Friend's Auto Service & Repair Center - Garden City in
Garden City (MI)

Great local repair shop. Took my car for possible oil leak and was provided excellent service. Fair prices and honest information regarding my vehicle. I will return for future needs!

I was advised that my car needed an alternator so I took my car to Friends. They tested everything but couldn't find a problem with the alternator and suggested it my be electrical, which they dont do. Instead of replacing a part that it doesn't appear need, they were honest. Didn't even charge for the diagnostic since they couldn't find anything wrong. Still dont know what's wrong with my ride but I truly appreciate the honesty. That is priceless!

I went in needing brakes and oil change. I left with just an oil change because they told me that my brakes were still good thank God some honest workers five out of five I would recommend

I love this place. They have been taking care of my car for about a year now. They ALWAYS explain things so one can understand why they are doing what to your car. Their service is quick and efficient. I cant thank them enough for taking care of my little red wagon so well.

It seems everyone from time to time has a "friend" they can call when having car issues. Sometimes they can fix it and other times they can't. One of the biggest fears most people, including myself have when dealing with anyone outside their inner circle of friends is whether or not they will be treated both fairly and honestly. I recently lost my mechanic who's done work for me over the past 20 years. When my vehicle clearly need some attention I was honestly unsure where to go. After spending a few nights having ice cream with my daughter at Dairy Queen and seeing the "Friends Auto Service" sign across the street I decided to stop in and have a chat with the owner - Mr. Hass. From the moment I arrived I felt welcomed. After talking to Mr. Hass about my vehicle issues he offered to have me drop off the car and they would look it over. Once my car was dropped off they called me within a short time and gave me the info regarding what was causing the issue and a repair solution. He gave me the cost for parts and labor and I found it both fair and reasonable along with the repair would be done that same day. I picked up my car when it was complete and found that it was indeed fixed - perfectly. I've truly found some new "Friends" when it comes to an honest auto repair facility. 100% referred. UPDATE - JAN 2026 Another visit with my second car and once again the service was outstanding. When Mr. Haass greets me a hello and makes me feel like a valued client, no matter what the service call is about says so much about the integrity of the business, both fair and honest. 100% referred

Possibly the best, the fastest, and the friendliest mechanics shop I've ever been to, good quality work ,fair prices, and a trust worthy staff,, no other place can touch my cars.

Took a car there that we were thinking on buying. Car seemed great on test drive. Friend's found a lot wrong with the car. It would be several thousand to fix. Totally worth the $60 investment. Friendly, prompt service. Made us feel like Friends. Oh, and we did not buy the car.

I absolutely cannot recommend this place enough. I have gone here on several occasions and feel better walking away from the experience every time. The owner of the shop is very genuine and helpful, treating his customers like actual people. I have dealt with other mechanic shops in the area, and many have lacked the qualities of strong communication and conscientiousness that would put customers at ease. If you're not the biggest "car person" in the world and you need a reliable and trustworthy shop that will work with you and not take advantage of an already expensive service, this place is a dream come true.

Came here with my man to see about getting his car fixed and let me just say CUSTOMER SERVICE WAS TOP TIER. I’ve came here before for my car and got the same experience. They are always willing to help and very friendly THEY KEEP IT REAL. no covering up anything, that’s why i will always refer people to them.

Haas and his crew are amazing! I’ve been going here for 4 years for my auto repair. I wouldn’t go anywhere else. Top customer service, friendly, professional and work hard to get you back on the road safely.

Fantastic experience! They got my car in the same day I called and fixed my issue! Very affordable, friendly, & explained everything they were doing with my car. Will be back in the future!

Highly recommend Friends Auto! I’ve been here a couple of times and every experience has been excellent. Having car trouble is one of the most stressful things, and the only thing that makes it easier is knowing you have a mechanic you can truly trust. Alex went above and beyond to help me with my car, he took the time to explain everything clearly and gave me honest opinions. The staff really cares about doing things the right way and treating customers with respect. I’ll definitely be coming back and recommending Friends Auto to anyone who needs auto service.

I went to Friends Auto service on a reccomendation by a family member, and I was not dissapointed. Their customer service was top notch. They were freindly, polite, and efficient. They got my car fixed within the time frame they gave me, even though they were very busy. They seem to be very honest and the price was reasonable. I would not hesitate to return, if needed!

