What clients say about Gardner Towing LLC in Covert (MI)
We were visiting South Haven for the weekend and woke up Sunday morning to a completely dead battery — probably from leaving the interior lights on the night before. Searched for roadside assistance in South Haven and found Gardner Towing. They picked up right away and had a truck to us downtown in about 25 minutes. The driver jump-started the car and tested the battery on-site. He told us the battery was still in good shape and we had nothing to worry about for the drive home — which turned out to be true. For roadside assistance and towing in South Haven, Gardner Towing is the local answer. They're based in Covert, just 10 miles south, and they cover the South Haven area all the time. Fast, friendly, and didn't try to upsell us on anything we didn't need. Perfect experience.
We got our truck stuck in the soft sand near the Covert Township Park beach access on a Saturday afternoon in July. We tried digging it out for about 45 minutes before giving up and calling Gardner Towing. They responded in about 20 minutes — which was impressive given that it was a summer weekend. The driver set up a proper recovery, used a controlled winch pull at the right angle, and had us out in minutes with zero damage to the truck. Gardner Towing clearly knows beach and sand recovery in this area. Based in Covert Township on 34th Avenue, they serve the lakeshore communities around South Haven and Covert all summer long. We were so relieved. If you get stuck near the Lake Michigan shoreline in Van Buren County, these are the people to call immediately.
I broke down on I-196 heading toward South Haven and pulled off near the Covert exit. I didn't know the area at all and was a little stressed about being on an unfamiliar highway. Called Gardner Towing and they were at my location in under 30 minutes. The driver knew exactly where I was without any confusion — clearly knows this stretch of I-196 very well. He got me hooked up safely, suggested a local shop in South Haven, and followed up to make sure I got there okay. For towing service in Covert or anywhere between Covert and South Haven on I-196, Gardner Towing is the one to call. Based on 34th Avenue right in Covert Township, they respond fast and actually know the roads. Couldn't have asked for better service in a stressful situation.
Gardner was fast and efficient. They will tow Tesla's, which is hard to find. Tom was great, had the car up in minutes, and even knew to ask for it in tow mode, which was helpful because my stress level was high and my thinking not in the moment. Thanks much!
Gardner Towing provided outstanding service when my grandma had a flat tire in Covert, Michigan. She was stranded on the side of the road, and we were worried about how long it would take for help to arrive. Thankfully, Gardner Towing responded incredibly fast, which gave us peace of mind knowing she was in good hands.
Unfortunately, the tire couldn’t be changed on the spot, but instead of leaving her stuck, they quickly arranged to tow her vehicle to South Haven. The driver was professional, kind, and understanding, making sure she was comfortable and safe throughout the entire process. Their efficiency and reliability turned what could have been a stressful situation into a smooth experience.
It’s not just about towing a car—it’s about the customer service and care they provide along the way. They treated my grandma with respect and made sure she wasn’t left alone on the side of the road for long. It’s rare to find businesses that genuinely care about their customers, and Gardner Towing is definitely one of them.
I highly recommend them to anyone in the area who needs towing or roadside assistance. Their quick response time, professionalism, and dedication to helping others make them stand out. Thank you, Gardner Towing, for going above and beyond when we needed it most!
