I can't say enough about this shop and the group of guys. I've taken numerous vehicles for a variety of things to them throughout the years, and the quick and affordable job they do is second to none.
Look no further for a shop!
Everyone was very friendly, and my car was finished the same day they promised! Super fast service! They offered a very reasonable price for my alternator. Some places wanted to charge me $1,200!!! They got me in and out and I will absolutely be back : )
Really saved me super sweet if I lived in the area I would go here but I just want to say I appreciate you switching around the tires so I can make it home
On my way to work, I discovered I had a tire with a steady and quick leak. I wasn’t sure who to go to or if anyone would even take walk-ins, but I decided to stop at Auto 131 Care—and I’m so glad I did! The guys there were so kind, professional, and got my tire fixed in no time. Their friendliness and efficiency really turned a stressful morning into a positive experience. I highly recommend Auto 131 Care to anyone in need of honest and reliable service!
Took our 2014 GMC Sierra for a oil leak. After initial inspection cost was around $500.00. Said it would be done the next day. Called and was told it wasn't ready. Kept telling us tomorrow. We'll tomorrow have came. Finally i called and told him it needed to done the next. Finally got the truck back and price went up to 2k. Because they had to do more work than expected. But not worth 2k worth. When parts were only around $200.00. Was not happy with the experience at all. Will never take anything else there to be worked on. And will NOT recommend this place to anyone.
I have 7 work trucks and decided to give these guys a try because my garage closed down because the owner passed away. Had them replace a ac compressor and a week later didn't have cold air again so I decided to stop up there to see if someone could check it out and he acted like they didn't even want to bother it took it down the road to another shop the guy came out tightened the ac line put more freon in it and good to go took 20 minutes. These people will not be getting my business and this was just a ac compressor I could only imagine if I needed some real work done and they were expensive if you are gonna be expensive at least be good you can't be expensive and do rookie work.
Repairs were done unsatisfactory for the price. They refused to further fix the issue pertaining to my vehicle. This review will stay up until refund is given or full proper repair of the vehicle of the issue at hand for no additional charge.
Price: Under $900
My driver's side window decided it didn't want to go up anymore with rain coming soon so I needed some quick help with it. Since I've been very unhappy with the Nissan dealership I've been having service from (high prices, poor service, long wait times for an appt...), I took a leap of faith and I called to see if I could get an appointment to be seen this week (March 25th was the soonest at the dealership).
Sean was super nice, had me drop my truck off last night to be worked on today (5 min away, super convenient), just picked it up this afternoon. The window works great, I can't even tell that the inner door panel was taken off, and the final cost for service was VERY fair... my problem was solved in 24 hours.
You have a new customer, Sean. Thanks!
Really happy with the honest, quality work I got done and timely turnaround time.
I will definitely be back for other automotive maintenance and repair work.
I asked a mechanic from there,( Bubba) , and he was so helpful and honest to me. He was extremely knowledgeable on many issues and problems with my truck. Give them a shot and you will not be taken advantage of or ripped off. Done right the first time for sure. Thank you Bubba.
James did great work on my friend's truck. Extremely friendly, very knowledgeable and get it done in great time. Thank you for the hard work. I will definitely be bringing my vehicles to you guys
131 provides great service. True professionals. They diagnosed the problem and had my Truck back to me in no time. Very reasonable prices and most importantly they are great people. I highly recommend 131 auto, you won’t regret trusting them to fix whatever is wrong with your vehicle.
Took my car in to get the struts and sway bar replaced. And I picked it up and half way home it made noises from the front end. Called and talked to the owner the next day and when he heard we were leaving on vacation that weekend. He had us bring the car back in. And he made sure we were able to drive the car up north
They are amazing they are reasonable with prices they have help me a lot I love the place and they will be my mechanic forever Shawn and Jimmy always checks my vehicles over at little to no cost I love these guys. Keep up the good work we need more business people like you
Had some issues with my Explorer and they were able to take care of me and I couldn’t thank them enough. Would recommend them to anyone that needs their car worked on.
Sean and his staff are professional, courteous, trustworthy, and reliable. I won't take my vehicles anywhere else. Fair prices for quality work. Thank you 131 Auto Care!
I was extremely disappointed with this establishment!! My vehicle was there more than a month & still wasn't fixed! I received excuse after excuse & nothing was done to it. I wouldn't recommend this business to anyone. I had my vehicle towed to another garage & it was fixed in 1 day. Don't waste your time here they are incompetent!!
My worst fear happened--my car's tire popped in the middle of the road. The guys here they basically did a charity work for me. They provided a spare tire and fixed it for free. Thank you for your empathy & care.
I was able to schedule an appointment for routine maintenance while visiting from out of town. The service was prompt, reasonably priced and thorough and the staff were friendly and kind. If I lived in the area, I would certainly go back. Will definitely recommend to family and friends in the Kalamazoo area.
I was impressed that the guys were all wearing masks and were very professional. They fixed my tire in 10 minutes and I was on my way! They didn’t try to sell me anything just pointed out that I will need to get new tires by winter and showed me the wear.. this was consistent with a family member’s advice. I was very impressed by the service! I will be back.
I wish I could give this business more stars because they deserve it. I have had such bad experiences with my current car and wanted to just get rid of it. I brought it to them and they not only got the car fixed super fast, they where also very honest with really fair pricing and that is so hard to come by these days. My car now runs better than it did the day I purchased it. I will never go anywhere else! Thank You again 131 Auto Care. You're the Best!
This is the only mechanic I use anymore. They will give you fair prices and great service. I have never had issues with their work, and they have never tried selling me things I don't need. 10/10 would recommend to anyone looking to have work done.
My friend and I are 69 years young and our car wouldn’t start up after refueling across the street from their shop- they came across the busy highway and jump started our car, then examined it to be sure it would get us back to Indiana. Very honest and professional- highly valuable in this day and age. I would highly recommend them to everyone- a business you can TRUST! Thanks, guys!!
We took our car in for a minor repair and Sean got it done fast and at a more than reasonable cost. He even graciously accommodated an additional service we hadn't discussed when scheduling our appt. Will certainly be back.
