Holbrook Auto Parts Highland Park in
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Address:71 W McNichols Rd, Highland Park, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:48203
Working Time and Location
What clients say about Holbrook Auto Parts Highland Park in Highland Park (MI)
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You get what you pay for don't be mad when that Part stop working this is the place you go to to get the parts for your car that you're trying to sell real quick do not get parts from here if you plan on keeping the car because once you pay for something new and it breaks down three or four days later you're still going to have to pay the mechanic to replace it
Oct 10, 2025 -
Terrible, absolutely terrible customer service. Called earlier in the week asking about getting in this morning for an inspection and possible repair, was told no problem at all, bet there when they open and they’ll get me right in. Get there right when they open and was turned away, they have limited staff, they’re already booked for the day, no way to fit me in. They had to turn another person away along with me. Biggest pet peeve is telling me no problem we have time and can get it done, and told something completely different once I get there. Why can’t anyone just be honest that they already have a lot booked that day and then maybe schedule an appointment?! Not recommending this place and will never come back.
Oct 04, 2025 -
They are definitely a great place for tires and any auto parts. I will definitely return for any car repairs.
Sep 23, 2025 -
Aramm gave me the exceptional customer service. Exceeded my expectations and was very knowledgeable and friendly. Go see Aramm! Tell em i sent you
Sep 19, 2025 -
Highway Robbery. Brought my truck up there to get it fixed. A mechanic inspected my car told me they could fix it and they had to order the part. The part came in and I brought my vehicle back up there. And now a different guy wanted to charge extra. Very unprofessional. If they already inspected my car and quoted me a price that shouldn't have change, just because it was a different person behind the counter. Just lost a loyal customer.
Sep 16, 2025 -
Raj great employee and he really helps people out a lot. He goes above and beyond to take care of people. I truly appreciate it and look forward to seeing him again
Sep 03, 2025 -
Had the pleasure with working with Raj and he proved me with the best help a person could EVER had great customer service
Aug 30, 2025 -
I called your Highland Park store. I spoke to Sean and he provided me with everything that I needed. I came to the store two days later and was provided what I needed and the service is very professional.
Aug 30, 2025 -
Rojo was cool. He help me out a lot.i do appreciate his help.excellent sales representative .keep him.
Aug 27, 2025 -
This place is awesome Amazing people amazing place I was helped by a gentleman named Raj he helpd me out and got everything I needed he was super courteous, polite, patient, and very understanding with my specific needs I recommend everyone to use this shop for all ur car needs
Aug 26, 2025 -
The service I received from Holbrook was over and above. Raj was very communicative when it came to me ordering my part it coming in and Raj communicating every step and also took out his day to make sure things were correct before part was ready to pick up. I will return for more parts and also advise others to go to Holbrook Highland Park n ask for RAJ. Thanks for the great service
Aug 25, 2025 -
Kye was very nice. He helped me save money. I told him this other place that was actually very cheaper had the parts. Kai not only got me the parts but also saved me $10 . I appreciate how patient he was with me and also helping me to save. Great job Kai. Oh yeah he helped my son as well. I was just actually bringing my son up to get his parts he had paid for and ended up getting a great deal myself. Thx Kye
Aug 25, 2025 -
Great fast sufficient service , Rog was a great help over the phone and in person I will be back in future for all my car needs because of him
Aug 25, 2025 -
I use Holbrook for my business and they are very reliable and can always track down what I need if they don't have it on hand.
Aug 23, 2025 -
Excellent customer service, went above and beyond to search out the part that I needed, provided a fair price. Will be contacting them again should I need their services.
Aug 22, 2025 -
They charged me over $1,000 to fix my car when I got home it was leaking in the same exact places that it was before I took it there, I called and they told me that it was leaking from the air conditioning but if that was the case why didn't they tell me that before they supposedly fixed several lines that were leaking. I had to pay another auto shop to fix my car all along I had a radiator leak and a power steering fluid leak I will say this Holbrook got my ass but they won't get another chance to get me again
Aug 20, 2025 -
Kail help me with my calipers for my 2011 Ford edge great customer service I really appreciate the young man.
Aug 18, 2025 -
I needed a taillight for my 2020 Ford Escape. Unfortunately for me, the car had just arrived in their yard. The vehicle was not yet ready to have parts sold on it. Raj the store manager made it happen for me. He took care of me right away, got my taillight within 20 minutes and I got it at a great price. Everyone else was $60-$90 more!! Raj was honest, fast, and very understanding of how important it was to have my taillight. He's a great asset to the company. I recommend everyone to go to Highland Park Holbrook and have Raj take care of you!!!!
