Dan is awesome to work with. He is a straight shooter and won't try to sell you stuff you don't need. I have had work on my vehicle twice there and both times I have been absolutely satisfied.
Great shop! I went in for a new cat back exhaust system since mine had rusted out, Dan explained all my options & gave me a great deal. Communication was great because he called me just to confirm everything before they began the work. I will continue to use this shop & I will recommend Frazier’s Auto to anyone needing work done.
Highly recommend Fraziers for any auto repairs or tow service you need. My jeep has needed a few repairs and been stranded, they are always quick to service and I never have to worry about getting the run around or wonder what's going on with my car. Excellent communication and trustworthy mechanics. Thank you guys!
Amazing customer service Larry and Jeff and everyone that works there are great they fixed my van for a great price that no one else could figure out the problem. I Highly recommend Fraziers.
Had my truck done in less than a day, cost less than I expected. Worked with me to fix why I needed with a certain budget and put me back on the road as quickly as possible
great customer service very respectful and nice cake and lifted my car and fixed the problem once he noticed what it was with in 24hrs great price and everything HIGHLY recommend tell Larry i sent you .
They worked on my truck and were very honest, reliable and the price was reasonable. Highly recommend and will be the only place that works on my truck now.
Our recent experience with Frazier's is that they go above and beyond to make sure that all repairs are done to ensure safety. We also received daily updates on the status of needed repairs. Thank you to Dan, Larry and the mechanic who worked on our car and the tow truck driver who took our car in for extensive repairs. Excellent customer service!!!
My daughter broke down on the highway in a difficult location. Mikey was the tow driver and he came out quickly. He made a scary and stressful situation so much less. Mikey was just so amazing.
I was referred here by Mike from Wesfit gym. I have met the owner once at an event but I thought he just owned a towing company but turns out they do excellent auto care as well. Larry was the person that helped me he lifted the car up and pointed out exactly what was going on with my brakes, rotors, and some other work I may need done as soon as I get the money. He gave me advice about what I should get done first. Jeff drove me home while they were working on it and I thought that was really nice. I only live 6 minutes away but still I don’t know too many places that do that. Larry took great care of me and the brakes and rotors for all 4 tires price was what I expected them to be. I would recommend them to my friends and family they were honest and friendly.
If I could give more than 5 stars, I would! After wasting a lot of money at another shop that overcharged me for repairs that didn’t last, I explained my situation—and from the start, Frazier’s was fast, transparent, and incredibly easy to work with. Their communication was top-notch: they kept me updated every step of the way and took the time to clearly explain (and show) what was going on with my car. I was in a tough spot, and they truly went above and beyond to help me out. They treated me like a real person, not just dollar signs. This is the kind of service everyone hopes for but rarely finds. I’ll definitely be back for all my future car needs and will be recommending them to all my friends and family!
Couldn't get my jeep to start with a simple jump- gave Jeff a call and ended up needing my jeep towed to be worked on- they were quick, helpful and got the jeep right to the shop.
Larry is a great guy. Prices are fair and they back up there work. Just had my daughters Accord Serviced here and they made sure they returned the car safe. Much appreciated.
Jeff has the patients of a saint! My son’s car broke down on the hottest day Michigan has had in several years and happened to be blocking traffic in Livonia. A request for a tow was started through roadside but their response time was over two hours and we all know Livonia Police won’t wait for your tow when blocking the roadway. A coworker recommended calling Fraziers. Jeff got his driver started to my son’s location but roadside got there first so I had to call Jeff back and cancel the tow. He was more then understanding even though his driver had already been en route for 10-15 minutes. Roadside refused to change the original drop off location and the shop it was taken to smelled my new drivers lack of vehicle mechanics and began telling him repairs that had nothing to do with why the vehicle wouldn’t start. Needless to say, I had to call Jeff back for a tow to his shop. His driver was there within minutes however, my son had to leave but I didn’t get the chance to tell Jeff before he called asking the keys whereabouts. I say all of this to say, mechanical issues are stressful and sometimes things change without our control, Jeff was very calm and proceeded with the most professionalism and understanding I have dealt with in a very long time. I highly recommend Jeff and Fraziers towing especially in stressful situations.
amazing service!! I locked my keys in the car and they were the cheapest in the area!! Chris also got to me so quickly, and he was so nice and helpful. I definitely recommend!!!
I had an awesome experience with Chris he help me out when my car was on the side of the road. Thank you soooooo much !!!! Your a life saver I lived 22 miles away from home Thank God u showed up when u did. I'm so grateful I can't say that enough God bless you.
Initially was just looking for a tow, but with how affordable they were ended up having them also diagnose the issue with my Jeep. They were super nice from the initial phone call, to the tow truck driver, and the person who diagnosed the vehicle and the person upon pickup was helpful and friendly. They got the issues fixed quickly and it wasn’t over priced either. Will definitely be bringing my vehicle back for any further needs.
Amazing service me and my teenage daughter were stranded after hours on the side of the express way and the owner came his self in like 10 min he was very friendly and accommodating definitely would recommend
I wanted to add to this review because of the EXTRAORDINARY service from the repair shop Larry is the absolute BEST. He not only professional but also compassionate my timing belt broke and he was very upfront about the fact they’re maybe more to it when it was tore down which there was. When he called he broke the news as soft as he could giving me a very easy to understand explanation of what needed to be fixed as I am not a mechanic and then he got it done as fast as he could. I would HIGHLY recommend this shop to anyone I would be confident that they would treat everyone with that same respect. My car now runs like brand new. Oh also they did a few other minor things that needed to be fixed most shops would not.
Second time using Frasier‘s and I still highly recommend them. My work van broke down on the highway a few weeks ago and it was extremely cold. Called Frazier‘s They came out towed me back to the shop while ordering parts upon my call and had me back on the road in an hour. They really went above and beyond to get my van fixed. I was able to finish my work that day and meet my deadlines. Thanks again to the men and woman at Frazier’s.
Took my sister's vehicle here and was recommended this place. Excellent service, her vehicle was in and out by the next day. Took it in for a misfire on cylinder 1, I replaced the ignition coils, spark plugs and fuel injectors and couldn't find out why it was still misfiring. They checked it over and found out the problem within a day and it turned out it was the throttle body. They replaced it and now it runs like a champ. Definitely recommend this place. We drove all the way from northville just for this place and Definitely recommend this place and will be coming back for any future repairs.
Huge thank you to Frazier's for getting my truck running better than the day I bought it. They talked to me like a normal person and kept me in the loop with everything being done! I appreciate you guys and will be bringing all my vehicle needs here from now on. 5 stars, highly recommend!
They understood the fact that me been a contractor my truck is a necessity to keep working. Where other shops were telling me it would be a week before they could see me Fraziers squeezed me in to their already busy schedule and got my brakes repaired in only a few hours. Can’t say enough good about them. They won my future business.
Nov 19, 2021
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