What clients say about Mullins Auto Parts & Towing Inc in Leslie (MI)
Don’t know how their towing is but their prices on parts are the same price as ordering the OEM part brand new… not much of an incentive to buy parts from them
I’ve lived in Leslie for over a year now, and I truly value supporting our local businesses. I’ve needed towing services several times, and they have always been kind, reliable, and helpful. On one occasion, the owner’s son even brought me home when I didn’t have a ride, which meant a lot to me.
Today, I had to have my car towed again, and I was feeling stressed and unfortunately let that come through in my tone. I sincerely apologize for that. I really appreciate the owner taking the time to come to my home afterward so I could explain and apologize in person.
I’m grateful for their service and professionalism, and I fully plan to continue giving them my business. I would absolutely recommend them for any towing needs. They also work very well with my insurance and make sure I have all the proper paperwork needed for my claims.
A new truck for partout was listed and items were not listed yet was told to call back the next day a 2:00 tuns out everything I wanted sold before 2:00 shady business do not recommend working with them
Driver left as I was pulling my vehicle out to be loaded on a flat bed. Have been trying to get them to pick vehicle up for a week. Garbage company don't use.
Just wanted to share my great experience here with Tim. I was in a pinch and needed a harder to find part on my Cadillac xts and Tim helped locate the part and gave me a solid price. Great customer service and offered a refund if the part did not fit. Lovely place!!
The best prices in Michigan worth the drive for sure! They are so friendly understanding and communicates well. I wish they could fix everything on my car cause I would give them all my money. Keep up the great work! Again lowest prices in the whole Michigan.
I was sitting on the side of the road with my hazards on and this young man in a mullins tow truck pulled up today to help me. I did not even have a chance to call anyone but I think it's a testament to their customer service and really caring about people to stop to help me. Great service!
Great place to get your truck or car repaired we just got a great deal on 4 tires for our car. Then employees that work there are honest and knowledgeable about parts trucks cars tires , also they do towing as well great place to go to if you need repairs or need a tow . ill be back for sure.
Top Notch. Delbert is the best exhaust man ever. He's a legend in his own right. Hands down, Timmy is an excellent mechanic, who's a stickler for diagnostics. Towing services are fair and competitive, I've been to the salvage yard a few times. If Timmy doesn't have the part you're looking for, he can find it. I've had towing services performed by Mullins Towing. Company has always been fair and was there when I needed them.
We can always rely on Delbert to fix, whatever is broken, we really appreciate Mullins, they're definitely reliable, and reasonable!!!! Hats off to Delbert!!!
I just used their towing service this evening and had to write a 5 star review . I called to give my info and request towing and he arrived no more than 10-15 minutes later. Very friendly, timely, and got my vehicle home safe! I would absolutely recommend this towing service to everyone!
GREAT Experience other then called around to other places because it said they were closed on a Sunday so I wish the towing would have specified the hours but called them anyway and he was there in 5 min. Very nice guy!!! Thanks again MULLINS TOWING
Requested services from AAA to get my truck out of a ditch after being plowed in by road crews. Was told 45mins, guy was there in 20. Very helpful, very efficient would definetly recommend and will use their services in the future.
Looks like they have alot of inventory. Had the customer service not been so terrible I'd recommend the place. Didn't want to answer no questions. Was more or less treated like a Nuisance.
I locked my keys in my vehicle and called Mullins for help. They got to my vehicle within 10 minutes, helped me quickly, and were very kind and friendly!
We had a breakdown on our vehicle, called AAA for a tow. They were quick to respond, the driver did a great job putting us at ease during a stressful time, and got our vehicle where we needed it in a timely manner. Very much appreciated them and will recommend in the future.
My son broke down on his way to work about 2 1/2 hours from home. We were not familiar with this area at all. I called Mullins before they were even open. The owner was great to work with, my son got the parts he needed and fixed his truck.
Mullins staff is very friendly. I am very happy with my service i received. I have been to them 3 times and also used there wrecker service. I would highly recommend them to anyone looking for quality and reasonable auto repair.
My 4 year old and I were T-Boned by another vehicle recently, and one of the men that works for Mullins happened to be nearby (off duty). He stopped and literally stayed with us until my husband was able to drive us back home. He was incredibly helpful and kept me calm during a really chaotic situation. I am so thankful that he was there when he was because he definitely lessened the drama! I wish I asked his name so I could call him out!! Regardless, thank you for amazing service and human decency!
A few months ago, I was involved in an accident in Lansing, Michigan driving to Southfield, MI. It was a Sunday evening and I was having trouble getting a tow. I got through to Mullins and a man named JC came to pick me and my car up. By that time it was around 9 p.m. and I was really feeling down. JC immediately offered assistance and right away I could tell he was a genuine person. It’s very rare that one is able to get to know someone in a 2 hour period but I could tell what JC was all about. Instead of being upset and complaining, which he had every right to do on a Sunday night, he did everything he could to help, driving me all the way home and sharing life experiences with me. JC really made the absolute best out of a bad situation!
Tommy was very courteous, prompt, and respectful. Would definitely do business with them again. Their trucks are very clean and seem to have all the right tools and supplies for any job.
If i could give a lower rating i would. With a combination of unjustified and overpriced services that lacked in quality AND of truly horrendous customer service, these people are money-grabbing criminals. I would never recommend their services to anyone, and frankly think that their nearly criminal business practices should be investigated.
The police called them to tow my car - accident was in Holt, they took it way the hell out to Leslie, then charged me $300 claiming that they had to go significantly off the road. Um, 5 feet? LIARS. Accident report clearly shows how close it was. Most unhelpful and unfriendly people I have ever met. Had to ask repeatedly for a price, the yokel just kept saying "it would be expensive." Do not use this firm. If they show up, send them on their way.
Fast prompt service and very reliable with reasonable prices! Would recommend for tow and service. Even though live out of town, will take my vehicle back if necessary in future. Thanks Mullins Auto & Tow😊
