AutoZone Pontiac Trail in South Lyon, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Lyon, MI or call us at (248) 446-8021.
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What clients say about AutoZone Auto Parts in South Lyon (MI)
This company offers multiple locations across the Metro Detroit, and Southeast Michigan areas. The stores are well stocked. The employ ees are friendly and knowledgeable about their inventory. They have the ability to transfer parts to other stores, should the one you're at not have the part in stock that you are looking for, and a possible pickup later that day, or first thing the next day.
I have been at this location multiple times. Every time I'm there, Joe has been extremely helpful and makes sure he does everything he can to get you the right part for the job.
AutoZone South Lyon is a proud community partner to the Bartlett Elementary School Robo Bears FLL Robotics Teams. Their commitment to fostering the talents of our youth not only strengthens our teams but also reinforces the fabric of our community. We LOVE AutoZone South Lyon and hope you can visit this store VERY soon!
Mike is super helpful would recommend this auto one to anyone they help you pin point the problem and give you solutions to solve it would recommend Mike to anybody I know appreciate all the help
My grandpa and me went to AutoZone Auto Parts today in South Lyon, MI to ask one of the workers a question about my grandpa’s car because the radiator was leaking. So the store manager Mike fixed it. The air conditioning in my grandpa’s car was leaking as well. So he ended up fixing that as well. He only charged us $14 dollars and Cooks Automotive Repair in South Lyon, MI was gonna charge us $660 dollars. So if you ever need your car looked at it. Go to AutoZone Auto Parts in South Lyon, MI and when you go there. Please ask for Mike. He is definitely a very nice guy and he is definitely very helpful.
Very friendly, fast, and knowledgeable! Came in with every light on my dashboard going off got everything diagnosed and fixed right away. Even given other options if I didn’t want to spend the money. Thank you for being amazing and helping me out in the freezing temperatures!
Honestly not gonna lie I wish I could give 0 stars, my friends and I came up from Ohio and are car started to take a crap in mi so we came here for a part, not knowing much about cars cause where only 24,24,19 one of the employees that assisted us was really rude and does not honestly deserve to work in customer service, he called us hopeless and that’s really harsh not knowing what people are going through in life, so that was really rude also he said are you juveniles still working on this car that’s kinda messed up since we’ve been working on it for two hrs, I will not come back and definitely since this is how your treated your first time there also don’t know his name but hope he gets talked to. His assistance was poorly
I was treated incredibly rudely by what I believe was a manager of this store both over the phone and in-person. I reached out to the customer review email with details of my experience and they stated that they would elevate my concern to the Michigan regional manager and someone would reach out to me within 24-48 hours. A week passed with no response. I followed back up with the customer service email, and was told they would "forward my additional comments to the regional office." I still haven't heard anything. To me, this implies that the regional office does not care how its managers are treating customers, so they just lost one.
Seriously Joseph is amazing! I’m not even kidding. I came in with my engine getting a hot temperature reading. (Long drive from Detroit) He came out and instantly said I need coolant. He just took over. Took care of me like I was his wife. Cared. Talked me through it. Did it all. I’m so blown away by his personality and customer service!!! Kudos for having such an amazing employee. What a wonderful man!!!
I was very disappointed yesterday, 5/21/24 when I spoke with the staff about low air in my car... They told me that using a recharge was an easy procedure and offered to assist with hooking it up, which I appreciated. However, never did they mention making sure the pressure on the display should be lower than the desired level listed on the can. Needless to say my pressure was very high and the can of Freon was wasted when the trigger was pulled. They claim to be the experts but basically it cost me $105.00 to find out they weren't...not cool!
Don't put on your sign that you'll change brake lights if your staff refuses to do it.
Went back in today, about a month after The brake light visit... Customers just walking out, one employee outside changing the battery, nobody else on staff. I waited in line for about 15 minutes. The employee came back in and then went back outside. AutoZone corporate you gotta get involved here. This is ridiculous. Multiple customers walked out.
I stopped in to have my car battery checked, and when it was discovered to be bad, Jeremy was quick to find me the right battery and install it for me! So quick and easy pulled into the lot at 3:35 pulled out by 4:15. So awesome. Thanks again.
Husband out of town hunting and started having starting problems on my vehicle. Drove up here and they scanned the battery and sure enough it needed to be replaced. Purchased a battery and the really friendly guys in the store installed the new one and took the old one, couldn't have been easier! Thank you guys!
Excellent service all the time. If you’re not confident in your skills there are many areas they can directly help you with. Wiper Blades, Batteries no problem. Open later in the evening, even on Sunday.
