AutoZone Auto Parts in
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Address:934 E Auburn Rd, Rochester Hills, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:48307
Working Time and Location
What clients say about AutoZone Auto Parts in Rochester Hills (MI)
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Jonah was amazing! He helped changed my battery. Also went above & beyond with cleaning out the liquid that was under my battery. I would highly recommend coming to this location & ask for Jonah! I will definitely be coming back!! Thanks Johan!
Oct 23, 2025 -
So helpful and friendly! I bought an engine air cleaner. Josh found the right one for my minivan and even installed it for me! Best service! Thank you, Josh!
Oct 13, 2025 -
I'm not very knowledgeable on cars but Drew and whoever I spoke with on the phone or very patient and helpful
Oct 10, 2025 -
My mother-in-law and I went into the Auto Zone in Rochester, Michigan today to get a rear wiper blade for her car and we had a wonderful experience. Jerald was very peasant and helpful. He took the old blade off and installed the new blade. I highly recommend this store for all you auto needs!! They are the best.
Oct 06, 2025 -
Sam was wonderful. My car battery died and not only was he able to tell exactly what battery it needed just by looking at it, he was able to install it with efficiency and quickness.
Sep 05, 2025 -
Excellent service, they helped change my wiper blades just as a big storm was about to hit. So grateful for their help!
Jul 28, 2025 -
This is a great place! Very nice employees who are always very helpful! I highly recommend this location!
Jul 22, 2025 -
I have always had great experiences with the AutoZone on East Auburn rd in Rochester hills. The store is clean organized and staffed with friendly, helpful and knowledgeable employees. But today I had the pleasure of working with the Manager Sam, who went above and beyond to assist with an issue I was having with my vehicle. Sam’s understanding of what I needed rectified the issue I was having, and he did this with ease, friendliness, and speed. I will remain a loyal AutoZone customer….many thanks again Sam!!!!!!
Jul 13, 2025 -
This was my first visit to an AutoZone store, and I came in to buy a pair of wiper blades for my car. I was greeted by the staff at the counter, and after I told him the year and make of my vehicle, he quickly looked up the compatible wipers in the system. The entire process took just a few minutes and went smoothly. I highly recommend this place.
Jun 08, 2025 -
Bait and switch purchasing process. Order for pick up and pay only to go to this East Ridge Road location and be told half of my order wasn't in the store. So I want half? No. Don't buy on the website and expect these clowns to have it in the store.
Jun 06, 2025 -
The Guys are Auto Zone are really helpful, don’t get me wrong. But If you post a price on an item and display it, then you should honor the price. Had a bad experience, where I am trying to buy a battery charger for the my vehicle. The shop ended up offering discount curtesy :( While I ended buying from them for the 2nd time. Incorrect price arranged perfectly in order? So excuse me for asking you to honor your display prices.
May 18, 2025 -
Thank you so much to Julio at this location for going above and beyond to help with three brand new wiper blades installed and windshield washer fluid added.
Feb 20, 2025 -
Great, friendly staff offered to replace windshield wipers with a smile in 24 deg temps with snow storm.
Feb 13, 2025 -
Very kind and patient, I was having issues with my card at the register and they allowed me the time I needed to get the funds to them. Needed a car battery and left very satisfied.
Jan 26, 2025 -
Brenner helped me with finding my account and changing my battery today. He was very friendly and helpful. The best service I have ever received at an Auto Zone.
Jan 22, 2025 -
Truck battery died on a 20° morning, had to longboard a few miles to this Autozone in the snow. Once I got here, Brenner assisted me with finding the proper tools needed quickly. However, knowing the weather conditions, Brenner was generous & went above & beyond & offered to give me a lift back to a nearby Audi dealership which they frequently deliver to since it was near where I live. Fortunately, my new battery fit in my backpack & I was able to longboard back without needing the lift. The tools were the right ones along with the battery & my vehicle is back up & running again. Thank you Brenner for being generous to a complete stranger, I absolutely advise you do business here at this Autozone location. 5/5
Dec 12, 2024 -
drew went out of his way to help me and my boyfriend get his battery connection fixed so we could be on our way. we are very appreciative and happy we chose to shop here
Sep 20, 2024 -
Went there to buy wiper blades for my car. Asked the associate what are the right blades, because their page recommends 26" but my car has 24" OEs. He seemed not to even understand my words. then he asked for make and model, I said it is an ATLAS. I started getting worried when he asked what make was that as I expect someone that works in aftermarket retail to know it. I said VW (Vee Doubleu). He typed in B W and asked me if it was the same as BMW. At that point I realized he had no clue about cars, parts, or anything related.m
Aug 26, 2024 -
My mom had gone in and got some wiper blades. When she returned home with her car I checked the results of how they worked and they were not clearing the windshield well. I called up the store and they said to bring it back up. Well Josh and Brennon did and amazing job make adjustments to the wiper so it would make full contact with the windshield and work to perfection. It took a little bit of time, but they were super positive and professional the whole time. They continue to earn my business and referrals to friends. Keep up the great job. Thanks.