Aug 08, 2025 -
I was having issues with my car this morning and I stopped by Holbrook Auto parts. They came out and looked at my car and told me what part I needed. Although Holbrook didn’t have the parts, they recommended an Auto Zone. Holbrook Auto Zone is wonderful and helpful.
Jul 24, 2025 -
It’s so bad customer service and scams i called to make orders spindle he said it’s completely knee simply with out axle I said ok he send one with out calibre no bolt and screws and he add $16 fee for delivery he didn’t told my first time about fees I call him he didn’t answer on phone just text me I send pictures for him he said it’s come with out out bolt and screws and where’s your old one for you I told him I don’t have it’s not come with car and he doesn’t answer it’s hard time to find same bolt and screws i never do business with them again be careful I think all fives stars on his from his family or people working with him it’s terrible not good
Jul 19, 2025 -
I highly recommend this location! I had the pleasure of working with Raj who went above and beyond to help me and wasn’t just interested in taking my money. After calling around everywhere for a motor for my truck, he was the only person that actually showed a genuine interest in getting my truck back on the road. He helped me out tremendously, and my part even came with a great extended warranty for a great price. I will never do business anywhere else when it comes to my cars. I’m forever grateful to Raj & will recommend this location to anyone.
Jul 18, 2025 -
Definitely definitely recommend RAJ, if you ever go to this location, you won’t regret it! Raj serves Great customer, especially going above and beyond for all his customers!!! Treat him good!!!! :) Raj made this store a 5 star tbh
Jul 16, 2025 -
Raj general manager, at the 6 Mile and Woodward location is amazing! Our shop was in a pinch with a customer that needed their vehicle back immediately he went above and beyond to be able to accommodate us with facilitating the repair for our customer he is our first call for parts
Jul 10, 2025 -
Man appreciate the staff here from the lady at the counter with Sam to the mechanic who took care of me, sorry don't know names besides Sam who said come and we will schedule you and next thing i know, the job is done and did not even have to wait til Monday, putting this review up as soon as i have sit down and appreciate you all and thank you and "GOD" bless you all at; HOLBROOK AUTO PARTS in highland park!
Jun 07, 2025 -
Purchased a battery with a 7 day return policy tried to return it on day 6 and they won’t honor the return because of scratches on the posts. Battery still at 100% this is BS! scratches happen when you attach to the car. Both staff were rude and not helpful!
Jun 07, 2025 -
I'm writing a review of one of the Highland Park location's employees, Raj Singh. I tell you, if there is one person in the world you want to assist you in any kind of transaction, it is Raj. He brings the 100% customer satisfaction levels that we people over 50 yrs old would have seen, "back in the day". I would work with Raj any day of the week and if I were an employer, I would hire Raj as a true asset to my company. Raj is smart, kind, thorough, an absolute pleasure to work with. Raj handled my transaction at such a high level of ethics and professionalism not seen in any industry for over 20 years. He answered my questions with patience and handled my transaction with efficiency and accuracy. I truly felt that I was a valued customer at Holbrook Auto Parts (Highland Park).
May 21, 2025 -
Bought an engine for my 2013 Dodge Dart from Josh. Got the engine installed in my car and this engine runs awesome!!! Josh was super helpful and professional. Their pricing was very competitive compared to others. He worked with me on the core being I had drove 2 hours to come get this engine. Very pleased with my purchase and overall experience. Thank you Holbrook Auto Parts. Highly recommend!
May 19, 2025 -
3 hour drive for a thousand dollars in parts and the main reason I drove that far was for a color match graded A bumper far from it more like C grade scratches and cracked already paid for it. 600 dollar bumper refunded 100 not happy with my purchase at all. Won't be back.
May 03, 2025 -
Started good, but ended up being horrible. I know how my car was going in and what it looked like, yet was lied to me about what had happened to my rim. I only went in for tire and let me just say... I might have your rim on my vehicle. My vehicle is a Toyota Corolla and not sure who tire and rim this is they put on my vehicle. Attached is a pic of mines vs someone else's. This rim might be yours. Where is my Toyota rim at? Not returning at all to Holbrook Tire and Glass Shop.
Feb 03, 2025
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