Swift was quick to fit me into their schedule and towed my car the same day from Charlotte to Yopsilanti for just $320! (Others quoted me $500)
Great service & great timing to deliver. Staff was very helpful.
I am very happy they were able to take such good care of my car and at a great price.
Highly recommend!
absolutely the worst place ever my mother had just got out of the hospital with a hip replacement went to her car and the battery they thought was dead. The driver Anthony came looked at the battery. Said the wires were corroded. It wouldn't start it needed a new battery he said he would be back in a half an hour. He continued to tell my sister who was waiting to take my mother home that he would be there in 15 minutes 20 minutes 30 minutes then it was I have a car that's needed to be towed. Anthony said I need to get to the police impound then I'll be there 30 minutes is what he told me after I called him to see if he was really going to show up he promised me he would be there in 30 minutes. 40 minutes comes he's not there so I drive an hour and 15 minutes to bring them a brand new battery and when I look at the battery, there's no corrosion on it. The battery looks brand new just like my mom knew it was but never thought the guy would flat out lie. He never came back and he just flat out Lied about the battery. It had a full charge. It was not even the battery my mother who had just had surgery wasn't thinking straight, and she had two keys, one that opened the door And The other key started the vehicle. Once my sister's husband was contacted He told them about that key situation, he would've thought of that off of the rip, but he was told that the battery wires were corroded heavily, and that the battery was dead so he believed the guy and never once thought about the two different keys scenario. Once I arrived and figured out that the battery looked brand new and had no corrosion He thought about the two different keys. It was another key and it started right up! Swift towing are crooks. I would never use them!!! They did my mom so dirty. She was there 4 1/2 hours sitting in a wheelchair waiting on this guy in horrible pain, absolutely unacceptable!!! Swift towing do the right thing and fire Anthony, he gave your company a really really bad name.
I had posted on a community page yesterday a few services I needed help with (lockout, jump and tow- on account I don’t have insurance and hadn’t been driving my car.) A Anthony from Swift Towing answered my post. He said he could come out tomorrow which is today now.
I texted and called several times with no response the number he gave me. I ended up calling the company line in Holt. I found out the guy works there but never talked to him. I did find out he quoted me $85-$90 for my three services but he’s not an owner or manager. He had no right to do so.
I still needed my car moved today so accepted the $150 quoted. The guy on phone said he was still giving me a deal. I said he shouldn’t have employees going rogue quoting their own prices. Well, as it turned out, I waited three hours and was still waiting. I ended up calling another tow company that got to me and had everything ready to go in less than 20 minutes! I’ll never use this company ever again! There is nothing Swift about this place!!
Horrible worker, so the young punk driving the red flat bed blocked off the dead end road I live on in Holt so I drove around his truck with my truck and he decided to yell at me so I yelled back and by the end of the yelling he threatened me with a tire iron and yelled I had a knife which I did not threaten anyone with any weapon of any kind. I feel that young punk needs to lose his job. That is very very unprofessional and cops was called but didn’t do anything. The kid towed the people’s truck at the corner house away then decided to come back running his mouth and threatened my woman telling her to watch out because he knows where we live at.
They were prompt, and if I may say, "swift" to get my car to Swift Motors, who very "swiftly" (lol) fixed my car, and got me back on the road, and they charged precisely what they said they would which, given the circumstances, wasn't too much to ask, as it precipitated the swift resolution to my emergency. Nice job, guys, much appreciated.
I walked out this AM to a flat tire. I called my insurance for roadside assistance. They sent Swift. The guy was super nice. I didn’t catch his name, but wish I had. He helped put air in my tire enough to get it a couple miles down the road and followed me to Belle Tire to make sure I got there safe. I recommend them. Super nice folks.
AARON WAS THE BEST,MOST COURTIOUS,PROFESSIONAL, AARON Was able to winch me out of A VERY DIFFICULT POSITION I PUT MYSELF IN ALL IN THIS SNOW. THANK YOU AARON. MY BUDDY !!!
I waited over a hour for another tow company. Called swift to come help me because I was in a rush. Someone was there within 5 minutes. Super kind man. Would have tipped him if I could afford it. Definitely recommend this company.
They came and towed my mom’s camper because it was called in as abandoned. Wouldn’t release it back by showing a bill of sale (just bought it not even 12 hours before it was towed). With the amount that they are charging to get it back is way more than what the camper is worth. Now they won’t even let her retrieve a few belongings that was on the camper. This place is a joke!!
