Loay was hands down the best Town truck drive I have had an experience with ! We are beyond satisfied! His communication was top notch as well as his customer service! He went above and beyond to make a hectic situation the best it could be given the circumstances! I would highly recommend him and your company if your staff is half the professional Loay has been to me and my family today! Than you Loay we appreciate you!
Great towing company. Was on point on getting to where I broke down at. Fast and persistent on getting my vintage truck on the truck bed safely and secured tied down quickly. Very helpful and friendly to help me get home and safe with my truck in my driveway. Thank you
This was my second experience with Eli’s towing in the same week(bad car luck) but both trips were absolutely great my first tow was with Haroon. And today I had Ali. Both were professional and quick. Will definitely use again and recommend to friends and family.
Joe did my towing for a AAA call. Was super communicative, took a picture of my unattended car to make sure that it was the right car. And then he also took a picture to let me know that he dropped it off at the right place. Super easy to work with, highly recommend. Thank you Joe
Yusuf was an amazing driver, he was courteous, prompt, and extricated my vehicle from the ditch without damaging anything. He showed excellent knowledge of roadside assistance and was clean, professional, and effective. Five stars!
Called AAA for a tow and they sent Haroon from Eli's Towing. He was polite and knowledgeable and took good care getting our car to our mechanic. Thanks! Would def. recommend and would use again.
Loay was fantastic very professional, kind and knew what he was doing. Got my car to shop in a safe manner. Thanks again, what a great person to employ. Very happy overall with everything.
We had a great experience with Haroon today. We needed our car taken to a shop He arrived earlier than expected and we were not home yet, but he was still able to pick it up and take it to our preferred destination, which was great! He was very communicative and trustworthy.
Loay from Eli’s towing was by far the most knowledgeable, professional, and efficient rescue worker I have encountered in 30 years. My car was ditched on my own complex driveway on a major snow day, and Loay was there in 20 minutes. The equipment was state of the art. His expertise was outstanding. He knew the terrain, ice vs snow, and tow dynamics. He walked me up my ⅛ of a mile driveway after wenching my car. I’m a nurse and I had slippery clogs on. Not only could my car not make it up my drive, neither could I!
Super fast response time, and the driver Haroon was incredibly understanding and patient as I had very little information for him to work with. Car was successfully towed and dropped off with care! Would definitely recommend for others who find themselves in a pinch and need a tow!
Haroon was timely, knowledgeable, and compassionate as I was shaken up. I am very thankful to have had help with dropping my car at the body shop. I also had no one to give me a ride home and he drove me the extra bit to my house!
I had a great experience with Loay last Wednesday. He arrived right on time and was very patient, even waiting for me while I was getting ready to go. He allowed me to drive my car onto the flatbed, which made the process much easier and less stressful.
I followed him for about 40 miles, and despite very bad winter weather and road conditions, he drove extremely carefully and professionally the entire way. I felt confident and safe following him the whole time. Loay was respectful, calm, and truly professional. I highly recommend him to anyone in need of a reliable tow truck driver.
The driver, Haroon, was at the house within 10 minutes of being assigned the tow by AAA. He was polite and friendly and got the car loaded on the flatbed quickly. I had the car in neutral so he could pull it to the truck with the winch, but he asked if I could out it in park for him instead of neutral. When he started to pull the car, the front wheels starting rolling and I waved him off and told him I was worried about the transmission if he kept pulling. He said I could put it in neutral if I wanted to steer it while he pulled and that's what we did. This worked well. Nice guy.
I had Joe for a driver and let me tell you this man has this skills to pay the bills for sure. He picked up my 6200lbs dead bobcat from behind 10-15ft of concrete chunks about 30 or so feet into a backyard. He then snuck the truck up my super tight driveway to drop it off in my driveway so my code enforcement lady doesnt loose her mind lmao. Dude was great to work with and definitely knows what hes doing with that truck. Yall will definitely be the first tow company I call next time I super appreciate the service.
Joe came to my home to tow my vehicle in good time. He was very helpful, quick service and towed my vehicle safely to my dealership. Transaction easy with phone receipt. Also took a picture of my vehicle once it reached the destination. Highly recommend!
I had a flat tire and called AAA service. Someone called right away n came within minutes. The technicians named was Hooran that helped me. He was very polite and got to work right away. He was done, gave me some advice and said thank you. It couldn't have gone any smoother. Great experience.
Haroon is an Excellent tow truck driver. Very kind and considerate. I like that he sent a pictures of the truck after it was dropped off and the keys in the Box. We've had bad experiences with other companies in the past and the pictures he sent were reassuring.
Haroon was my tow truck driver. He showed up in 5 minutes just like he said he would. He was professional and careful and efficient. Very much appreciated! Thank you!
Haroon was very pleasant and professional. He was fast and thorough. Made me braking down on the way to work a little easier. I highly recommend Eli's.
Haroon was dispatched to pick up my vehicle. He was super fast! Very friendly, and had no issues getting my towed vehicle parked perfectly!! Thanks so much Elis towing!!! And thank you very much Haroon!
Haroon was very prompt, patient, and pleasant. He helped me with my insurance app as I was having difficulty. He took care with my vehicle. He's knowledgeable. I truly appreciated his kindness and help today! I was on the side of a dirt road when my car needed to be towed. Thank you, Haroon!
I had to get my car towed and called Eli‘s based off of reviews. This is the quickest I have ever had a Tow Truck show up. They were here within 20 minutes of the phone call. Haroon was awesome and dropped my car off promptly. I would not hesitate to use them as our go-to Tow Truck company going forward. Highly recommend.
Exceptional service. Car battery got drained since the lights were turned on overnight. After raising a request with Progressive, Eli’s towing was assigned within couple of minutes. Haroon called and provided an ETA. He reached before time and jump started the car. All within 30 minutes after finding out about battery. Due to such prompt service even in the beginning of the day , I could continue with the routine as usual.
My X5. Wouldn’t start and I called Liberty Mutual and they sent out Eli towing in Wixom. X5’s can’t go into gear and be pushed but Joe knew what to do and had it on the trailer and at the shop quickly and sent me a picture. If you are in need of a tow Eli needs to be your first choice and Joe is the best. He communicated from start to finish including pictures. I will use them to tow my classic car as well! Thanks Joe
Website