Andy is amazing!!! I needed help and he didn’t hesitate to help. I didn’t know much about cars, but I was very concerned about my oil levels until I could get it to the shop. I didn’t even have to ask him for assistance not once. He helped me as soon as I walked through the doors, helped me put oil in my car and have great assistance. I wish there were more Andy’s in the world. He really saved me. I could have done real damage to my car, especially since I didn’t understand why the light wanted to come on when I just got an oil change last month and we didn’t see an oil leakage. He covered all the questions. He was the best. Very best, Thank you so very much Andy
10/10! Cannot thank them enough for there amazing service! I was turned down by another Auto Zone not far from this location and decided to go with South Lyon instead and what a relief it was. Andy was the gentleman who assisted me and helped me pick out the right battery for my truck, and he even installed it on a rather difficult set up! Cannot thank him enough! He went above and beyond my expectations and he was very knowledgeable and thorough while explaining to me everything he was doing throughout the process. Good help is hard to come by and he is definitely one of the good ones. I appreciated the professional help. Keep it up South Lyon Auto Zone and thank you Andy! You’ve got my business in the future.
My boyfriend and I came into autozone to buy intake tubes and clamps to work on self installing his cold air intake. Andy was an amazing help in figuring out ways that we could install and get everything to fit. He helped us install in the parking lot and went above and beyond in his customer service.
I highly recommend Auto Zone in South Lyon. Bought a truck battery there today. The Manger was very nice and help us out. He even installed the battery in my truck for me. Great place. Will be going back.
I absolutely love this location!
I stopped in to exchange a steering wheel cover for a larger one. Joshua W. was able to exchange it for another one with no issues. I was excited to put it on right away in the parking lot. Guess what...I wasn’t able to get it on my steering wheel, so I went back in to look for another one. Joshua W. asked if he could give it a shot. I had my doubts, but I wasn’t going to say no! Joshua W. was able to install it for me with ease. Okay he did struggle a bit, but he got the job done and I love it!!
I TRULY WANT TO THANK YOU TO JOSEPH AT THE SOUTH LYON LOCATION FOR ALL HIS HELP TO HE IS ONE OF THE HARDEST WORKING PEOPLE I HAVE EVERY MEANT AND NOT ONLY FOR ME PERSONALLY BUT HE HAS HELPED OUT COMPANY AND STAFF HE WORKS SO HARD AT HIS JOB AND I FEEL THAT IT IS INCORRIGIBLE, BRUTALIZE, MISUSE, MALTREAT AND MOLEST THIS IS HOW HE IS TREATED FOR HOW MUCH HE DOES FOR THIS COMPANY AND THIS IS ALL DO TO HIM HAVING TO WEAR THE MASK! THIS MAKES HIM SO SICK, IT IS SO HARD TO SEE HIM TRY TO WORK WITH BEING SO SICK IF HE HAD A DOCTORS NOTE THEN HE SHOULD BE ABLE TO WORK AND BE SAFE AND HEALTHY BUT YOU FORCE HE TO BE SICK AND WORK LIKE THIS HE IS TO AMAZING OF A WORKER FOR YOU TO TREAT HIM LIKE THIS YET YOU DO THIS IS NOT RIGHT I NOT ONLY GOING TO POST HERE I AM GOING TO POST WERE EVERY I CAN THAT IS GOING TO LISTEN TO ME THAT WILL DO SOMETHING ABOUT THE WAY YOU TREAT THE BEST EMPLOYEES YOU HAVE HE WORKS EVERYDAY FOR YOU ON TIME STAYS LATE AND NEVER EVER COMPLAINS ABOUT WHAT YOU DO TO HIM BUT WE SEE IT EVERY TIME WE COME IN HERE ME MY STAFF JOSEPH IS THE BEST THIS YOU HAVE IN YOUR COMPANY TO BAD YOU TREAT HIM THE WAY YOU DO HE IS IN SOUTH LYON AND WE ALL LOVE THAT STORE
Joesph is a great help. He’s been able to help me with everything I have needed by ordering things. The store was clean and organized as well as very well stocked. The employees knew what they were talking about. I will continue to shop at this location.
I have a new vehicle with a blown fuse. I knew from the manual which fuse I needed but wasn’t sure where the fuse box was and which fuse to replace. Jared assisted me in finding the correct fuse and then went to my vehicle and replaced it for me. He greeted me pleasantly when I entered the store and it turned out to be a rewarding experience. He told me to come back any time for assistance. He is a great reflection on the overall reputation of the business. I will continue to take my business there. Thanks, Jared!
Mary Passink
Stopped to get help with finding wiper blades that worked better for my vehicle. Spoke to Joe and had a really good and helpful discussion regarding wipers and how they work for different types of vehicles. Overall great service. Would recommend.
My son and I went in and explained that my son had his driver's permit and was coming in to learn about how to order parts for the vehicle and that today we were doing an oil change. Joe was ABSOLUTELY AMAZING! He was SO helpful to my son, explaining things as we went and even gave helpful insights. Fantastic experience!
I went in the store kinda clueless with what I needed and the salesman Tom was so kind and helpful. He gave me great advice for my car and got me the supplies I needed without wasting my money. I will go back again.
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