They towed my vehicle from a no parking zone. Which my car was only parked there for a short period of time. My boyfriend had to drop me and our son off to get to his appointment at Mott’s cuz there was no parking in the parking garages and there was so much construction going on. Being there was other cars parked in the area he parked there too. Anyways my all wheel drive got towed in a way it should not and now my car isn’t driveable and is waiting to get fixed. ($1700) Tried to call brewers and they won’t talk. I sent the pics of the damage to them and no response.
Called because I needed my spare tire put on I asked Jesse if the spare had air in it he said yes. I’m standing looking at it it looks flat and he assures me there’s air in it. It wasn’t I had to pay three dollars for air on top of the $80 spare tire replacement. They can do much better. Would not recommend.
Two gentlemen just helped me get to a shop. Quick service, super efficient and nice tradesmen, and they were kind enough to give me some grace on the bill after I think I sent them to the wrong address at first. If I'm in the area again and need a tow, I'm calling Brewer's before anyone else. Hell, if they were too booked I'd probably rather wait for Brewer's to free up before I called anywhere else.
My wife and I were returning from a trip when something in the road sliced one of our tires. Being a Corvette, the run-flats are useless when slashed—and of course, Corvettes don’t come with spare tires. Since we were from out of town and unsure of who might show up to help or what kind of service we’d get, I had no choice but to Google "roadside assistance."
A call was made, and a tow truck arrived at our location within about 20 minutes. Thankfully, God was looking out for us because the gentleman who showed up—in a clean, well-presented tow truck—was absolutely the right person for the job. He took great pride in safely mobilizing the car for transport and drove my wife and me to a Discount Tire, where the tire was replaced and we were back on the road within a couple of hours.
Billing was simple—an invoice was sent to my phone, which made paying a breeze. You won’t find anyone more professional or capable than Brewer's Towing.
Huge thanks to the amazing girl from the towing company who gave us a ride after our accident. She was so kind, helpful, and friendly—it really made a tough moment easier. Her warm attitude and support meant a lot. She’s truly the best!
My experience with the company was fantastic. A prompt phone answer, empathy and knowledge were much appreciated from the girl who answered the phone. Jesse who came to the car was fast and kind. He helped me feel less stressed and took great care of my vehicle. I would recommend this company to anyone in the Ann Arbor area.
I had parked in a lot for 5 minutes to pick up food while working as a DoorDasher (so I can afford college/food), and I when I came back my car was gone (apparently they had a truck hiding). When I went to pick my car up, they even tried charging me a “storage fee,” even though I beat the truck to the lot. This is on top of the exorbitant amount of money they charged in the first place. This company is predatory, preying on broke college students. Nothing else to say, these guys are scummy.
When I was moving into my apartment I parked in the spot I had rented and ran inside for one minute to get my parking pass, when I came back outside they were taking my car away and would not listen to me when I was explaining there was no way for me to have had a pass yet because I just got there but it was indeed my spot. Nice ticket for my move in day. About a month later I got back to my spot and there was someone in it- when I called to get them towed I was given a lot of attitude and told it would take 2 hours to get there. The owner of the car got outside after a hour and told me they were parked there all day and were able to leave before the truck got there. I find it crazy that I as someone who rent that spot for myself will get towed in one minute but the person parked illegally in my spot gets off on nothing. Note that I was stuck outside to wait during that hour (evening and winter time) because I can not park in any spot that’s not my own
I called a different towing company who never called me back. I called here and they immediately answered the phone, and had someone there within a half hour even though I was 6 miles away. They also took my car where I asked them to, even though it was an extra few miles out of their way. I will always recommend them.
Cheaper than others, dispatch was very understanding when I wanted to call for other rates and then response was quick once I ordered the truck. The driver was courteous and efficient.
Excellent service, faster than AAA. Luke did a fantastic job with my ‘87 240 Volvo and completely understood why I was a bit anxious because he had learned to drive on a Volvo as well .
Thank you Luke for the attention to detail! Professional and friendly service from dispatch (Thanks Judy!) to the tow.
Luke knew where K&N was and let me know that it arrived safely.
Outstanding.
Very professional and courteous! Luke our tow truck driver was wonderful! I would highly recommend Brewer’s Towing and Luke to anyone in need of a towing service. Thank you!
just had my car dropped off and to where i needed it. The lady that picked up the phone was very helpful in setting this up. they had the a very fair price and when it came time to pay it was what they quoted. no extra charges at the time of payment like other places ive used. i would use them again if i needed another tow
Quick and responsive! The girl who answers the phone was very nice and helpful. Pat did a great job getting my big rig unstuck on a construction site I would definitely call if I needed them again. Thank you so much Brewers!
