Schram Auto Parts in
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Address:1325 N Cedar St Suite 1, Mason, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:48854
Working Time and Location
What clients say about Schram Auto Parts in Mason (MI)
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Jess did a great job helping me find the part and getting it ordered. These guys do a great job! Highly recommend!
Oct 21, 2025 -
I have dealt with this place quite a few times. This is the third time ive ordered parts through them and they sent them across the state to theyre place in Waterford. Once I can understand maybe even twice. Not three times. Especially the last two time within two weeks of each other. The incompetence is unacceptable. Their mistakes make me look bad when I give a customer a time frame....and now my clients employee has no vehicle to drive returning from vacation....I ordered my parts well in advanced of needing them and I still dont have them. From here on out I will be avoiding schram like the plague
Oct 21, 2025 -
I highly Recommend Schram Auto Parts — They Truly Care About Their Customers! When the transmission in our Blazer went out — our only vehicle to get to work and get our son to school — we were in a tough spot. After being quoted up to $8,000 from dealerships and spending days researching options, we came across Schram Auto Parts in Waterford, MI, and they were an absolute lifesaver. From the first call, Chad and Todd were incredibly helpful, empathetic, and understanding of our situation. They walked us through every step, helped us find the exact transmission we needed, and made the entire process easy and stress-free — even shipping it all the way to North Carolina! The price was more than fair, the service was outstanding, and it is clear they take pride in taking care of people, not just selling parts. If you are looking for reliable, affordable used auto parts and honest people who go above and beyond, I can’t recommend Schram Auto Parts enough.
Oct 16, 2025 -
If driving 53ft dry van. After Pulling into this bussiness you will need to get turned around. 1 dock operation sits in the edge corner of the main building. 1st time Not knowing I backed in from outside the front gate. After docking i realized that it was possible to drive through the gate and turn left at opening to make a IN YARD U-TURN. Total time spent picking up Full load was about 80min. All staff was helpful and friendly
Oct 04, 2025 -
Provided a used transmission at a great price and when they discovered the unit was not as expected (noted it had fire damage), called me to arrange for different transmission to be shipped. I appreciate that they had my best interests in mind when selling me parts!
Sep 21, 2025 -
Buying and picking up was very easy and smooth. Part comes on time. However, part’s description was not right. It was listed as A grade, but it has lost of scratches and some broken parts. It should be listed as B grade and price should be lower. Overall, this is a reliable used parts shop except product description, which is probably not frequent.
Sep 18, 2025 -
Great Custoemr service great quality parts . Worked with me regarding shipping got the part closer for me and saved me time and money . Definitely coming back for parts
Sep 15, 2025 -
The service was great and the part was the right fit for my car. Excellent customer service. I will always recommend
Sep 11, 2025 -
Treated me like I was family . Great place to go. Will always consider them first before going to any auto parts store. Everything they have is tested before u purchase if u wanna save a lot. Go see them!
Sep 06, 2025 -
They helped find the replacement parts i needed really quick. A few phone calls were made. Everything was set. Good company.
Aug 27, 2025 -
Great help by Jess with parts ordering . Pays attention to detail and really customer oriented.Thanks Jess!
Aug 26, 2025 -
Needed an odd part. It was in stock, they pulled it right away, price was reasonable. Everyone from shop to cashier were polite.
Aug 24, 2025 -
I am beyond impressed with the exceptional customer service and the fast delivery of parts, even from out of state. The team was incredibly responsive, attentive, and made sure I got everything I needed in a timely manner. They went above and beyond to ensure the parts arrived quickly, which made a huge difference. I highly recommend their services to anyone in need of quality parts and reliable service. Definitely five stars al around.
Aug 21, 2025 -
Perfect, got the needed part in the end. Pics didn’t show the damage to the first part I paid for in advance, the guys found another listed for more but didn’t charge me the difference. Great customer service!!!
Aug 16, 2025 -
Super friendly staff and amazing prices! I found the part I needed for $40 here, while everywhere else charged $75. Big difference when you’re raising kids! 10/10, will definitely be back.
Aug 15, 2025 -
Jess was awesome! Super friendly!! I got my part purchased fast and easy. Confirmed pick up date and directions. Sent me the link to even pay for it. He said he was a little new to the sales side, but he did not miss a beat. Felt like he had been doing it forever. Better keep this guy around!
Aug 08, 2025 -
Really nice guys to work with. Not a regular junkyard everything is organized and ready to go. Would recommend to anybody.
Jul 24, 2025 -
Found our driver side mirror, good price, got it hone and it took about 15 minutes to install. Great experience!
Jul 16, 2025 -
Jordan was awesome made it easy and quick will definitely be doing business with this company again because of him you guys got good employee
Jul 11, 2025 -
Very friendly helpful and knowledgeable staff. Extra time was taken to search for the exact part I needed for my truck. Very thankful for thier help and patience.
May 31, 2025 -
Great customer service. Nate was super nice with helping order the part for my car. He had it shipped out to me the very same day of ordering it. I'm very thankful that it was the exact part I needed and It was affordable. Overall great auto part store!
May 24, 2025 -
The dealership was going to charge me several hundred dollars for a part that I found from Schram's for $69. They were very professional knew exactly what I needed. .
May 23, 2025 -
The people at schramm's Auto parts were so helpful and convenient it was a little drive but they did everything they said they would do and more so helpful so pleasant to work with I've never had to really experience that level of help thank you very much Randy Ames
May 21, 2025 -
Purchased a part that schram had to order from another retailer. They gladly accepted my payment but never informed me as of when it would arrive or when it did arive. Could be much better. The closing of you pull isn't helping the rating
May 17, 2025 -
Nate was very polite and helpful in getting a part I needed for my daughter’s car repair, as well as assisting me in locating another place to get rims that were not available at Schram. Great experience!
May 01, 2025 -
I initially looked up the parts I needed online. I decided I didn’t want to wait so I went to the Mason storefront. I ended up being assisted by Jay Johnston. Quick and easy process, got the parts I needed at a fair price. One of the initial parts that they pulled was apparently broken. I hadn’t even seen it and they said they were going to go pull another one as they didn’t want to sell me one that was damaged as that’s not what I had anticipated. That was appreciated. Overall great experience, definitely going to be my new “go-to” for used parts.
Mar 19, 2025 -
Front desk representative was very knowledgeable and helpful. There prices were the best for my original part. My part was in stock and price was$5.00 dollars cheaper than Amazon + no week and 1/2 wait for my part. Amazon wasn't an original part for my truck. These folks will be my first stop for parts from now on. Very happy customer
Mar 13, 2025 -
Staff needs to be upfront about core exchanges. You don't get your cash back until a week later in the form of a check.
Mar 06, 2025 -
People there were very friendly, helpful and knowledgeable. Seen my part on eBay which made it easy to confirm condition which helped because I was coming from out of state. Reasonably priced and was already off the vehicle. Would recommend
Nov 24, 2024
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