Packard Auto Repair & Service Center in
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Address:6270 Whitmore Lake Rd, Whitmore Lake, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Recycling center
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Zip Code:48189
Working Time and Location
What clients say about Packard Auto Repair & Service Center in Ann Arbor (MI)
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Easy in easy out, fast pay and friendly workers. The yard is clean and I didn't get any flats, and despite my particular time of dropoff having me navigate around some dozers and trucks it wasn't a hassle. Recommended
Feb 12, 2025 -
I bring a lot of brass here like solid bronze and brass. At least 150-300lbs every other week. They actually have treated me very fair and I have always been happy leaving there until today.... the guy that runs the yard, Derek is not for the customers! He hired so gumpy clown to run the scale when Travis isn't. Anyway the guy is lazy n does bad business. If he has to do a min more of work then he won't do it even after he agreed to take my brass 5mins b4 closing. It takes 2 secs. Derek for you to allow that man to decline my metal after he already agreed to take it is wrong. You don't just throw a customer away cuz u hired a lazy man child. When I came in there was 5mins left. If you can't get with being a manager by now then step down n let matt Charles or Travis take over. I hope it felt good watching me beg... I always come right b4 closing and it's never been a issue until hired a kid. How do I reach Derek's boss? Please
Feb 10, 2025 -
Every time I have gone here , it has always been very good experience , no hassles , no wait , not overcrowded and fast to to pay . What else could be needed ? I am bringing more to you soon
Dec 26, 2024 -
Called to get prices on scrap and they were all talking not paying attention to my only one question and hang up the phone, terrible customer service that’s not how you should treat customers Learn customer service before getting into business Sh!7 people
Mar 14, 2024 -
Staff were friendly and helpful! Thank you Charles great guy. Checks everything by wright for the best prices.
Apr 01, 2023 -
Highly recommended! Great customer service, Greg, Matt, and Carlos they all do an amazing job.
Dec 28, 2021 -
The guys here are really nice and helpful. Prices are fair and the yard is pretty clean. 10+ times through and no flats.
Jul 10, 2021 -
Very professional, fast, and friendly! Talked with Mitch over the phone and Tony towed my vehicle. They were both excellent and helpful!
Jun 26, 2020 -
Joke of a scrap yard they didn't tell that I had to pay tow truck to take my car there driver made 137 and I I made 20 for a car that. Ran and drove
Jun 08, 2020 -
Worst junk yard ever drove all the way to Whitmore lake to find out their phones are connected to the one in Howell Didn't have time to get the part before 5 o'clock and lost my job over it because I needed a part to get my car running
Jun 26, 2019 -
BUYER BEWARE I bought an engine with a 30 day warranty/return. My car ended up not needing it. When I went to return it, the guy told me it had been 31 days and there was nothing he could do. I counted 30 days, he counted 31. When actually it had only been 26 days since they had taken it out. I guess the warranty/return starts when you pay a deposit not when they make the part available. This was always my go to place, but not any more. I will NEVER spend another dime here.
Apr 29, 2019 -
They have just about any part you might need at fair prices the guys at the recycling are friendly and knowledgeable probably the best place to go the yard is very clean not full of sharp objects to drive over
Mar 09, 2019 -
Most helpful... Directed to another competitors cash register.... Integrity shows
Oct 25, 2018 -
Best around I drive 30 miles each way so I dont have to put up with the people in dexter ......
Sep 04, 2018 -
They have a bit of a complicated process. We dropped off wire and ballasts in one area. Then had to drive on a scale. After the green light, we had to drive to the back & unload the metal. Then back on scale for a final weight, and park. Final step was back to office for payment.
Aug 03, 2018 -
This has been a cold winter my car battery died I had a job interview I called several places for a battery new and used I couldn’t locate one I called this place the gentleman that answered the phone was very pleasant when I arrived they were the most hospitable people I’ve ever met they were actually a life saver I truly appreciated their help now while I don’t have much knowledge of cars this place had a humongous compound I think this place would have what ever your looking. Ooh ladies the gentleman that changed my battery was o’ so handsome ☺️
Jan 03, 2018 -
I was pleasantly surprised by the promptness of their service- to get a car and take it to their yard. Very easy process. I would have liked a few more bucks for my truck, but I was not shopping scrap price. If nothing else goes awry, I will leave the post as is.
Nov 20, 2017 -
Called in the morning looking for hard to find parts. They did a search and called back within a few minutes. Then took photos so I would know they were right. Very fair price. Thanks
Jul 05, 2017 -
The guys who recycles car is a liar and a cheat. They discussed one price over the phone, then when they picked up, it was $100 less than what was discussed. Lying dirty people.
Mar 21, 2017
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