A-Abco Fridley Auto Parts JunkYard in Fridley (MN)

Not sure how I felt about them at the beginning, it took sometime but I've bought 3 or 4 engines there and i must say everything after the first engine was great not to mention Life time warranties on other parts of course no u pull it, No hassle, No worries just call if they have your part which I almost can guarantee they do you just swing by and the part is waiting for you excellent customer service there is nobody there that is shy they talk to you great place for car parts. Which reminds me to call them Monday I put $500 down on an engine

Terrible company, terrible parts, terrible warranty, terrible customer service after the initial sale of the part. Been working with used parts for 20+ years and have never had such a terrible experience, and terrible quality parts. I hate to leave this bad review but based on the absolutely terrible experiences I had; I have to warn people. This company cost me thousands of dollars and was extremely rude throughout the warranty process.

If youre a professional or someone who doesn't want to do a job 3 or 4 times I'd avoid buying engines, transmissions, etc from here. Ive gotten 5 or so bad units in the past 6 months all with over 8-10 hours labor for install. On the last transmission I decided to pay for the warranty labor coverage because of how much time and money I've lost in the past with thier bad parts. I spent 10 hrs putting the transmission in after they told me it was tested and good but sure enough, slipping and slow shifting until it would no longer shift at all. Their warranty pays 45$/hr up to 500$ and i had to pay 170$ to get it. They said in this case they will only pay 360$ So thats actually 190$ after I paid for the warranty, but after filter and gasket @40$ (which was removed so i needed to purchase) and fluid, which was obviously drained, 70$. We're sitting at about 80$ to cover the labor on a 8+ hr job that I have to do again, plus I have to hope they dont give me another core? I brought up my concerns and was forwarded to John, the same guy you'll inevitably be talking to when you order parts from here and they turn out to be junk. He had nothing to offer but a full refund, which is better than nothing but doesn't cover any of the extra parts I had to buy. It also does nothing for the labor it took to put it in or take it back out. So theres 15+hours wasted on a "tested and good" part. I asked how it was tested because this is the 5th or so bad unit I've gotten, which includes engines with no compression, and he got an attitude and cut the call short because "obviously I'm just mad" and there clearly are no answers to my legitimate questions. Buy important mechanical parts somewhere else cause this place wont hesitate to send you a core and tell you it was good and tested. Dont bother with the warranty because it's not going to cover you much anyway, Feels like the payout is so low because they know they can't stand behind their parts. It's a coin toss. Expect to jump through some hoops to get anything for your time, and don't expect much from customer service. I let it go the first couple times I had to re-do the jobs for free thinking "they're used parts, things can happen" now I can see this is just how they do things.

Terrible customer service. They put me on hold for 25 minutes because they couldn't give a straight answer about the transmission. I called to check the price for a 2012 Passat and got mixed messages. when the online price is originally 249.99. If they put you on hold, you're better off just going in person. garbage

Called Tuesday to set up appt to look at pickup box. Got there at 9 am which was my time. Gave the lady my confirmation number, waited about 20 minutes, guy came out and said I would have to come back. Told him I drove 40 miles to get this box, he said he would look. After another 20 minutes said it wasn't there. SO, after being lied to a couple of times, then they didn't have it, will never do business there again and I buy alot of stuff. I did receive a call from John the owner and he really did try to take care of me. Didn't work out but I do give him alot of credit for trying.

The worst place in the world.Can’t even 1 star rate !!!!Guys before you buy parts from them, check out the review!!! I don't even want to call or have a business with Abco in the near future. If you don't start respecting customers, you'll lose business,because the business starts with respect for customers and not with deception. Management should work on problems, not just sit and respond to feedback

We are a small local shop and use you all on a regular basis. Karina is one of the most knowledgeable people I have ever worked with in the parts business. She always provides excellent customer service, and usually a couple laughs with our interactions. Chris delivers parts to us and has always gone above and beyond to make sure we are getting an accurate and quality part. I have been meaning to reach out for quite some time and sing their praises. As long as these two are part of your team we will be loyal customers.

My previous review I warned of a bad experience. The company reached out to me directly, and I truly felt like they wanted to fix the issues they’re experiencing. I believe they are trying their best. And will do what they can to fix their issues. Tons of parts in stock there if you need it..

Bought an engine and went back to load it up. Two guys who don’t speak English dropped it off the forklift 4ft high when trying to load it. They giggled. 5.2l ram 1500 5spd. Don’t buy it. I got my money back.funniest part was they got upset with us when they dropped the motor I just payed for……. I called the owner he said he would heavily discount it and that was $75 to him. And no warranty, when they dropped it. They don’t care here. People are there for a check. You can also see the guy smiling when he picks the engine back up. Plus I don’t know if you can tell but look at that very secure chain. DONT GO HERE.