May 06, 2024 -
Best autozone location in Metro Detroit! This particular location has been dealing with our shop for a few years now, and the guys there are great! Brennan and Darrin always make sure we are taken care of. You guys got your staff right here, because we’ve never ran into a problem not even once!
May 03, 2024 -
I really like this location. Recently when I needed parts for a brake job on my Ram, they had what I needed and when I found I needed additional parts they were able to order and get for me the next day. Friendly and helpful staff here. Store well stocked and, in the event they do not have your part, they are pretty quick to get it ordered and in most cases to you within a day. Thanks.
Jan 17, 2024 -
I had a headlight go out on Christmas Day. I originally went to a competitor who advertises free headlight bulb installation with purchase. After purchasing the bulb, I was told they would not be able to help me. I called several places to no avail, and landed on AutoZone. Josh was friendly and helpful from the moment he answered the phone. He was able to install my new bulb surprisingly quickly considering how complicated it was to get to the headlamp. I cannot say enough positive things about Josh. He is kind, helpful and knowledgeable. He saved me from having to drop my car off at a shop and miss work. I am so grateful for his help today.
Dec 26, 2023 -
Went in just to look around and walked out with a few things and a pleasant experience. Very awesome gentleman Nick was. Had a rough week traveling for work so I picked up a few things on the company card . Amazing customer service and very helpful with some great ideas and nice to receive feedback. Man deserves a raise.
Sep 28, 2023 -
Mike was AMAZING! He was incredibly patient with me on the phone and in person as he figured out what I needed. I thought I was going to be spending hundreds of dollars and he took the time to recheck my batteries all to find out I didn’t need a new one! Thank you MIKE and will definitely be recommending this location
Aug 26, 2023 -
Mark S and Drew Z were friendly, kind, and considerate during my closing-time purchase. The ability to intentionally show kindness at the end of a long day is worth recognizing, and I am grateful to have people like you to interact with. Genuinely Thank You, David S
Aug 06, 2023 -
Great service by Drew the manager at this location. Above and beyond, ordered non stock item, set up pick up at other store, checked the engine light, guided in right direction, changed the light bulb for me as well. 10/10 . My to go store for all auto needs.
Feb 06, 2023 -
Mark was awesome! My battery died at work the previous night and I had to purchase a new battery. I cringe when I have to repair anything on my car because I’ve had bad experiences. Mark answered my call prior to arriving and answered my questions. He was very professional and helpful. He let me know my options and was very understanding. When I arrived at the store he remembered our conversation and was able to help me install the new battery. (Which wasn’t easy because there was a lot of corrosion on the existing battery. He was patient and scraped the corrosion off without ruining the wire.) I can’t thank him enough for his kindness. Thanks, Mark!
Sep 16, 2022 -
I've been working on cars and buying auto parts half my life. Auto Zone has always been one of my "go to" places. Sure, there are other auto part store chains, and I frequent those as well. Normally there's not a huge difference in price or stock between them, so it usually comes down to convenience. Recently I needed an alternator and sent my daughter to pick it up for me. The following day when I went to install it, it turns out she bought the wrong one. I went to return it but she misplaced the receipt and gave an incorrect phone number when purchasing it. Long story short, they refused to return it even though it was never installed, in original box and an item they currently carry. Well that was $180 worth of reason to now shop directly across the street at a competitors store. It's troubling that there is not a policy in place that can remedy this situation as I'm sure it happens at least semi-regularly. In their defense, the girl behind the counter did try several ways to figure out a refund and was as helpful as she could be but her hands were tied. Unfortunately the situation left a bad taste in my mouth, and I feel rightfully so. On a different note, it also seems as thou there are some stocking issues as well. I know alot of places are understaffed currently so perhaps that might be a contributing factor. With that said, If your not returning something without a receipt, you'll probably be happy shopping here, probably.
Aug 13, 2022
Nearest Junkyards to AutoZone Auto Parts
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