Since 1988, Auto Surgeon in Lansing, MI has delivered trusted, high-quality auto repair and maintenance backed by honesty and expert care. Our ASE-certified technicians specialize in diagnostics, engine repair, brake service, oil changes, suspension work, and electrical system repairs for all makes and models—foreign and domestic. We use state-of-the-art tools and industry-leading software to accurately identify and resolve issues. Conveniently located in Lansing, we’re committed to fast turnaround times, clear communication, and dependable results. Whether it’s routine maintenance or complex repairs, Auto Surgeon is your go-to shop for reliable auto repair in Lansing, MI.
Hours not specified
What clients say about Auto Surgeon Inc in East Lansing (MI)
I drive three hours to bring my cars to Auto Surgeon, they’re that good. I trust them to do things right and (this is especially important for me) not to do things that don’t need to be done. Really impressed with the service level and professionalism and I refuse to take my vehicles anywhere else.
Excellent experience!!!
Took a vehicle for a pre purchase inspection and Ayden did a great job.
Very detailed inspection and digital report with photos at a very reasonable price.
Highly recommend!
I've taken my best friend there for years and ended up using them myself at his recommendation. They're kind, VERY thorough with the inspection report that they give you which contains images and explanations, and surprisingly reasonably priced. The shop has after hours pickup and drop off, which was handy with my schedule.
They pointed out a problem with my brake drums but mentioned that it wasn't something that I'd need done right away and gave a reasonable timetable on when it'd be smart to get it addressed. They weren't pushy on trying to upsell me here and now, and I think that combined with all the good word I've gotten from my friend makes me confident that they're an honest shop. No complaints, they're my go-to mechanic shop now.
My van wouldn't start. They found corrosion on the battery terminals and fixed it for a fair price. They also found many other issues on my 215,000 mile, rusty, 18 year old van. I don't want to invest a lot but safety is important. Kim pointed out the safety issues to keep an eye on. Just what I need.
I just wish she had pointed out that it was time for an oil change. The engine still runs great which I attribute to regular oil changes.
I was very impressed with the high level of service we received from Auto Surgeon. My daughter's car broke down at school, about 45 minutes away from home. We called several places in the vicinity but Auto Surgeon was able to start working on her vehicle the next business day, they seemed very knowledgeable about her issue (we knew it was the radiator), and they gave us a rough estimate over the phone that was reasonable so we towed it in. The end cost was slightly cheaper than the estimate, so we were happy about that. Also, I've never had a car repair shop do such a thorough inspection on the whole vehicle. We received a detailed report with photos so we know what needs attention down the road. They did not try to upsell us on any of that, it was more informative. Keep up the great customer service AS team!
Thrilled to find out about Auto Surgeon! It is so nice to get a full report of what my car needs, what is urgent and what I can wait on. As a female who is not a car girl, I appreciate working with a crew who it is apparent they are very passionate about cars, can explain to me what is wrong without being condescending and ALWAYS respectful.
I have no problem steering friends and family their way, i know they will be well taken care of everytime!
If you are accustomed to how Bill ran this shop, then you will find yourself disappointed. Lots of bells and whistles but lacks the trust, timely customer service and personalization that Bill was uniquely excellent at
Absolutely fabulous! My daughter is a student at MSU and had some desperate problems with her car. Auto Surgeon (Kim) worked with us and the repair even came in under estimate. Everything was above board and ethical. Highly recommended!
was nervous about visiting the mechanic for the first time but Bill and the technicians at auto surgeon gave me a lot of reassurance and timely service. if you don’t know much about cars and want to get honest help, i’d recommend coming here :) thank you !
I've been taking my cars to Bill for over 20 years! He has always treated me and my vehicles wonderfully. As a young woman in a larger city I was always worried I would be taken advantage of by Auto mechanics.Bill and his staff always took the time to explain things to me, never pressured me to do unneeded repairs, and made me feel safe. I highly recommend this place to any young people looking for a place they can trust.
Bill was wonderful! I added on a battery change to my preexisting appointment with no trouble and he got my car in and out within the same day! Explained everything to me very well and I got a voucher for a free oil change at the end of it all! Very reasonable prices and great service - highly HIGHLY recommend to any single lady looking for good info and good prices
We've been taking our fleet vehicles, and personal vehicles, to Bill for over a decade now. You won't find a more honest, knowledgeable, and professional repair place in Lansing. His pricing is fair, his service is transparent, and if he doesn't specialize in a repair you need, he knows an honest guy who does. One time he diagnosed that we needed air conditioner condenser replacement in one of our trucks, and he booked the appointment and delivered our truck to the air conditioner guy, who did a fantastic job at a great price. Bill is keeping all of our older vehicles reliable and on the road longer, which is saving us a ton over time in car payments and insurance. We recommend Auto Surgeon to all our clients, freelancers, and family members. Bill's the best.
After 12 + years bringing our fleet of 5 family vehicles to Auto Surgeons we continue to be treated very very well. Pricing is fair, service is quick and professional, and we often get great free advice and small repairs at very little to no cost. Bill and team has seen several cars we're thinking about buying and give a free quick and honest analysis. Love Bill and the whole crew.
I've been taking our business and personal vehicles to Bill at Auto Surgeon for over 10 years. Everything you could want in an auto repair facility:
- Great quality work that they stand behind.
- Fair Prices.
- Absolutely the most honest auto repair facility I've ever been to.
I recommend them 100%!
I started bringing my car in to the Auto Surgeon about 20 years ago, and I won't go anywhere else. Bill and his team do great work at a fair price. And they are extremely trustworthy, only repairing what needs to be done while keeping an eye on things that may need some attention later on. Over the years, I've walked, ridden the bus, and biked to this repair shop. I would snowshoe if I had to. My biggest concern is that Bill will retire before I stop driving.