Terrible experience, worst customer service and a complete waste of time. Today before coming in, I called this shop and asked if they could fix a tire with a simple plug in. The guy said yes, $15. I told him I'm coming now, five minutes away, he said okay. That's it. When I arrived, I let him know I was here, but he just kept working on his computer and ignored me for a few minutes. I asked if there was anyone available to fix the tire, he said it wouldn’t be before half an hour. I asked why he didn’t tell me that on the phone, and he said, 'Did you ask?' No apology, no explanation, just attitude. I want to point out: before I called this shop, I called another tire shop, and without me even asking, the guy there told me up front, 'the tire tech can’t help you for at least an hour.' That’s how a professional business is supposed to treat customers—by being honest so you don’t waste your time. Plugging a tire is a simple, quick job. If there’s going to be a wait, just say so on the phone and let the customer decide. Instead, these guys wasted my time and acted like they didn’t care at all. When I told him I was shocked by his attitude, he just told me, 'Have a good day,' basically dismissing me. I said I'd leave a review about this experience, and he replied, 'A bad review from you is a compliment.' Zero professionalism, zero respect for customers. I do not recommend this place to anyone.

Friends is fast,reliable and dependable. You can drop your car off after hrs with secure key drop off. Break work done in one day! Also have great communication!

Ive been going to Friends Auto for a little over seven years. I have always gotten phenomenal service thats both reliable and fast. Never had my car there for over a day, almost always done in the same day. Ive recommended this place to everyone I know because they are just that good and reliable.

Been going to Friends for several years and through many different cars and they are always honest and reasonable. I moved 20 minutes away and still bring my cars here. Can only say good about them!

Friend's Auto Service & Repair Center in Garden City, MI is AWESOME!! The man at the front counter could not be any nicer, polite, honest, and respectful. I took my niece's car there for repairs for the first time, and I believe it is the nicest Auto Service I have ever visited. They fixed everything on my niece's car the day I took it in, and the price was lower than I expected. I waited for my niece's car to get done, and anyone who walked into the Office while I was waiting was treated just as kindly as I was. Thank you to the man at the front counter for your kindness and honesty. I would recommend Friend's Auto to anyone who is having car trouble!!

I have been their customer for 15 years and there is a good reason for that. The repairs have always been done well and quickly, the prices have been fair and I have always been treated with a friendly and patient manner. I have never had a reason to complain about their work. It would be nice if there were more places like this. Good job guys!!!

Quick and Straightforward. I'm from Texas so we ride horses of course I know nothing of cars. But they broke it down for me in words I could understand and the inspection was great on my first car. Will definitely be coming back 10/10 will keep my business for as long as I'm in Michigan!! Great service and Fast!

First time taking my sister's car in to have her brakes checked out. I emailed them First and Haas responded very quickly with an estimate and stuck to that amount when I brought the car in for new brakes. Very professional and friendly service. I will recommend them to friends and family.

I called to see if they could fit me in a last minute pre-purchase inspection and fully expected to wait a few hours since I didn't have an appointment - no problem in doing so. Hass and the team had me in and out within an hour including a test drive and finding a couple minor oil leaks I'm confident to fix myself. Even the interactions with other customers were notable as you could see they've earned the locals' trust. Personable, professional, and very fairly priced - if I lived in the area, they'd definitely have my business again.

I love this place! I always feel comfortable here I feel like they would never rip me off. They’ve always worked with me and my schedule. Upfront and honest and gets the job done quickly and well. Great place to take your car in for numerous jobs.

Had a great experience here. My power steering went out this morning and my normal service place couldn't get me in until Wednesday. I called Friend's and they were able to get my car in immediately. They diagnosed the issue and had my car back to me within a couple of hours completely free of charge. I didn't get his name, but the guy at the front desk was extremely helpful. Highly recommend this place!

OMG! Unbelievable service and quality work! It is rare to find a service where you are treated personally and professionally and at a reasonable price. As I was getting work done on my car, I watched each person that came in treated with respect, issues quickly reviewed and resolved. Also, with the repairs, one of the issues was treated and repaired instead of replacing the whole part, which was a definite cost saving, especially when you are working with a tight budget. I would definitely recommend Friend's for your auto repairs!

Auto one dropped my vehicle off here after identifying that my caliper was loose and missing a bolt. They fixed it free of charge and found other issues that needed attention.

I have been going to Friends Auto since 2009, and I can honestly say I have never been disappointed....EVER. PERIOD. I remember the day when I first came. I was driving a 1999 Chevy Malibu. They kept that car running for me like no one else could. Ned (retired) and John are the best there is. They have always given me low price quotes, and if the job still required a hefty price, they would do what they could to bring the price down a little. I have referred others to this place because that's how confident I am in their services. In addition, their customer service is superior! They have always treated me and my children with the utmost respect. It is a warm atmospheric type auto repair shop, and not too long ago, they set up a coffee and cold water station for their guests. I highly recommend Friends Auto for all of your auto needs.