Bridge Lake is my go to auto repair store. Everyone here is incredibly knowledgeable. They tell you exactly what is wrong with your vehicle and don’t try to fix what isn’t broken. Completely straight shooters. Prices are very reasonable and competitive. They keep me safe and always go the extra mile to keep me on the road.
What an impressive operation run by smiling and energetic people. The ladies up front were so helpful and very professional and the young man who repaired our Town & Country is a rock star. Thank you Bridge Lake.
I travel this country for a living and have been at the short end countless times just because they know I’m in a pinch and need to get moving to make a living. NOT THESE GUYS THEY WERE AWESOME!!! Got me right in and fixed at a great price and with friendly service. Nice guys and a nice clean shop I highly recommend them they treated me like I was a life long customer that lives next door.
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It’s been a while since I have such a wonderful experience at any junkyard so that’s why I like to give credit when credit is due. Five starts is the least I can say about my experience today . Helen is an amazing person with outstanding customer service. Their prices are very reasonable compared to others. Their parts are exactly as prescribed on their website description. Highly recommended and will definitely will drive an hour to get any parts in the future if needed. Thanks again Helen for your kindness , and for making this such a pleasant experience. Yours , Ali
Highly recommend this establishment for used parts and most importantly vehicle repair. We have moved are fire department fleet to this organization for maintenance and repairs. Knowledgeable and friendly staff. Highly skilled mechanics Always a great experience.
Super Super Hero Service Best frt end Service dept. Helen Jaimey étal They are the Worlds ## 1. Nicest People. Fair prices ULTRA - Huge. Mechanics. James et al ! Trusted. Honest Service I would recommend HIGHLY. TEN STARS out of Five. Cowboy JC 👍
We drove 6 hours to get several parts for my wife’s car. They were very helpful over the phone, even texting pictures back and forth to make sure we got everything we needed. When we rolled up they had everything ready. All was at a fair price.
Vehicle was making a noise. I called for an appointment, and they had my car in the shop, diagnosed the issue, and made the minor repair all within a few hours. The price was VERY reasonable. The folks in the building were all very personable and easy to work with. First call service for my car. Thank you!
The absolute best technicians and team to do any project they are highly skilled and knowledgeable they care unlike most shops they take the time and effort needed to make sure it’s done right Iv went through them for multiple projects and have been more than satisfied each time I can not stress enough to take your cars/trucks,etc to this shop and not have to worry about the workmanship and care put into the vehicle id give more stars if it was possible every shop can learn somthing from these guys … TAKE YOUR PROJECTS TO THEM
Simply amazing shop and service. Got me in with 3 seperate issues with zero notice. Had the whole job done in mere hours. Super friendly staff and the owner is hands on.
This will be the shop that performs all of my vehicle maintenance from here on out.
The entire staff was phenomenal. I was a walk in & they got me in & out in no time. I got the service I needed at the right price. I will go back & I will also refer people. Good job guys! I appreciate it
Great customer service, very friendly on the phone and reasonable prices! When I arrived at the store they had my part pulled and ready to go. Unfortunately the part was not what I needed. They were very gracious and made a phone call to another shop service the parts that I owned. Very happy that bridge lake Auto is in our community.
they wanted 25 dollars for a USED interior door handle for a 2008 ford fusion. if you look it up on the web its 12-15 dollars for a NEW one depending on where you order from. overpriced and would not budge. Gave them another chance years later and same thing wanted 75 dollars for a part that was 55.21 new. I know it costs to remove parts but if it's more there for a used part than a new one. My advice if you can just buy new. No offense but I shouldn't have to pay more than what a new one costs.
I’ll never go back. Had a vehicle in for a gas tank replacement, first they told me a new tank was over $500 but I found it for $215 new with straps. Owner called and said they found a tank that wasn’t $500 they could use and since they were aware I had already found a new one for $215 I assumed the price would be close. When my vehicle was finished I couldn’t believe the $970 total until I saw they charged $400 for the gas tank and $80 for the straps they found. Since the work was done I can’t turn right without my vehicle stalling if I’m under 1/2 tank.