I’ve been going to Abco for over 20 years and I’m always pleased with the part and help the assistance

Awful customer service!!!!!!!!! My fiance and 2.5 year old were there and the battery died in his truck. He was there to pick up parts. Fiance asked if a worker could jump his truck, worker said no and went into the building and proceeded to lock the door. I called to speak to someone about what was happening and it took close to 3 minutes to answer and then female individual on phone seemed nice as I was explaining our situation and asked if they could help and her attitude changed drastically and said they can't do that for liability reasons. No offer to help or even to ask if he wanted a new battery since they are, after all, a parts place. Definitely do not recommend!!! Rude rude rude. Locking the doors?!? My 2.5 year old was with him

Drive shaft I went to get had two bad Universal joints. Not even a little bad they were locked up. Cannot believe it was put on the shelf as a good part to start with. Make sure to check your parts if you buy from here.

ordered bumper they said it would be on hold for me l have a 300 mile trip one way called the morning I was on the way they said it was there waiting for me l arrived 3 hours later at Brooklyn Park location and they acted like there was no order ,finally they realized who I was told me someone else picked up bumper for me which was not true I had just called 3 hours ago, someone should be looking for a new job this is the worst I have ever been treated and they acted like it was my fault just wanted me to leave, very poor business I'm out 200 in gas and 600 miles yes I'm not happy

Very friendly staff. Prices are decent. Do their best to make sure you get what you are looking for.

I do not recommend this place, their products are so bad that you have to go back to change them, and when you call they don't answer, it's a terrible service.

Very patient and willing to work with us. We had a short notice situation, and the leadership here had excellent customer service. They were willing to work with our unfortunate circumstances and at the end of it, we left happy and with our situation perfectly resolved. Highly recommended. Absolutely choose A-abco first. Thank you so much for helping us! You guys are the best!

Years ago I bought a battery and it worked awesome and it really helped me out. I'm a single dad with 3 kids so I really try to save money so I thought when I needed tires they would be a good option. Well I bought tires and headed over to discount to get them installed only to get laughed at by them because one tire had a lawn mower tire plug in it and two of them had cracks in the bead and abbco doesn't take returns so I had to take the 300 dollar loss and that really hurt. I guess it's my fault but I don't know anything about tires and I didn't think about them being so bad I couldn't even use them. Fast forward months later to now I need a battery and money is tight once again so I try them again...I must be dumb I call and ask if they have my battery and they go oh yea we have quite a few...so I drive there just to be told no we don't have any then I have my friend call again just to double check and once again they say oh yea we have some so I turn around to try the other store only to be told again oh no we dont. The workers don't care at all. I just wished this placed worked out for me because it's hard out here.just wish I could have got some of my money back or at least a battery....dang

Busy place but very efficient. I am impressed. Also lifetime warranty on select parts! Combined with reasonable prices this seems hard to beat in the reused parts market.

I'm a mobile mechanic serving the twin cities & metro area, I purchased a used engine. Pleasant experience. Had exactly what I needed, Engine purred like a kitten!! I've used Aabco in the past & Will use them in the future!! THANKS GUYS!

More red tape when buying from here than working with the government. It should not take an hour and a half to pick up a part.

So far whenever I need a part this place has came through. Staff are courteous and helpful most of the time but I get it, the times I've been there they were pretty busy but they came through. Prices are what to be expected.

Probably the worst customer service I’ve ever seen. Went to the spring lake park location to get a window for a car. They told me to go to the fridley location. I get there and hand them the paper and they told me to wait for the part. I start seeing customers that arrived after me get their parts faster than I did. I finally said something to somebody after an hour of waiting. One lady started yelling at me, that I need to talk to somebody else because I was talking to the part dispatcher, and I told her I already did and I’ve been waiting for an hour. They re printed the slip and the dispatcher was personally gonna get it. Not even 2 minutes later the guy I handed my paper to came to me with the paper I gave him all wrinkled like he took it out the trash, and said this part is a no go. I told him the guy went to go look for it and he said yeah I printed this twice it’s a no go. What would have happened if I just waited there, would they ever come to say they don’t have the part? I’m never giving this place my business again, Horrible customer service

They are better when you talk to them over the phone.🤔 They are unprofessional in person and rude.🙄 Outside of that yeah they cool 😌

Our salesman Tom, was amazing! We got the part we needed quickly, and any issues we ran into, Tom got us thru it immediately and with such courtesy. The prices are great too, the service we received was exceptional! We will definitely be using them again for all of our parts!

Had good and bad experiences here. Seems like it’s usually a very long wait for your parts. Very nice employees, fair pricing, but body parts tend to be scratched a lot or dented worse than the description says.

I feel like I live here, they have great team, great parts and very helpful staff

These guys have a great team and fantastic customer service 👏 👍