Set appointment for car to be picked up on a Tuesday 1-5 pm and the tow truck driver was supposed to call one hour in advance. No call, no show - missed a half day of work as a result. Called them the next day to reschedule. Driver called to say they would be there in 30 minutes.. showed up 90 minutes later
Almost everything went smoothly. It's called cash for cars. But you recieve a check. Then when you go to the bank to cash the check, it's unable to be verified for 48 to 72 hours. So that's pretty crappy.
Really easy to deal with - came to where the car was, so I didn't have to mess around towing it. Was better price than if I'd dragged it to the junk yard.
From the first call to the end process of seeing our vehicle towed away, it was a very rewarding process. Professional, quick quote and pickup was the next day, with a check provided at that time. A++++ and would highly recommend.
Thank you very much for making the process easy from start to finish. I was very happy with how quickly everything went and the communication throughout. Thanks
This company was referred to me by my BMW contact and I was pleasantly surprised at the simplicity of the process and the quick completion; exactly as they stated it would be. It’s nice to find companies that do what they say they will do… timely.
There was one negative that I was not informed of, they are cash for cars but provide a check instead The check takes 24 hours to clear so cashing the same day is not an option for everyone. They pay for a service with Bank of America, so if they haven’t input the information by a certain time that day, it will be there the next business day, in most cases.
Other then the check, the process was pretty straight forward, they keep you informed on what they do and what they need. I received a check for the price that was promised, I did not have to haggle with driver about the price they promised, which mattered to me a lot.
If you find yourself in the situation of selling a car for salvage, Cash For Cars is the way to go.
Long story short, my son totaled his car. It was a stressful time and not a situation I have ever been in. Once the body shop determined the car was totaled, they told me I had to salvage the car. So, with the help of Google, I reached out to all the major salvage companies online. When I got to CFC, they beat everybody’s offer. Plain and simple. They assured me when the car was picked up to be towed, that there would be no haggling or hassle. I guess this happens sometimes, where the tow truck driver may try to drive the pay out down for their commission. Absolutely not the case in my experience.
Everybody I spoke to was kind and helpful and did their best to meet my expectations of what I wanted to get out of the car, so I booked them.
I still had other companies calling me in the meantime.c trying to haggle and they just couldn’t beat CFC.
The process could not have been more seamless! The car had to be towed, I set up the appt, met the driver who was great! He was charming and very friendly. He gave me a check and I gave him the key and signed title to the vehicle and voila, this chapter of our lives is over.
Thank you so much Mafra and team! You are a solid business and I highly recommend Cars For Cash.
Cash for Cars did an excellent job from evaluating and pricing the car to closing the sale. Copar, the company that picked up the car jumped the gun by picking up the car before scheduling me to be there with the title and the chance to take the license plate off of the car. I mailed the signed title and received my check and license plate back in the mail. So, it all turned out fine. I would certainly recommend C for C in the future!
My car was 11 years old and then transmission failed. Would of cost me more to fix then the car was worth. Called Cash For Cars and a few other places that recycle cars. Cash For Cars by far gave me the best offer and were easy to deal with.
I sold them a car that my mechanic said wasn't worth repairing. I called a couple places with make an model they made the best offer. Took a few assigned driver before they could pick up when I wasn't at work, but it went smoothly.
The experience of getting my quote and getting connected with a local salvage yard was terrible. The call quality was bad, my call was dropped multiple times during the process, and it took FAR longer than it should have. Luckily the last person I spoke with was able to get everything completed. The local vendor was prompt and courteous and I was pleased with that part.
Car died. They picked it up and paid for it. Very easy, courteous transaction. Only 4 star instead of 5 because tow did not arrive on schedule and I had to contact to have sent out resulting in a longish wait.
The good: they gave me a better price for my old car than other buyers and towed it away when they said they would. The bad: some workers at the company were still calling and texting me trying to buy the car even several days after I had sold it to them. Left hand does not always know what the right hand is doing there.
Would give 0 stars. Horrible customer service. I waited 3 hours to be contacted. When I finally called to inquire I was told very rudely “we pick up 400 cars a day, we will get to it when we get to it”. I said “I really can’t get any sort of time frame?” He replied “we work until 4am, we have over 400 cars to pick up a day, we get to it when we get to it”. You expect me to believe you pick up 400 cars in the Grand Rapids area daily? Regardless, awful experience. Definitely don’t waste your time.
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