Friendly service! Everyone was trying to help me solve my issue. Part was reasonably priced and they pulled it off and called me within a few hours. Works great.
This place is the best. I came to them for a couple times for parts and they went above and beyond to get the parts I needed. I'd never go any where else. If you call them I'll bet they will hook you up with a perfect working part and they give you advice. Phil's Auto Parts workers and staff figured out my problem and gave me the best deal. They treat you as a somebody instead of a nobody. GO HERE IF YOU NEED PARTS IM TELLING YOU NOW YOU WONT BE DISAPPOINTED. Thank You Phil's Auto for being a trustworthy company.
Phil's Auto Parts is the best. I needed a cv joint for my 2008 Lincoln Navigator and they didn't mess around and had me one within 2 hours. They didn't try to charge me top dollar or screw around like when Glens Auto ripped me off. The staff at Phil's is outstanding and treats the customer with respect. I'd never go to another car parts place. Not only do they take it off for you and make sure it's the right part but they give you a Damm good price on everything. I'd recommend Phil's Auto to everyone to go to first. They bust their knuckles so you don't have to. If I could I would give Phil's Auto Parts 10 stars and 10 to the staff. Thank you Phil's Auto Parts your the best.
I was so worried I wasn't going to find the right hood for my 2005 Chrysler Crossfire as some of the parts are notoriously hard to source. And they had not one but TWO!! They were the only ones in the entire state, honestly their inventory is very impressive. They threw in a hood lock for me for dirt cheap too, super pleased.
I went to this place last week to get a rim for trunk and the have some really good prices and the lady at the front desk is very nice and even the owner came of the office and we had a nice conversation I will be coming back to this establishment.
They look like a scammer to me. Soon as they charge my card, they don’t give a damn shit And they sent me the motor all broke I have to spend another 500 in top of 1250 And every day all we call you tomorrow to talk to the manager so we can do something about it never happened
The lady that answered the phone tells me to assume all parts are “B” grade since they are used. Add to that a 10 year old part, I should grade it as “C” even though they have it listed as “A” condition. Very rude by the way.
Called regarding a wheel listed “A grade” on car-part.com. Rude, bitter lady on the phone can’t help you cause she’s either clueless or they are hiding the condition of a part. This is probably a family owned business so theres no repercussions for poor customer service. What a shame.
They’re very honest business they helped way more than I expected the lady in the office very polite and the tall white dude knows his stuff- if you not sure ask him
I was in search of a premium machine faced Cadillac rim. The lady that answered the phone was very polite, kind, and helpful! The puller was also very helpful. Will do business again!
Phil's auto is always my go to . I recently got a couple of parts for my Cadillac Phil and his staff were very helpful helping me get it figured out. I would definitely recommend
Kathy at the front desk is so nice and a very big help. Grant is amazing and super sweet and very helpful to get our car fixed!! Always come here to get our parts and needs!! Thank you
I just recently purchased an engine for my 2005 F150 and it worked as promised. Great experience with great service. I will definitely be back for any future automotive needs. Thank you Grant and Kathy!!
Best place around to get parts. Best prices and the best quality parts. Grant the owner is amazing and Kathy at the front is so helpful and sweet. Don't go anywhere else cause you will get ripped off. This is the place for helpful, friendly, fun business to get your parts.
There are many problems in this business. First, they give you false information over the phone that the part is suitable and good, so you take a long trip to no avail. Secondly, if you want to return an item, they will deduct 25% of its value, even if they were the ones who misled you. Third, they try to sell to you with lies and deception. Fourthly, the old woman at the reception is ill-mannered and deceitful. In short, I hope this business will be closed so that people will not be deceived.
Always has great custom service, friendly staff, and fair prices. If you are in need of a hard to find part, Kathy will go above an beyond to find what you're looking for!
Thanks for all the amazing service over the years guys!!!!!
Grant provided excellent customer service, answering all my questions and sending detailed pictures of the item. He even shipped the item to MD, which I was hesitant as it was a delicate item. Part was packaged excellent, arrived quickly, and free of damage. Would recommend them to anyone.
Ordered a set of 20+ year old taillights, sight unseen on a Wednesday … arrived at my house in WNY on Friday … extremely well packaged and in great condition AND for an amazing price … no too mention nobody makes these lights anymore !!! Great Job Phil’s
I've been going there for many years amongst 3 vehicles and have been nothing but satisfied with their customer service, availability of parts, quality of parts, and pricing. Allow me to begin by saying that I am not a car guy, I am intimidated at car places sometimes, and my lack of experience has gotten me taken advantage of sometimes. Never once felt this way at Phil's. If I call and explain my situation and what I need, they will listen, treat me well, and when appropriate offer me good cost effective solutions to my problem which had not occurred to me. In my dealings I have truly felt that my continued business is more important to them than just making a quick sale. I feel comfortable there, I trust them, and they have had what I needed, and gotten me out of quite a few jams. 100% recommend!
Exceptional, knowledgeable, friendly and quick service! We have used them many times and will continue to any time we need car parts. High quality and great prices! Always a pleasure to work with.
Great awesome friendly service! They had me a part that none of the chain auto retailers had, and they had it for CHEAP! Also, I bought a battery for a very low price that’s been working great! And everything has a 30 day warranty.
