The best garbage hauler I've had. I owned a bunch of rentals and I've had several haulers including the Green Mafia and others like them. Walters has good customer service and they don't nickel and dime you. Great service
Had a problem Getting my recycling container picked app due to a substitute driver and then had problems in the following week. But then the manager got involved, and he took care of business for me. And got my container picked up and I'm very proud of the way he handled the situation. Thank you, manager, and thank you, Walters.
In my humble opinion Walter's Recycling is the absolute best recycling service in our area. Customer service is great, didn't get my can down to the curb on time and was able to wave down the driver to ask if he could stop and empty my can. Driver was very pleasant and said had he seen the can in my drive he would have stopped and walked up to get it. Could not ask for more! If you're looking for a recycling company in the areas serviced by Walter's they should absolutely be your top consideration. Thanks!
If you had told me I’d be leaving a genuinely positive review for a recycling and refuse company, I would have had questions. And yet — here we are.
Walter’s Recycling & Refuse Inc. runs with the kind of efficiency, professionalism, and quiet confidence that most companies aspire to but rarely achieve. Pickups happen when they’re supposed to.
Communication is clear. Problems, when they arise, are handled quickly and without drama — which, frankly, already puts them in the top tier of any service industry.
What really stands out, though, is that they somehow manage to make an unglamorous job feel… well-run. There’s no chaos, no finger-pointing, no mystery as to what’s happening or when. It’s refreshingly straightforward. You schedule. They show up. Things disappear. Life improves.
The team is courteous, reliable, and clearly knows their stuff. It’s obvious this is a company that values doing things right — not just once, but consistently. And consistency, especially in this line of work, is everything.
In short: they take trash seriously, which means you don’t have to. And that is a beautiful thing.
My partner and I love Walters! It's important to us to support local businesses and they have given us everything and more that we have needed out of their service. Normally I am not super inclined to leave reviews, but they are THAT good. Support local businesses everyone!
Walter’s has always been there for me when I needed to make changes for size of my trash bin or needed more yard waste carts. They’ve been consistently reliable over the years with their great service!
We have been customers for over five years. Never a problem and always responsive. We have gotten email notifications if there are changes in the regular schedule, which we appreciate.
Excellent consistent service. Would be 5 stars but........when will the fuel surcharge be removed? The price of gas is at major lows these days. Oh, wait. I know the answer......never
I've been a client with Walter's Recycle & Refuse since 2011. I've never had any issues with their service at all. I'm extremely satisfied with their service and their customer service is excellent. Keep up the great job!
We recently moved into a new house on Osprey in North Oaks and Walters was the HOA chosen waste pick up company. I had never used them before and I have been super impressed with their service. For example I forgot put my trash out on time this morning but was able to flag them down later and they did two 3 point turns to come back and empty the can. Awesome service guys!!! Thank you.
The employee that runs the recycling route for my neighborhood in Lexington is top notch. Today he came earlier then usual. I was putting my kid in the truck for daycare and hadn't brought recycling out yet. He stopped, waited, and even hopped out to give me a hand and chat for a sec. letting me know he'll be coming earlier in the day now. Good dude, great service.
I’ve been very happy with Walters service. I appreciate that they are family owned and will always support family owned businesses over larger and impersonal companies.. Their customer service is excellent and I’ve recommended them to several of my friends.
Our trash and yard waste is picked up on time and there are never issues with spills or half emptied containers. The price is very good and customer service is excellent.
They had my account set up to not receive emails and paperless settings. No notification until the bill is past due and trash isn’t picked up. Not poor customer service but NO customer service and right before the holiday. I will find a service that will send me a bill before they cancel me.
Miss my pickup at least a couple times a year / impose rules like "bin has to be 3 ft from any object" that other carriers dont" / suggest "we'll be there next week" when I request a pickup after a miss. I'd drop them, but the city owns the contract. :(
Edit: Walter replied addressing one particular miss (now picked up) and bad cs experience (which you can't really undo except by being reliably good over time). They didn't address (and probably won't) that they they have missed pickups as a repeating problem. They also justified their rules as 'safety', but alas other carriers don't enforce the same rules so 'safety' comes off pretty hollow.
Outstanding service and an incredible asset to the community! This family-owned company truly goes above and beyond. Their team is reliable, friendly, and consistently provides top-notch service. It’s clear they take pride in their work and genuinely care about the neighborhoods they serve.
From their customer service to their community involvement, everything about this company stands out. It’s rare to find a business that’s both excellent at what they do and deeply invested in making the community better. Highly recommend to anyone looking for a trustworthy, community-minded trash and recycling service!
We love supporting a local company like Walters! They go above and beyond — from keeping neighborhoods clean to supporting local events and causes. The drivers are courteous, the office staff is always helpful, and their commitment to good service is clear. Thank you, Walters, for being a company we can count on.
Love Walters! We have our trash behind a locked gate and they know the code and get the bins out and return them!!!! Great old school customer service, they even sent us tickets to a Saints game once!
