I’m only giving a one star for a few reasons. I saw them post a car on fb marketplace, me thinking okay they are a business they will sell good cars. Boy was I WRONG. As soon as I got there to inquire about said car I was looking at the lady didn’t know anything about it. She didn’t know what she was talking about. Red flag I know. I wanted to give them a chance and not be so judgmental but I should have listened to my gut. Anyways so I asked if there was anything wrong and I was told a bolt on the alternator and maybe the power steering… I was okay with that. So I was certain I was going to purchase it. It has been hellllll ever since I got this piece of ****. I don’t recommend buying a car from them. They know their selling junk cars they know their getting over on folks.. how could they not. I should have listened to my gut when I got the first red flag but me being me I wasn’t going to listen to the previous reviews. Moral of the story don’t buy a vehicle from them, you’ll regret it with every ounce of you. Now the mechanics I’m not sure about. I will say they are friendly but they lack communication skills and professionalism. Good luck!!!

Hannah

09/18/2024 19:27:52

I work here occasionally for IT work. He’s a great guy. Will help you.

Theodore Trerice (TCRGameTester)

06/06/2024 01:43:01

Only there once. But will definitely go back again.

Ron Serritos

08/17/2024 02:53:21

Now I know why they only have 3 stars this place is not professional they have no communication between them and the customers and act like your just supposed to know the rules… car was impounded wed night called Thurs they told me 175 got me all the way down there and they told me I had to have a release ( have never in my life had to get a release from the police unless I don’t have insurance and proper tags) the lady was very rude and acted like I was supposed to already know that as if I get my car Impounded all the time, I go the police station there closed on a Thursday till Monday so the car has to sit Monday I get the release call and ask how much the lady says 225 and hangs up I get there and she says cash only isn’t that something that you should let your customers know since it is 2023 and most people don’t carry cash so then I leave go to the atm get the money come back pay and then I’m told they had me pay for the wrong car 🤦‍♀️ this is why you shouldn’t have your family run your business and maybe update your company so that people don’t have to go out there way to get cash or at least communicate with the customer before they get all the way there I feel like the only reason this place is still in business is because of there contract with the heights 😭 At least now if the heights ever impounds my car again I know how they are

Vincent Robertson

11/13/2023 21:56:43

Great place, great people, and affordable.

Jose Miranda

07/26/2024 20:29:44

Went to test a car today got a s***** comment from the customer service lady and then the car didn't even start so I probably won't be back

Matthew Hanes

02/09/2024 00:51:17

I own A1 Auto & Toy Repair in Bigrapids. I purchased on 12/5/22. A motor for my customer. 350 for motor 150 parts and labor warranty. Invoice 752228. Motor had a bad headgasket. Filed a complaint with economy auto parts. Told motor would be located. It's been months back in forth can't find one. Now we have been told they can't find our invoice. Now they won't answer there phone. I and my customer will be filing breach of contract and warranty neglect to for fill there obligation. Along with attorney fees. And lost of income

Paul Naseman

06/22/2023 18:50:42

So I literally just called on 10/30/2020 at 9:10 in the morning. Now I'm a mechanic, and I've delta with customers. But I called and asked about a part, and the man who picked up literally just said " we ain't got that and hung up ". Now I'm not an expert but he did no research of whats in stock and to just hang up abruptly is pretty rude. But hey best wishes to your company and I see why you have a 3 star rating

Michael Randall

10/30/2020 13:14:19

This is the worse towing company I have every had to deal with in my life. My vehicle was in a accident in front of my home. I was not given a option to use a different company. It took me a week to get my vehicle so I can have repaired and then they never even reported back to the police that the vehicle had been picked up by the repair shop so the police can close the report. I would give them a zero if that was a option, but I don't recommend using them for anything. They are awful!