Great fast friendly service!!! These are some seriously great mechanics and there all honest! If you never used them your missing out and throwing away money
I’ve taken many vehicles here either to be fixed or to be scraped lol but most recently I took a vehicle there because it was stolen, recovered and needed repairs. I brought to bridge lake and they took great care of me, and when more damage was found they went to bat for me with my insurance company to help with the claim. They went above and beyond in trying to help me to the best of the lie ability and I’ll be sure to bring all my future vehicles here for repairs just based off my last interactions with them. Thanks guys!
Nice place with friendly people, I’ve bought from them in 2020 and now again this year HOWEVER I am taking 2 stars off due to the fact that they WILL NOT take any form of payment over the phone. This is a first for me, every yard I’ve went to so far will let you but I guess every where you go operates a little differently. I just can’t understand that, if payment doesn’t go through then obviously don’t pull part 🤷🏻♂️ weird. So just a fair warning if you do business you must pay in person only, other than that no complaints
I was a new customer and needed tires. Needless to say that turned into finding out I needed a new truck. They not only explained why but also helped me find my new truck! Fair, honest and female/newbie friendly. Will definitely be going to them from now on!
I needed my back axel replaced on my 05 jeep. Not only did they get it up and work on it they said so far they haven't ran into any issues. The price for the replacement of the back axel was the lowest I could find in a 100 mile radius. I am so glad they were so kind and understanding with me not knowing much about vehicles. I highly recommend anyone call Bridge Lake Auto and Truck for any repairs 😊
Very female/newbie friendly. Both times I’ve went there they were very kind, helpful, and honest. You get what you get at a junk yard part wise, it’s hit or miss. But they have been very good to me.
These guys are honest and do great work. My car needed a timing chain as it was loose. They changed it and ran into all kinds of other issues. They only charged me for the extra parts and not the labor and worked on it for 3 full days. I am so thankful as my old car runs like new now. Can not afford new car at this time and just so very thankful they fixed it! Oh they gave me ride there and picked me up to get my car. They have scales also, towing and a junk yard of car parts. Very courteous staff! Highly recommend these guys!
GREAT customer service from start to finish!!!
We drove 90 miles one way just to pick up a transmission.They were conscientious about matching the part and cost-effective. Thanks guys for making our purchase such a smooth one. Definitely will would recommend.
Exceptional service, price and honesty. I used to come here years ago and was always treated well. In the spring I looked all over for a decent bumper for my new (old) truck. I had found a couple but ended up buying it here for half the price and was treated again very well. Today I stopped by with my daughter to get a couple interior items for her truck (which they had when no-one else did). Same experience... very friendly/courteous, someone showed us the vehicles, got the three parts we wanted and when we got it for less than half of what I expected to pay. I'm going to go back in this week and get more parts off this truck :)
This place is tops! The staff are extremely friendly and helpful. Really great experience finding and picking stuff. The best part is they will put the parts on for you for a fair price. Super happy about this shop. Mechanic went beyond anything expected. Truly grateful. I found the place where I am taking all my vehicles. Thanks guys and gals!
Ok, the hill was good exercise. They had what i was looking for. I got a motor with 56000 miles from a 1995 f250. Exactly what i needed, and a good price 584 dollars, covered tax and core charges. 30 day warranty included. Been a customer for 30 years, or so. Good to me is all I know.
Went to them to purchase a bumper for my truck. I asked the lady at the counter if I ended up not needing it could I return it. She advised yes I could with in 30 days. No other information was told to me other then that . After having it for 1 week I ended up not needing it and took it back for a refund. She advised me when I returned it that there was a 25% restocking fee for cash refund or facility credit for the full amount for 90 days. She then had to double check with another guy at the counter if the restocking fee was 25% or 15%. He immediately replied 25%. I question there practices because nothing was said when I asked initially and nothing is posted that a restocking fee or the amount for the restocking fee. I will say that she was nice. I also would have been acceptable with what transpired if it had been posted or she had advises me initially but none of that was done.
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