Appointment for 7:30. Showed up at 9:05, it is now 9:50 and still isn't hooked up! What a joke! Do yourself a favor and call someone else unless you like spending your ENTIRE EVENING waiting!! Miss poor service!! 0 stars!!
Worked with my insurance to get a service dispatched and they picked up the order with a 60-90 min lead time. 80 minutes later I call to check and he says another 45 mm minutes. 45 minutes go by and they say 20-25. The driver calls 30 minutes later says he will be there in 15. 30 more minutes pass!! I was stranded in the side of a major freeway for well over 3 hours! Would never use this company and tell your insurance company not to use them
The driver of this company is extremely aggressive. Witnessed him swerving in front of cars, tailing others, all while towing two cars. He lowered his window and was yelling at passerby’s. I would not trust this company with my cars with the way he is driving.
I had quite a few things stolen from my vehicle. I’d really like to get ahold of someone but keep getting sent to voicemail. This is really frustrating when I’m relying on these people to help me out. Some things belonged to passed family members and I had to scrap the car so I know it’s not just somewhere in the vehicle. I cleaned my car before taking it to the mechanic so i know what was in my vehicle and I’d really appreciate someone getting ahold of me.
My roadside assistance company sent these guys out to help me jump the battery in my car. Took them 90 minutes to get here. The guy did not know what he was doing. I kept telling him I know it’s my battery bc I’m certain I left the interior light on. He tried multiple times to jump it and I could see the each time the battery was getting more and more juice. However, he gave up and said it must be the starter. So I called my insurance company this time and they sent out a different tow company who had the car running in 2 minutes flat. Thanks for wasting my entire morning. Please train your employees better.
Was minding my business on the road when one of their drivers suddenly got really upset with me and started raging. I still have no idea what I did, but the dude made sure to take the time to stop beside me at a red light and cuss me out and flip me off. When the light turned green, he immediately changed lanes on me missing me by inches.
5 stars to Jay! Showed up right on time, very professional and knowledgeable. Thanks for dealing with the bee’s Jay! LoL
Keep this guy around and you will continue yo have happy customers!
Initially I had PJs towing come out and try to jump my vehicle. They could not get it started and advised I have it towed to shop.Swift came out to do the tow and tried jumping themselves and was successful in getting it started
Big thanks to Dylan for getting me on the road his service was awesome.
Had to call them twice when the starter and ultimately the flywheel broke on our vehicle. Both times they showed up quickly and had the car back to the house with no issues.
Called these guys while stuck on side of road. My tow driver arrived within 30 minutes. He was kind and down to earth and gave me advice. Took me right to my mechanic. Thank you to gentleman who choose to pick me up over end of shift.
Not no more try to tow for parking at my brother trailer in mason as I was standing bye my car . That sad when you know the just changed it where you can't park in the road . So the drive throw to see if they can get somebody. With out the park even calling them . Do they need a go fund me page page on Facebook
The tow truck driver was there within 10 minutes on Christmas Eve... he was very professional, very courteous and kind, and handsome just made the whole bad car experience run very smoothly so thank you to whoever you are
They created more damage to my will because the baby hooked it up. It seemed like they was moving fast and didn't take consideration and how they I tow my car
I've been towed twice by them. Both times the drivers were great. One even offered to change my tire, in -10 deg temps, to save me some money (no spare and the tire sealant was old and dry). The other time I had a car moved to a new residence. It was only $65 which seems ridiculously cheap for a flatbed tow.
Quick, reliable, awesome pricing and they do what they say they will do!!!!! I won’t use anyone else. I have used there services three times and Haven’t been disappointed. Thank you for your professionalism. Robert.
I waited all day for a tow to 3 miles away, because the insurance company sent a company from Detroit to tow me me. At the end of the day I cancelled their company and called swift. They were here in an hour and took care of it for me. Driver was excellent. Price was reasonable. I definitely recommend them.
Many people complain about towing because they are emotional and stressed. These bad evaluations of a service can be simplified if you called them back to see if the driver was coming. The one that was late may have had something else come up. Dont blame them for your lack of follow up. Also if your roadside assistance through insurance didnt follow up dont blame the tow truck company.
They were at my house in one hour like they said. Professional driver hooked up my Suburban and towed it to the repair shop. These guys are good at what they do and people who want to bash businesses need to consider all aspects of their service instead of focusing only on the negative.