Started going to Bill at auto surgeons based on a recommendation from a coworker. At this point I’ve been going to him for years (and for three different vehicles!).
Things like regular maintenance (oil change, tire rotation, etc) as well as having things looked over to get a second opinion (e.g. is it really going to be $200 to get the muffler tightened up, or am I being bamboozled by the dealership) have been my common interactions.
The price has been good, the service solid, and the communication honest and straight forward. I would 100% recommend you stop by if you need anything done on your vehicle.
I used to be a Student at MSU & would take my car here whenever I was having issues. Bill & his team are efficient, honest and upfront about any issues your car may have! They are reasonably priced & will be honest with you about what your car needs. I always recommend my friends still in the area to take their car here!
I do not take my vehicles anywhere else. Bill and his staff do a thorough assessment of the vehicles. I never worry about being taken advantage of with the work that needs to be done. Bill goes over pricing and options before any work is done. They are not afraid to refer elsewhere if they can’t do the job. Safety and integrity matter to them. I have even called and gotten Bill’s advice before purchasing a new vehicle. I always drive away knowing my family and I are traveling safely. Thank you!
Great place! My car was dead and I didn’t know why or what to do. As a young and single female with zero expertise on cars- I was nervous on who to call or getting overpriced and taken advantage of my naivety. I called here based on reviews and it was the best decision! The owner was so kind on the phone and gave me tips on troubleshooting. He didn’t immediately dismiss me or make me try to bring it in so he could charge me, he genuinely had some ideas to help over the phone. When it did come to needing to bring it in, he helped with identifying a tow service, gave me step by step instructions, and peace of mind. My car was fixed in only a few short days and the price (which I ran by my friends and family) was MORE than fair. In fact, it was far less than they expected it would have been. If you are new to the area and wondering where to go- this place is it.
One of the best mechanic shops that I know. They are honest and have great prices. My cars air conditioner went out and I went to three different mechanics before I found Auto Surgeon. He found the problem and told me that he could take my money to fix it but my car was old and so he didn’t feel right about doing the job since it was more than what the car was worth. I really appreciated it since he didn’t just fill it with coolant and say everything is fine and charge me $200 for the pleasure.
I’ve used Auto Surgeon for my oil changes and car repairs for years and am so grateful I found them! Easy to schedule with, respectful , HONEST, and friendly. I have called Bill (yes you learn their names) to ask him questions about my car and get second opinions if I’m out of town and he always takes the time to give an honest answer (vs the one that makes him money ) and explain why . I recommend them often to friends in the area .
I had a great experience with Auto Surgeon. They provided excellent service and helped me and my family fix our car when we really needed it. The team worked closely with us to ensure that we received the best possible price without compromising on quality. I found them to be very honest, straightforward, and reliable. I highly recommend Auto Surgeon.
It’s been a few years since I’ve taken my vehicle to Bill because I now have a company car with its own maintenance program, but I wouldn’t recommend anyone or anywhere else in the Lansing area to take your car to. Bill was always professional, friendly, and honest to me. Never condescending and doesn’t take advantage. He once let me leave with my repaired car without paying in full because he knew I was going on vacation the next day and didn’t want me to worry about money, so he let me come back in to pay it off when I returned & got my next paycheck. Stand up guy. Great oil change program. Happy holidays Bill!
I found Bill and the Auto Surgeon team via some friends that spoke very highly of him. I know a good repair shop is hard to find these days, and great customer service even more so. Bill and his team are nothing short of amazing. The communication as they worked on my car, prepared options for me to evaluate, (I like to save money, but also like to know what would be the consequences of doing "a little now vs. a LOT later, etc.)" and also getting my car completed in the timeframe they quoted me were nothing short of perfect. Thank you Bill and team, I am glad I found you and you have a new customer for life!
Bill and his crew at Auto Surgeon are exactly what you want in a mechanic. I've taken my cars to Bill for years. I initially went to him for a second opinion on a little Saturn Hatchback that I loved. The first mechanic told me it would require a couple thousand dollars in repairs. Bill agreed with this assessment (at a lower cost) but recommended that I trade it in and get something different that would be more reliable. It took a little convincing to get me to understand this was the right choice and he could have easily taken my business and my money and done the repairs. Ever since I've trusted Bill to tell me the truth about my vehicles and to charge me a fair price. He's gone out of his way in talking through things with/educating me has always done great work. He's a great business owner and his team is thoughtful and thorough!
I have been taking my vehicles (both personal and work) to The Auto Surgeon for more than a decade. Bill and his entire staff are kind and compassionate. They fix the problem, they care about everyone who walks thru the door. This is the most respectable, honest mechanic in the Lansing area. Anyone who try’s to tell you differently has never been there or is lying. If your vehicle needs repair, give it five minutes of talking to Bill and you will know you’re in the right place. Cannot recommend Auto Surgeon enough!
This is my favorite auto mechanic repair shop! They have a great deal on oil changes too if you ask Bill! I have done my research and compared all of the quotes that they have given me with the ones for this area for several different repairs over the years just to double check that I was not being overcharged. 100% of the quotes have been at the low end of the spectrum. They do a great job and get things done fast. Just remember to make an appointment, as they seem to only do things by appointment (including oil changes).
Simply the best. Bill and his staff have been taking great care of my cars (domestic & foreign) for 20+ years. He explains problems using terms that I can understand. It has been such a pleasure consistently receiving outstanding service that is reasonably priced for many years - - a rare experience.
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