Tow truck drivers are lazy and worthless couldn't put my key in a lockbox keeped them on front seat of my car I'm lucky crime is low in this area or my car would have been stolen and I would have to sue
We have used Kent (Lakeside Towing) multiple times for multiple reasons from towing to repairs. He is very knowledgeable and has been very helpful. Thank You for being there for us when needed.
Fast responsive service. Always friendly with me. I've used them several times. They've been flawless. I would recommend them to everyone. I've used them for lock out service and jump starts. Knowledgable.
I was about to roll down a hill if I took my foot off the break my shifter cable went out on me. He came within ten mins to come tow my car. They fixed it within a day and got it back to me. I was very impressed with their service.
Car died called Ken and he was there in 10 minutes equipment was awesome. He made the tow look easy. Would definitely recommend him and use him again. Hopefully there will be no need
Wow! Everyone was Soo Kind Thoughtful Helpful I sure Called the Right Place my friend recommended them He was Right!! Thanks for blessing me~ Very knowlegable Professional Courteous
Ken is a prompt, courteous, knowledgeable, old school kinda guy. He worked with me when I wrecked my car, helped me with the insurance company, very friendly, easy to talk to. 10/10 would DEFINITELY recommend.
If you need towing or flatbed service around Grand Haven, Spring Lake, Ferrysburg, Holland The Team at Lakeside Towing is wonderful to work with! Clean trucks and professional staff Highly Recommend!
My stepdad started my mom's car this morning and then locked the doors.. We called them and he got here fast! He was so friendly and talked and joked around as he unlocked our car.. He made the whole situation alot better!! Thank you again!
Wrote down my credit card details on a piece of paper than wanted to argue with me about it being insecure. Said it's the same as putting it on a website which it's not. That's encrypted. Had to cancel my card just to feel safe in 2024. Get with the times!
Have used their services multiple times, including impound. Haven't had any issues with them myself, and the fees seem reasonable compared to other places. There's an extra charge for vehicles with no keys, but that's to be expected.
Great, friendly, speedy service! I was stranded in an intersection. He arrived Meer minutes after I called and had the "hunk of junk" loaded within seconds. Thank you so much!
Was NOT impressed with this place at all. My kids and I were in a serious car accident and taken to the hospital and the sheriff choose this towing place. $450.00 for them to pick up the truck from the accident. Which is ridiculous. Then was charged $50 per day until we could get the title. No compassion from the guy with the long hair. Was very rude and unprofessional. Choose to give your money to some other place.
Terrible and unprofessional. Used this service as recommended by my insurance for an emergency. The gentleman helping told me "to make sure my car is cleaned next time". Not only is this rude but, also embarrassing.
Less than friendly. Don't ask too many questions. Impound and towing companies are not a place to be if you can help it! Usually they just want to keep your vehicle .not here they are serious about picking it up. Probably because their lot is small. They told me they would sue me for the tow?? Never heard that before. The office and shop was clean for an auto shop. I was impressed.
I locked the keys in my truck, called them and they showed up within 15 minutes. Very nice and personable. I recommend using their services,😃they are honest and down to earth, (unlike so many other places these days🙄)
Did not give Lakeside permission to tow my car and charge me triple (over $300.00). After car slid in the ditch due to the slippery, snowy road, late at night, the vehicle’s roadside assistance company (NOT Lakeside Towing)
was called to tow the car (for a $112.00 charge), but the arrival time would not be for another 2 hours. Due to being late at night, not feeling safe, and frigid temps, towing rescheduled for early morning hours only to return and find the car GONE. Lakeside Towing took it upon themselves to tow it and charge $300.00.
Why is it always Lakeside Towing that always happen to be the first to arrive even when you don’t call them? Has happened with other company vehicles .... Not complaining about your work which is good... only when it wasn’t necessary
I got towed from interstate 96 to Lakeshore towing after having a brake issue. Quick response time. Vehicle was on the hoist and they re-inserted A bolt in my brake caliper within 10 minutes. Prompt, courteous and fast service. Highly recommended!
OMG these guys are my hero’s! We lost a trailer tire while towing our boat, on the highway, on a holiday weekend. They came to our rescue within 10 minutes of the phone call. They ever so smoothly loaded our boat on their flatbed and towed it to their yard. They sourced a replacement tire and quickly changed it for us. Totally over and above any service experience I have ever had. Truly life savers! Thank You so very much!
They are overpriced and rude. When I called to ask a question the man on the phone was rude and then told me a lie but at the time i believed it until later found out it was a lie by asking a police officer about the law. Do not recommend them.
Karen and Kent make a great team. They have always done a great job operating the hometown towing business. Personal experience has always been positive. Lakeside operates with new equipment and keeps a well maintained facility. Keep up the excellent job.
Long story short, the rear bumper and wiring of my truck was burning while coming back from camping. Since I was going to have a claim I had to first pay out of pocket for the tow on my truck. Fine and dandy. Contacted my insurance and they set up towing for my trailer. Then I googled towing near me. Lakeside was second on the list. A non POS tow truck as the first picture sold me. Luckily the Insurance called Lakeside also. I thought great same place which will make it easier. Insurance covered the tow for my 5th wheel back home about 22 miles 100%. I had to pay out of pocket for my truck. It was cheaper to pay $$CASH$$. Luckily I had the cash on me. People please be understanding that it takes your roadside assistance a while to get a tow company on the road headed in your direction. Be patient as your roadside assistance is a person directing things from a desk (and probably not in the same zipcode as you!) understand it takes a little time. As well as these businesses have their own daily schedule. But from the moment someone from Lakeside called me it was less than 30 minutes before they were there and in less than 45 from that call both my truck and camper were loaded up. And we were headed home. Both drivers were nice. Also if you use lakeside save the owner a credit/debit card charge and pay cash if you can. Those charges eat into their profits to support their families. :)
Overall great service. Would definitely recommend.
I call for a lock out and they and had me back in my car in literally 10min. He was super friendly and helpful. I would recommend them to anyone and everyone. Thanks again Lakeside
***NOT RECOMMENDED*** Charged me $300.00 for a tow 3.1 miles from culvers to their yard which took a whole 8 minutes to drive!! Highly overpriced and unfair!! Unreasonable and arrogant!! Do not use this service!!
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