This is my go-to towing service. Luke was incredible! My front axel gave out in an intersection and he was there within 30 minutes and got my car hooked up in no time. So grateful for this company and their response time.
My car repeatedly wouldn’t start and the battery was fine so I called Brewer’s for a tow. They came within 30 minutes. But the best part of my experience today was that I didn’t need a tow! Michael recognized I had a starter issue… and tricked the ignition into starting by repeatedly turning the ignition. I then drove the car to the mechanic, with no call or tow fee. Thanks for the honest and generous assist, Brewer’s!
I called for service for this company my truck died in the worst possible spot on Carpenter Road and Ellsworth the dispatch lady was professional kind and patient with me she told me the driver would be out there in 15 minutes and he was.
This tow truck driver was probably the best tow truck driver I've ever had to deal with I was stressed out it was hot and his professionalism was amazing his calm cool Collective made the situation so much better. He was cheerful just made this situation a lot easier to deal.
It was truck 68 and Driver LR.
This man is a shining example of what customer service should be and you should be proud to have him as an employee.
One of the few roadside assistance tow companies that would change a flat tire in the cold snowy weather. I appreciate the help and getting me back on the road for a busy work weekend. I will keep your number handy for the future. Both I and my clients appreciate you! Thank you!
Mike helped get my teenage kids out off a ditch after they slid off an icy road. He got there very quick and was so helpful and understanding. Very happy with the service he provided.
Kyle and the entire staff are the best around! As a local repair shop owner this is the company that I personally use for my business. Great service and the most reasonable priced towing company in this entire area. Call them, you will not regret it!
In fact if your cars broke and you need a tow to a good repair shop, tell them to send it to Auto Revise on Washtenaw Ave!
Thank you to everyone here for always taking care of me and my customers!!!!
They pulled a bait and switch on me. I called ahead for pricing and was told $60 for hookup, $5 per mile towed. Next morning the driver shows up and charges me $75 just for the hookup. The driver was great and my car was taken care of, but there isn't anything shadier than a company pulling a bait and switch on a person who is already in a rough spot with a broken down car.
My car broke down on the interstate during rush hour, something that had never happened to me before and a possibility I'd always dreaded. In under thirty minutes, my car was hooked up and on its way to the mechanic. The guy who helped me was kind, professional, and the price was very fair. I hope I won't have to call them again, but if my car acts up this is the first place I'll turn.
I used them when my car died while I was at work in Ann Arbor and they were great. Picked it up and got it to the mechanic.
I called them this morning because I locked my keys and purse in the car while at home in Ypsilanti. They took my information, told me it would be about 1 5 hours.
The dispatcher never put my order in! I called back for an ETA and they had no request put in for my address. I guess they won't come to Ypsilanti so don't bother calling them if you're not in Ann Arbor.
I recently got into a car accident that not only required a police report, but roadside clearing and towing. Both my passenger side air bags were deployed when the accident occurred making my car un-driveable. Kyle was the one who arrived on scene and he was amazing. He was very friendly, calm and nice. He took his time to explain the state of my car, what my options were, and gave me time to think before making a decision. Never did I feel like I was being rushed or forced into getting my car towed.
He could tell I was flustered and shaken up after the accident so he made sure I was okay multiple times. Once I told him I would like my car towed, he made sure I was aware of every thing he was going to do, when he was going to do it, and what to expect once he was ready to tow my car. He did such an amazing job and I felt extremely safe with him and knew my car was safe with him.
He even helped me understand the next steps I would probably have to take from here on out.
10/10 I would recommend him. He represented himself and his company extremely well.
Thank you Kyle
After taking over an hour and a half to arrive the driver took the longest route possible and charged me $70 more than what I was quoted. I could have saved myself a lot of time and money if they would have been honest upfront so I could call someone else. I do not recommend.
Jimmy was excellent this morning. Very calm and professional. Our car ended up just needing a jump, but he took extra time to make sure everything was set for us to drive it to the dealership for further testing.
Michael was my driver on a cold snowy Saturday. Very polite helped get me to a safe place, to your shop. Very appreciative of him and Brewer's Tow service. He is a really good person and employee. Keep up the good work. THANK YOU!!
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