So thankful for Wallace Auto Shop, They are our go to when we have problems with our cars. Because of rust I had some bodywork done, so happy with the paint job. Looks like a new car. Highly
Recommend for all of your auto needs
Great brake job , my front passenger caliper was sticking most of the time. Was getting 24 mpg on my 2019 Jeep Wrangler went down to 17 mpg, back to 24 mpg average after brakes were done.
Driving down the dirt road unknown if I should waste my time on this Google closest auto repair shop without an appointment even wonder if it was a real shop.To my surprise it was the best Google find They had a lot of vehicles lined up. They had 3 bays occupied and guys hard at work. It is a newer building with updated equipment a nice office with a friendly smiling face and helpful. The owner still took his time to come greet me and talk to me about my vehicle needs and gave advice and very knowledgeable reasonable down to earth but most importantly genuine and not greedy just Real which is hard to find these days.
Had a door problem on a ram pickup that I simply could not figure out, Chris and his son took one look at it and figured it out in 15 minutes, if you need a knowledgeable mechanic this is definitely the place to go. 10/10
My wife recently took her jeep in for repairs caused by an accident. Wallace Auto took such good care of her, that I took my truck in for diagnostics a few weeks later.
They were just as professional and courteous as they were with my wife. It's hard to find good shops these days; if you are thinking of going here, I'd recommend them to anyone.
I have never had such good customer service in my life. I’ve never had to make an insurance claim before nor have I ever been in an accident when I was run off the road I needed somebody work done. The gentleman on the phone was very helpful. He was very knowledgeable and telling me where to start. Once I made the insurance claim, they handled all the stuff from there. They were good at keeping in touch during the repair process to let me know timetables and their prices were very reasonable. My car came back looking better than it did before the accident. Having great customer service like this goes such a long way. Thank you Wallace auto so so much!
Incredible service at Wallace Automotive. They repaired my exhaust and replaced my rear window on my truck in a timely manner. Great staff, with excellent service. Highly recommend!
I have a Navigator that I keep in Michigan, I trust Chris and know when I call him and tell him I need my vehicle looked at that he will do the job right and not take advantage of me not being there. He runs an honest business that you can trust.
So far, so good. The gentleman was nice and supportive.. He was even discussing the damage and said that if the cost of the repairs exceeded the quote set by the insurance he would advocate for us to have everything covered! Then he went Above and beyond and taped our hanging headlight up haha. Update - it was a bit of a wait before he could start repairing our jeep, but it wasn't that long of a wait plus it was well worth it! He did everything as promised and it was done pretty quickly. He even gave us a loner car to use while we waited for the work to be done! After it was all said and done the jeep looks brand new in the front plus they diagnosed our warning lights on the dash and gave us a print out of everything! 100% would recommend again and again!
Most compassionate, hardworking group! They volunteered their time to help me get to work in a flash. I have more to add this review, but wanted to get something up ASAP because I'm beyond grateful for them! Highly recommend!!!
Update: Thank you to Wallace Auto, I made it safely to my assignment today!
My car vs. scattered screws across the road! 👎 I'm not sure it was an accident or placed there, but it sure put a damper on my trip.
Unfamiliar with the area, I wasn't sure where to take my car and with one phone call, I had an appointment with Wallace Auto nearby. I'd never heard of this shop, but I'm SO GLAD I met this amazing crew!!! Sargeant Ryan escorted me straight to the Auto Shop and as soon as I pulled in [with multiple screws in my tires 🤣], they teamed up and started working! In a whip, Mr. Wallace sent me on my way. This crew was unbelievably efficient, compassionate, and trustworthy! I'm a new fan and I hope you consider them the next time you're in need!
"We just hope you have a safe trip to work, Miss!" 🥺❤️🚗
Thank you! I'll pay it forward, I promise!
I had them put new brakes on my truck and they ruined the didn't check the lines to see if they were working properly. So my front brakes were on all the time. They also were supposed to put a new muffler on, yes they did put one on but it was way to small for my truck causing to much back pressure so it wouldn't run worth a hoot. Not to mention the cobbled up weld job they did to it, it broke & burnt a hole in my bed. The oil change they did on aALL of my automobiles they put the oil filter on so tight I had to use channel locks to remove it. My wife jeep went in for a tune & came back with a terrible vibration. They said it was tire slap, the same tires have been on it for 3 years with no issues until they worked on it. BAD, BAD all the way around.
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