What an absolute scam of a place. I had everything scheduled the day before to have my car picked up. Come day of, I reach out and ask for confirmation that they will still be picking it up today and without answering my question, they asked me my information and for my ID. I sent over the requested information and asked again if they were still going to be showing up during the scheduled time that was previously discussed. Literally left me on read. I tried calling a couple of times and left a voicemail and sent a couple more texts that were also left on read so at this point, I am straight up being ignored by this company. I chose this company based off of them having good reviews and they severely lack customer service. I have no idea where they got the decent reviews from. Do not recommend.
My experience with this company was actually really nice up until the towing experience itself.Tom answered the phone and was very nice and I was very excited to get rid of my car and he offered me the highest amount it was simple.When the tow truck came the man was kind of rude and rushing me when I had questions and I kind of feel like the minute my husband went inside he tried to give me less than what I was offered blaming it on the catalic converter but I wasn’t told it would be 100 less if it was replaced and never had my converter replaced.Not gonna lie it was kind of annoying and he had a bad attitude that made me feel like wanting him to put the car back down.I feel as though the company should be more clear on prices if this situation happens to people and try to be nicer because I wasn’t aware.But otherwise tom was awesome! And the service was quick!
Great experience with this company, did exactly what they said over the phone. Tom was professional as well as the tow truck driver. I'd even give you guys 6 stars!
⭐⭐⭐⭐⭐ 5-Star Review for Cash for Junk Cars Detroit
I don’t usually take the time to write reviews, but my recent experience with Cash for Junk Cars Detroit was so outstanding that I feel it’s worth sharing every detail. If you’re looking to get rid of an old, unwanted, or broken-down vehicle in the Detroit area, do yourself a favor and call them first. I had the pleasure of working with Tom, and from start to finish, the process couldn’t have been easier, faster, or more professional.
I had been thinking about selling my old car for months, but I dreaded the hassle—posting ads online, dealing with no-shows, and haggling over price. I decided to try a cash-for-cars service instead. After doing a bit of research and calling around for quotes, I found that most places either gave me lowball offers or were vague about what they’d actually pay when they showed up.
When I called Cash for Junk Cars Detroit, the difference was immediate. The person who answered the phone was friendly, knowledgeable, and transparent. They took down my vehicle details, asked a few important questions, and gave me a fair quote right away. I liked that there were no hidden fees or surprise conditions—what they told me on the phone was exactly what I got.
Tom, my sales rep, went above and beyond. Not only was he punctual, showing up exactly when he said he would, but he also offered me $100 more than the competition without me even having to negotiate. That’s the kind of customer service you rarely see these days—he recognized the value of my time and my car and wanted to make sure I felt good about the deal.
When he arrived, Tom took a quick look at the car, confirmed the details, and handled all the paperwork right on the spot. It literally took less than 10 minutes. He paid me in cash immediately, no waiting, no checks to clear, no banking delays. That was a huge plus for me because I wanted to close the deal quickly.
What also stood out was how friendly and respectful Tom was. He explained each step of the process so I knew exactly what was happening. He wasn’t pushy, and he didn’t try to change the deal last-minute like some other companies are known to do. Instead, he kept things straightforward and professional, which gave me complete confidence in the transaction.
They even handled the towing at no additional charge, which was a big deal since my car wasn’t drivable. Within minutes of handing me the cash, the tow truck had my car loaded up and was on its way. It was the smoothest vehicle sale I’ve ever experienced.
I’ve dealt with other junk car buyers in Detroit before, but none have matched the level of service, honesty, and fairness I got from Cash for Junk Cars Detroit. The fact that they gave me more money than the competition and paid on the spot in cash speaks volumes about how much they value their customers.
If you’re on the fence about selling your car, let me save you the trouble—these guys are the real deal. Whether your car is running, damaged, totaled, or just taking up space in your driveway, they make the process simple, quick, and profitable. You don’t have to worry about negotiating with strangers, handling endless phone calls, or getting lowballed at the last minute.
In a city where there are plenty of junk car buyers, it’s rare to find one that truly puts the customer first. Cash for Junk Cars Detroit does exactly that. Tom’s professionalism, fair pricing, and willingness to go the extra mile have earned my trust, and I would recommend them to anyone looking to sell a vehicle in the area.
Final verdict: If you want the best junk car buyer in Detroit, call Cash for Junk Cars Detroit and ask for Tom. You’ll get a great price, fast service, and honest dealings from start to finish. I know I’ll be sending all my friends and family their way from now on.
Thank you, Tom, and the entire team, for making what could have been a stressful process into an easy, profitable, and even enjoyable experience.
Great place to work with. We had a collision & called for a good price over the phone. Next thing the Tow truck (Flatbed) came gave us the cash & a receipt.
If I can give this place zero stars I will made an appointment with them, they said they would pay cash showed up with a check tryna give me half than what was agreed-upon after waiting four days for my appointment NEVER AGAIN most of these junk car places do that this is not my first rodeo
Called today and they came to pick up my car in about 1 hour. I’ve been trying to junk my car for nearly a year but didn’t want to see it go for so little. I’ve called dozen of places and they offered me the most out of everyone I called and turn around time was impeccable. I’m very satisfied & 100% will recommend to anyone looking. Thank you!!
Detroit Junk Car Buyers helped me out a lot. They told me what I needed (Title, etc.) and waited for me to get it. When I had everything together, they were there the next day to take the car and paid me cash on the spot. Very helpful.
Super fast and gave me the biggest offer out of all of the places I called. Gave me an offer over the phone too which was awesome. Whole process took not even 30 mins and they got it out of a tight spot in my garage for me also.
I called for a price on a car that I was getting rid of. When I called back two weeks later, the price on the car had up slightly, which was a nice surprise. The car was picked up the same day I called. The driver was running late, and he called to let me know. I would use them again.
Easy to get a hold of, super simple process and kept their word on their offer and called me when they were here. They were the best cash offer I found with pick up that day! Three chain online companies offered unrealistic amounts that left me skeptical, or had pick up three days later with checks given on site, which freaked me out like hey you are taking my car I will never see you again and you're giving me a check? I didn't like the sound of that. But these guys are awesome, would sell to them again!
I had a full-size van to get rid of. Was offered $500 cash. They came on time with a flat bed truck , paid cash , and hauled it away. Very easy to deal with.