Walters Recycling has been an incredible company to work with! Their team is always professional, friendly, and reliable. Our pickup is consistent, communication is clear, and any time we’ve had a question, their local customer service team handled it quickly. It’s great to see a company that truly cares about the community and takes pride in what they do. Highly recommend Walters!
We've been longtime customers of Walter’s Recycling and Refuse, and I want to take a moment to recognize one of their drivers, Tou. Today, after dumping our garbage, a few loose items fell out of the basket - and Tou took the time to pick them up without hesitation. No one was watching, and he could’ve easily kept going, but instead he went the extra mile. That kind of integrity and care deserves to be acknowledged. Thank you, Tou, for your dedication and for representing Walter’s so well!
I switched to Walter’s for a better price. I got that and better service as a bonus. Their yard waste collection has saved me more than a dozen trips to the compost site. I like being able to speak with a real person when I need to. Great local company!
Priced checked for garbage when we bought our home 2 years ago. Walters was the cheapest. I didn't think about other factors at the time. One time we got missed and my son was having a party over the weekend. I called and they had someone come right over and empty it. Otherwise I wasn't too concerned. I've talked to customer service 1 other time and they are just so pleasant and kind. I'm very happy with Walter's!
Walter's Recycling is my go to choice and for referrals to friends and family. I switched to Walter's after many poor experiences with their competitors (The worst experience being with Curbside) and was very pleased with the consistent professional service I have received. I would recommend Walter's to everyone!
A salesman came by and asked my husband if he wanted their service and my husband said that he'd think about it and then called yesterday (7/14/25) to definitively to say no thanks kindly even tbough he was not obligated to and never signed up for anything but they came out 7/15/25 morning and put a bin on our property anyway (almost woke my 11 month old by bringing a bin up by closer to his window instead of at the end of the driveway like normally trash services do) Now I am emailing them as this is written to come get their bin off our property and wouldn't switch to them if we ever did switch just because of their lack of regard (obviously) on what the customers are communicating to them.
Update: I spoke with my husband since writing this and it seems the saleman/Walters employee gave him false information. What a scam this company is! It appears when he came out to our house a few weeks ago, the employee told my husband and (I quote) pointed to our garbage can -which is a 96 oz size and told him it would be HALF the price if we switched to them with our current garbage trash service bin size. Turns out that was COMPLETELY false as a 64 oz size was dropped off at our house (NOT SURE WHY) and turns out that he blatantly lied to my husband that the 64 oz wasn't even half our price we are currently paying with another trash service AND the garbage bin size in their 96 oz size we have was the EXACT same price as we are paying now so that wouldn't be worth it to switch, what the heck even....! My husband was informed by the same Walters employee that he wasn't signing up but would receive an email and could say "yes sign me up" or "no thanks." Looks like that is false too. What a nightmare. To make matters worse when my husband called them today 7/15/25 to ask why the heck we recieved a bin dropped off at our house that they wouldn't come until NEXT Tuesday. A whole week with their bin taking up room and sitting on our property which they didnt have our permission to be on it in the 1st place, never gave them that permission. They better come get it asap or I WILL put else where and dump it somewhere...anywhere else than on our property because we shouldn't have had that happen in the 1st place.
We have ALWAYS appreciated the service we have received from Walter’s - been loyal customers for 14 years! And while some of our neighbors have tried other refuse services over the years, they have all since signed up for Walter's. Walter’s reliability and customer service is top notch … plus I love that they are a local and family-owned/operated company!
I've been using Walters Recycling and Refuse for over 2 years, and I couldn't be happier with their service. They're consistently on time, and my trash and recycling are always picked up without a hitch. The drivers are courteous and respectful of my property, never leaving a mess behind.
Their customer service is also top-notch, responsive, friendly, and helpful whenever I’ve had a question or need to make changes. It's clear they take pride in their work and value their customers.
If you're looking for a dependable trash service that does exactly what they promise, I highly recommend Walter's Recycling and Refuse.
We’ve been with Walter’s about 3 years now and I can honestly say they’re the most reliable service we’ve ever had. We also appreciate being able to talk to a live and local customer service rep if we ever need to. I can see why they’ve been voted Minnesota’s best the last 4 years in a row.
Review Update: After posting this review they reached out right away to try to correct the issue. They offered a one time discount (1 month free) and would be speaking with their driver. 2 weeks later we had the same issue but after that we’ve had great service!! No more blocked driveway or dumped bins, Yay! HOWEVER my concern over the increased costs was never addressed and for that reason I am giving 4 stars.
Original post: We moved to the area in 2018 and have been with Walter’s since then. At the beginning their service was great but not so much anymore… our prices have doubled and I don’t know what is going on with our recycling pick up!?? At first it was dropping it down wherever they felt like, then it was literally in the middle of our driveway over and over but now just yesterday they didn’t even get it emptied, dropped it to the ground and spilled recycling all over the lawn!! I drove down our road and everyone’s recycling bins were a mess! Please please please do something about your recycling driver, this has been going on for awhile and only getting worse.
Oct 18, 2022
Nearest Junkyards to Walter's Recycling & Refuse Inc. (Corporate Office)
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