Just had a walk in oil change on my truck and it was pretty fast. Johnny was nice to explain everything from the courtesy inspection and answered any questions I had. I would definitely recommend this place to anyone!
Woke up to RR Tire at 7 lbs. Luckily, they are between my house and work, and I pass every day. Pulled in, and was immediately taken care of. No bullcrap, no time wasted. Awesome work. Tire fixed, all aired up, and rolled out in 30 minutes! Ask for Johnny!!!
This place is amazing. My son lives in Kalamazoo and driving home. His car broke down in Lansing. I live in Oxford. Which is about 80 miles away. I drove up to Lansing and we had the car towed To the shop. The personal customer service was incredible. We went over the problem with the car and a couple of the ideas that it might be they Explained everything to me I could understand this was later in the day and they were already closed. The next morning I got a quote we have text which was extremely convenient. It was very exact and precise and told me what my car needed. I gave them the go-ahead to Do the repair in the afternoon I drove back to Lansing and picked up my son's car. I thought the cost was extremely fair. The customer service was better than I've ever had. At any other repair shop. Thank you so much Geoff
My son goes to MSU, and I am out of state. Selected Dykstra on Larch St because of proximity to the airport (where his car was parked and had not started upon return from winter break). He looked at it the same day, and was able to get it fixed the same day at a price that was unexpectedly reasonable. Highly recommend. Ours was a German car, so was searching for someone who does everything, and Johnny was our guy.
Johnny was an amazing help, took real good care of me. The tech mark was very thorough. And kept me clearly informed threwout the process. Grade A service
I always have a good experience with Dykstra Auto. I feel they're honest and trustworthy. When you bring your car in to see what's wrong, they will do an inspection with a really thorough report that includes photos and sometimes videos. Also, they do an inspection with an oil change, which has been very helpful in the past.
Great experience with these guys, mysterious clunk in the rear-left. I was concerned It was a safety issue, so they worked me in quickly to at least rule that out with a visual inspection. Diagnosed quickly, had no problems. Super friendly, didn't make me feel stupid for telling them my ideas about it. Super clean, organized and disciplined. I'll be back!
Johnny and his team did a great job. Needed a new exhaust installed on my Subaru. Took care of me, was even able to get an appt on Christmas Eve to get the job done.
The team here took such good care to ensure excellent communication throughout the process of troubleshooting the issues with our vehicle and completing repairs in the timing they committed to. It was a challenging situation overall, but they pushed through and got our college student back into her vehicle quickly, and safely.
At one place I was told my alternator needed to be replaced costing over $1000. I took it to Dykstra‘s. They ran some test and confirmed my alternator did not need to replace whether it was just a loose wire only costing me $75. 10 out of 10 recommend this place very reputable and trustworthy, especially as a young woman! Felt super comfortable there. Johnny is great!!
Our service representative was amazing! He took care of two of our cars in the past month! He was in touch and treated us like family! Very informative and kept us updated and informed! Highly recommend him and the service he provided for us! I’m sorry, I didn’t catch his name! You should be able to look him up for the two service tickets. Last name Scheiderer! Thank you!
I took my car in for a check engine light issue and they took care of it much quicker than I expected. I also got a slight discount on the repairs, plus they drove me home after dropping off my car. I will use them again.
I like their online scheduling yet calling would have been just as easy. Friendly, knowledgeable staff. I had my oil changed and tires rotated while I waited in their nice sitting area. It took about 40 minutes. I would recommend them to anyone.
Jonnie and his crew went above and beyond repairing my flat tire on such a short notice! Very accommodating and the wait room was very hospitable. Thanks again guys!
They are great people who are truly interested in helping each and everyone who walks through the door. They were up front and honest with us about cost and time, and the out come of work. We will continue to use this great service
This was hands down the best experience I’ve ever had when it comes to auto repair. Professional, affordable, quick, and they treat you like family. We will never take our business elsewhere. Customers for LIFE!
Great experience at Dykstra's on Larch. They took the time to talk us through everything by providing great customer service and expertise. I highly recommend this facility for all your mechanical needs.
Over the last few months, Dykstra's has done my Toyota's exhaust system and front suspension. These folks are great--informative, attentive, friendly! So happy to have found them. I'll be going back for sure!
I got my car repaired last Friday, (the blower motor needed replaced) everything went great and it was back before promised! Johnny did an amazing job with communication, he even gave me a ride to the shop to get it when the work was complete. The service and communication was greatly improved from my visit last year for brakes. I often do not leave reviews but I am happy to give this place a 5 star! Great job guys! Excellent improvements have been made!
The staff at Dykatra are phenomenal. The explain what you need to have done. As soon as you say ok they are on it. Parts ordered if needed and right to work. I wish more businesses had staff like this. It sure helps me when I know I can trust when they tell me something needs to be fixed and it gets fit right the first time.
My check engine light came on and I stopped by on a Thursday afternoon, the mechanic stopped what he was doing to help me with my issue. He ran some diagnostics and found no serious issues with my vehicle, he cleared the error code and didn’t charge me. I was in and out within 10 minutes. Would definitely stop by again if I had issues with my vehicle!
My experience was great. Everyone was polite and professional. They did the job they said they were going to do and in a timely fashion. With no pressure to upsale into needed maintenance
Very friendly and helpful. Helped diagnose very bad service I received at another shop. Let me come in the shop and look underneath the vehicle while they explained what was wrong. Greatly appreciated!
Needed a patch on my tire. Never been here before but was driving by and decided to see if they could get it done quick since I working my sales route and didn’t have time to wait around. I was in and out in 20 minutes. While waiting I was talking to them about installing a hitch on my equinox and they told me they couldn’t do it because they weren’t insured for it. They researched what estimated parts and labor costs would be and what they would charge if they could. Now I know what I should expect to pay for the install. To top it off they didn’t charge me to fix my tire. Would give 10 stars if I could!
Thank you to this talented team! Special shoutout to Johnny, he made this experience extremely smooth and allowed it to be a learning experience for me. The team here does amazing work, they’re friendly, and they work fairly fast. I had a brake job done and was able to get out before 11a. The prices are fair also!
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