Pacific Motors JunkYard in Detroit (MI)
| Address: | 7171 E McNichols Rd, Hamtramck, MI 48212 |
| Phone: | +1 313-365-5555 |
| Services: | Used auto parts store |
| Methods of Payment: |
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| Rating: | |
| ZIP Code: | 48212 |
| Open Hours: | 9:00 AM - 5:30:00 PM |
Credit cards
Cash only
Description
Pacific Motors is a spare parts supplier for Luxury, Exotic, and High Performance vehicles. When even the dealership is backordered - we can help. Drivers and shops alike come to us for great deals on hard to find parts. Each item is backed by our return or replacement warranty. Specializing in Ferrari, Lamborghini, Porsche, Maserati, Bentley, Mclaren, Mercedes, BMW, and American Muscle. Call, email, text, or Whatsapp. We can answer your questions.
for Your Vehicle!
Working time & Location
| Friday | 9:00 AM - 5:30:00 PM | |
| Monday | 9:00 AM - 5:30:00 PM | |
| Sunday | Closed | |
| Tuesday | 9:00 AM - 5:30:00 PM | |
| Saturday | Closed | |
| Thursday | 9:00 AM - 5:30:00 PM | |
| Wednesday | Closed |
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Zip Codes
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What clients say about Pacific Motors in Detroit (MI)
Beyond grateful for the help and experience I had with Pacific Motors! Bought a set of gen two viper seats to install into my Dodge neon and went and picked them up, service was A+ and was out the door with the mint seats in no time.
I recently contacted Pacific Motors to inquire about a car part. The first time I called, I spoke to a gentleman who was incredibly knowledgeable. He provided detailed information about the make and model, what parts were available, and even which parts had already been sold. I was impressed and decided to double-check my numbers before calling back. The next morning, I called again, but this time I spoke with someone named Bella. The experience was completely different. Bella was unhelpful, dismissive, and came across as rude. When I asked if the previous person I spoke with was available, she refused to transfer me or provide further assistance. Instead, she repeatedly cut me off with "Is there anything else I can help you with?" without actually helping. When I asked specific questions about the engine part, she provided vague and unhelpful responses like, "Whatever you talked about is what you're getting" or "Whatever you paid for is what you'll get." This made it clear she had no knowledge about the car or its parts. Worse, she never offered to transfer me to someone more qualified. If Bella doesn't have expertise in car parts—which was evident—why is she the one answering calls? A simple, polite acknowledgment of her limitations and a transfer to someone who could assist would have been much better than the curt, unprofessional responses I received. Overall, my experience with Pacific Motors started off great, but the poor customer service from Bella left me extremely disappointed. If you're going to run a business like this, ensure that your staff are knowledgeable or, at the very least, know how to connect customers to someone who is.
I was surprised to receive my item in just 3 days, quicker than expected. it was dirty since it came from a scrap yard, but it cleaned up just fine. I have used them before for things and I appreciate that they have some things that can be out of the ordinary as well.