get the anti-theft code and I don’t have that so now I’m SOL. I have to go spend a lot more money to get it from the dealership, if I do return the radio I’m subject to a restocking fee. Maybe don’t remove the stick with the serial number on it.
Fast service at parts counter fast service on part pickers just to leave me and literally 15 others in line at cashier. 20 mon amd counting Noone saying shit like I'm at wrong counter or some shit
Be careful when using these guys they'll tell you they have parts and then you waste your whole day going there and they don't. So if they tell you they have parts you better have them run and make sure they have it on their desk before you go up here.
Worst customer service I have ever dealt with was told one price on the phone got to the register and the price went up $40. I would call certified auto before I ever went there again.
I just want to give a big shoutout to ABCO—you are truly my favorite Minnesota Neighborino's! Every experience with your team has been positive, professional, and refreshingly down-to-earth.
From the quality of your products to your amazing customer service, you make it easy to stay loyal. It's clear you care about doing things the right way, and that Midwest work ethic shines through in everything you do.
It’s rare to find a company that feels like a good neighbor and delivers great service. Keep up the excellent work—I'm proud to support a local company like yours!
Thanks for being awesome!
They were quick organized and efficient. Very helpful. Charged me the quoted price even though the part showed a higher price on the shelf. I will definitely use them again! Seems they have one of everything.
Highly recommended for all your used car part needs
I went in there today to get a rear tail light. Once I receive my light, I stood n line for the cashier while waiting for the ( Hispanic older female) cashier to set up the machine to take my card. She asked me a question. I didn't hear the question fully so I responded with "what" asking her to repeat the question. the question was "did you speak to Joey? "She repeated the question, but this time with attitude . "I don't know who Joey is. " my husband called in and checked on the part. I don't know who he spoke with ." She rolled her eyes and goes. "Never mind !" This is unacceptable customer service. I am coming in there to get a service and to pay for a part and yet I am treated with disrespect because I didn't understand the mumbled question and when I responded without attitude back to the person asking the question I was treated with attitude and very rude gestures, and I'm still not sure what it has to do with who was talked to for me to pay for the part in my hand. I am not happy about how this happened and how this transpired this is not acceptable behavior. I recommend other people go other places because the customer service in here is horrible and not acceptable at all.
Big DIY guy with my BMWs and this was my first time here. Compared to your typical junkyard, this place is thoroughly sorted out with their system and easy to get your part and check out. Decent prices and lots of inventory. Will be coming here again for anymore used parts i may need in the future.
They had the part I needed on hand and a very competitive price. The staff was friendly, professional and got me in and out quickly. Great customer experience.
Not a good experience. Called ahead and was told the part would be held for me. It was not. Explained what I needed and had to go to three different locations only to receive the wrong part. Clueless and inefficient. Will not ever return.
I bought tires here thinking they’ll install them. Their website is conflicting- says they don’t offer tire services, yet you click on the link and find tire installation service pricing. When I asked about installation in the store I was told to go to Tires for Less. They told me they don’t do installation that they recommend I go there. I figured I had to have them installed by them in order for any warranty claims to be covered. The vendor they sent me to destroyed my key FOB and refuses to replace it! Outrageous that this business puts out conflicting information on their website only to then send customers to an unethical business that destroys their property. I sent an email to AABCO advising of this issue and asking for a response as to why I was directed there. Nobody has replied and nobody seems to care. My car was damaged due to gross negligence caused by their vendor. Once they have your money- they don’t care. Unprofessional, dishonest, morally bankrupt businesses that work in tandem to screw customers over.
Had a great experience here. Called two hours ahead of time to see if the part I needed was still available, it was so they took my name down. Got there and told them I called ahead, they asked for my name and came back in 30 seconds with my part (which ended up cheaper than advertised). I was in and out in 2 minutes. Will definitely be returning next time I need parts!
The worst customer service I've ever had. Took 2 1/2 weeks to get a rim shipped to me. When it didn't show up after a week i called and complained. They explained that shipping was backed up and they couldn't even give me a date it would show up. No tracking number or anything in an email not even a phone call ever.
5 stars for you guys ! I have just been at this center, today . Wonderful. The best refund policy, I had no problems bringing back the part I had purchased a few days before. The staff were kind and courteous . Keep it up please!
Very nice place. Much better than the Fridley location. Organized and have what you need wrapped up and ready to go when you get there. Helped me check it out and take a flare off before buying a fender also!
I stopped by to get a blower motor at the Fridley location. They didn't have the part but took down my information, wrote down the part number, and referred me to the main location in Spring Lake Park. I walked in. They were friendly, efficient, and courteous! I got my part and was checked out within 15 minutes. They really went above and beyond with service. I felt their sincerity.
Nov 12, 2022
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