Brooklyn Auto Care in
Brooklyn (MI)

These people take care of their customers.

The manager Caleb is one of the most honest and fair shop managers I have ever met! I have been coming here for years and they have ALWAYS treated me right! I highly recommend them.

They stand behind their warranty. I was serviced for a new fuel pump that went bad soon after it was replaced. I had the car towed back and they replaced it for free, using a new supplier for the pump. An unfortunate experience made better by them. Thank you!

Great customer service. Very personable and professional.

I've purchased tires from them for three different vehicles. Each time the service was good and the price was good. They also did repairs on my F350 and I was happy.

I had a tire fixed, but it didn't take long to fix. great people friendly, good prices

Had an appt, got in right on time, service was fast, solved the problem and staff was friendly and courteous. Very happy with Brooklyn Auto

Great service, very helpful, fair pricing.

Brooklyn Auto Care is much needed here in Brooklyn! They offer excellent car care along with competitive pricing. They worked well with me in getting my rotors and brakes repaired in just a couple days notice! As well as helping with a tire patch, new tires, and all of my daily maintenance needed. Best price in town for an oil change as well. If you're in need of an excellent car repair facility then give them a try. Chasey and Caleb are honest on what needs to get done without the run around!

I took my car in to get an alignment and when I got the car back the next day my exhaust was broken, my gas was all the way gone and there was oil leaking on the exhaust. I am beyond upset, I will be calling the BBB and let them know what they do to peoples vehicles that their children and family drive in. I have never been so disappointed and mad at the same time. I even had to pay $40 for them looking at my car and what do you know they told us that all the suspension work needed to be tightened and worked on and they couldn't do the alignment because of that reason. I know that the suspension work is fine, this is just the worst customer service I have received my ENTIRE life!!!!! PLEASE DO NOT TAKE YOUR VEHICLES HERE!!!!!!!! Wish I could give no stars.

Yesterday we went for a brake leak and the lady said one wheel cylinder is leaking, but we won’t just fix that you have to fix all the brakes even though they were fine for $1000 and they refused to fix the part that was leaking and let us leave in a car With a broken brake line because we only wanted to fix that we didn’t have the money to fix 1k just 3-4 hundred wow

Charged me almost as much as they could for a couple fuses. But what really is messed up is i had just got my oil changed a couple days prior at a shop that even showed me the dipstick after.. I decided to check my oil thank god because it was overfilled had to take it back to the place i got my oil changed and they drained about 2 quarts out before it reached normal levels

I’ve had Brooklyn Auto Care as my go to for all of my vehicles for the past few years. I have never had more honest, reliable service until them! The customer service is on point, they’re pricing is beyond fair and they can answer questions with ease. I feel comfortable taking my vehicle there. I feel comfortable having my kids vehicles there as well. I highly recommend them for all of your family vehicles as well! They stand behind their business, their work and their customers satisfaction.

I’ve have been having Caleb do my work for a pretty long time. He does amazing work. You name just about anything he can do it. Chasey provides the best customer service. She is always on top of it and will do her best to fit you on her schedule. The most trust worthy and reliable people around.

Great service. Will definitely come back. Pic of tires they put on.

Trust worthy honest. Think my estimate cost $40. They got me right in. I ended up choosing Brooklyn Auto Care. I had an estimate from the Honda Dealership on my CRV. The dealership quoted a higher price for replacing some spark plugs. Brooklyn Auto Care actually gave me an estimate on what was wrong with my car which had nothing to do with spark plugs. Again they got me right in for the car repair. I couldn't be happier with the customer service and my car

I stopped by without an appointment because I was in the area. I explained to Chasey, that a check engine light popped on yesterday. She did a quick diagnostic check, shared the codes and didn't charge me anything.

Thank you for your fast and friendly service. We are new to town and you were able to help my mom who was visiting from Florida. If we need anything in the future, we will be coming to you. Happy New Year!!

Chasey and her crew had great customer service and quality work. They promptly shared updated information about my car and were ready to proceed once I gave the ok. Fast and friendly service, what more would you ask for?

After my oil change their technician was parking my vehicle, a lady backed out and hit my car. When my insurance company called they first denied an accident occurred then as my rep pushed, they admitted it but adamantly refused to allow the technician to give a statement as to what happened. Nor will they give any of their business insurance info. I went in to the shop myself with the same result. Even though it appears that the lady is responsible, my insurance company needs a statement from the driver of my vehicle. So I’m filing a police report and hoping for an outcome determining liability so I can claim the mini tort law and get my deductible reimbursed. Otherwise I just paid $1000 for an oil change.

Mike always sends me away happy knowing my car is in excellent hands. Used him with multiple vehicles and will definitely keep coming back!

I checked other places to do my brakes, Brooklyn Auto Care was recommended. I stopped in so they could take a look at the grinding issue and schedule appt for next week. My brakes were so bad that they advised they would do the work right now within a few hours had all new pads and rotors, plus oil change, the price was half of what the Ford Dealer was going to charge. the scheduling manager and mechanic were friendly, knowledgeable and all costs were up front. They also checked the vehicle out to make sure nothing else was wrong due to all the huge potholes in our area. I would recommend this place to anyone looking for quality work and great prices with no hidden costs.

Had new tires put on my 2017 escape on a Friday afternoon. Met the owner that day. When I was waiting for my car, I saw it be test driven off the lot. Thought everything was fine. When I drove it on my home, I started hearing a clunking noise. Had it looked it at home. The rear stabilizer bar had been been broken. We could tell by the scuff Mark's that it had just been hit by something to make it break. I had multiple scratches on my front trims from tires being mounted. Closed on weekends. I called Monday early to say that I found my rear stabilizer broke and scratches on my rims. Owner wasn't in due to family issues. Spoke to two different people on phone, drove there, showed my pictures of fresh scuff Mark's on stabilizer bar. They denied anything happened at their facility. Be aware, take photos of your car. Never did hear back from the owner after multiple phone calls and personal visits.

I had an EXCELLENT experience. The crew went above and beyond in repairing our truck. I am very impressed with the service and the pricing was very reasonable.

One of the best auto repair shops around! Quality work and fair prices. Thanks to Mike and his crew.

We have been going here for a few years for all of our vehicles. Honest work with fair pricing. Highly Recommend!!

The guys are great and work really really really hard to make their customers happy-quality work & will remind you when to put gas in your vehicle. Amazing. Best place in America. End of story.