Came in to grab some oil and talk to them about an issue with my car. Felipe was outside standing with a bunch of employees. He jumped in front of the gentleman that was helping me and started to act rude and obnoxious. Not sure why he even did that as the other gentleman was helpful. Felipe started armchair quarterbacking and telling me his uneducated opinion on my cars issue. He told me they had no time to help and were very busy even though they had only one customer the entire time I was in the store. I left spending nothing and having a terrible opinion of the store where I generally have received decent customer service by the associates, albeit sometimes. I believe Felipe is on some kind of power trip and is grossly compensating for his lack of knowledge. There is one gentleman here that is outstanding and I will update this review once I determine what his name is. For now, AutoZone needs to ditch Felipe and his unhelpful, egoistical, arrogant attitude. I will buy my parts elsewhere until that time.
Felipa is the best! Or was it Phillipe? Phillip? Fillup? I'm not quite sure but dang that guy gives some great service with a smile! He must have had some great training to be as good as he is!
These guys are always really nice to me. Always order me the parts. That I need always humble and friendly to talk to I consider them friends.
So if there's anything you may need and autozone can get it or carry it. Everyone that works at this specific location will go above and beyond to make sure you're satisfied and get you what you need. All of them are very good.
at making sure when you walk in there. To ask you if you need any help and are willing to stop what they're doing. If you have questions and you can't find something that they carry out on the floor for sale. I appreciate each and every one of you and I always like coming in There.and talking with you guys. God bless.
Was very happy with the service. The sales manager Tyler jumped in when a worker was no help and kept looking up the wrong part and kept laughing about it. I’ll be sure to stop in again next time I’m in the area
I wanted to get on here and leave a review because without the store manager we would’ve never been able to get going back home, and our alternator took a crap, and we bought one didn’t have the tools to fix it and we were stuck in the parking lot for about 2 hours, then the store manager came out and helped us out and got the alternator changed.
Ordered a part was told would be in at 9 am. Drove a half hour. got there at 9:35. Was told the truck doesn't even come that early. Employees seem to not care one bit about their jobs. Very unenthusiastic apology for 1 of their employees mistakes. Go to auto value or napa instead
The sales manager Corey Black was very unhelpful. Had an attitude when asked to check the battery. Then once we realized we needed one he said he wouldn’t help change it because it was sprinkling. This was me and my niece traveling from Canada so we were pretty desperate to find a place.
The other sales manager Alexander was very helpful once he realized the other worker wasn’t willing
What happened to real men helping women?
I was in the store today about 3:15 pm and a nice guy named Ethan helped me locate what I needed and he was very knowledgeable. I will refer my friends.
While out of town, stopped to have the air in my tires checked because the low tire light came on. They had no problem checking the pressure in the pouring rain. Great Customer Service! Thank you
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