Christia Seals

04/19/2021 17:28:57

The William's Family is FAMILY to me!! *********Just Good People!******** $$ Buy - Scrap Vehicles Used Cars/Trucks/SUV's For Sale Full Service Garage Auto Body Shop - Collision/Repair/Paint/Framework/Custom Fabrications Salvage Yard - Used Parts Towing/Flatbed/ Roadside Assistance Tires - New/Used/Repairs Vehicle Auctions (Watch Buyer's Guide or call for dates/times)

Kristina Gordon

02/02/2023 00:47:23

I don't care what people say Jimmy always been a good person always help you out if you need something if he got it he'll let you know great business Jimmy keep it up we need good places like that

Dwayne Morris

11/13/2021 06:30:45

Was sold a bad front diff. They said they would make it right, come back next week. Been close to a month and still no part. Every time we call for a answer they say " you need to talk with Jim" Problem is Jim is never in. Called 8 times over 3 days and he is never there and they wont return calls.

tennaco

10/21/2019 16:54:26

this place is a joke, they have a hard time getting make and model right let alone year, they lie and steal, they say they got what you need on the phone, but when u get there and find out they dont they try selling you the wrong parts, and when u catch them in the act they act like they dont know what you are talking about,and say you never called us, or will sell you the wrong parts and will not return or refund them, i honestly dont understand how a business this shady is still in business!!!

Joe Hawkins

05/27/2018 07:29:30

Good people you can trust friendly atmosphere easy to do business with and reasonable rates I love them

Donzell Sr. Peoples

09/13/2021 16:52:23

It was n a week and fee days during the holiday very affordable great customer service

B Fox

12/02/2022 19:02:37

10/29/2016 husband bought tail light assembly and they said if it is not the right fit just bring it back and we will refund..!! well it was the wrong fit so he went back and they would not give him his money back!! bad business practice make them give you a receipt and i would not trust them or ever go back there again

Denise Suttorp

11/03/2016 13:18:17

Not happyy didnt have part when I got there but they was nice to call place to find one but was to far for us to go wish they would look before we would of went there and wanted over a hour

Rose Collins

09/17/2019 17:26:00

Saved my day and saved us some money! Had exactly the rarer rim we needed at a decent price! We were in and out within a few minutes. Thanks guys!

Amanda Z

11/27/2015 20:32:27

Staff very helpful on the phone and in person. Quick and efficient service.

Veronica Wysozan

05/24/2021 17:03:59

Not good for business ,poor customer service answer the phone when they want to or for who they want to,they janky people

rickey cage

09/13/2022 14:03:44

The very best service their I've known the Williams for over 15 yrs and thier service is great thanks Jimmy

Maria Sanchez

10/31/2015 12:12:04

Was at the sand dunes only place around that had the part great service

Todd Scribner

07/13/2017 13:40:47

They had the part my boyfriend needed to fix our truck and on top of that he got a job there

Hope Vanderlaan

08/05/2019 03:56:13

Great place to get parts!

Glenda Hamp

06/05/2023 23:10:02

I love this place. Jimmy is a very good business man

LeAnn Leach

08/14/2017 02:59:52

This place is a joke! Their customer service is awful if you are white!!!!!!

Cathy Walsworth

11/12/2020 14:55:46

Tell me they have part sit there a hour waiting and to tell me they don't have one waste of gas and time

Willie Spann

10/16/2017 20:00:59

Never get charged the price you are quoted over the phone

Tabitha Woodard

03/23/2018 05:57:26

They had my part when no one else did

Roy Bromley

02/06/2020 12:46:55

Great customer service and satisfaction.

Jerry Robertson

11/21/2018 18:44:19

Address:	2924 Strand Rd, Muskegon, MI 49445
Phone:	+1 231-766-2151
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 109 Reviews
ZIP Code:	49445
Open Hours:	8:30:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:30:00 AM - 5:00 PM
Monday		8:30:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:30:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:30:00 AM - 5:00 PM
Wednesday		8:30:00 AM - 5:00 PM

Economy Auto Parts LLC JunkYard in Muskegon (MI)

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