Firestone Complete Auto Care in
East Lansing (MI)

What clients say about Firestone Complete Auto Care in East Lansing (MI)

• Brandy Ramlow

  The staff is friendly and super helpful! I won't take my car anywhere besides them and I only take it to the one on Saginaw st! Best customer service and car service around!

  Oct 04, 2025
• David Holguin

  I had a flat tire and Firestone got me in and repaired in just a few minutes. JaLynn Marcera was a pleasure to deal with. She knows her stuff. Would recommend talking to her.

  Sep 30, 2025
• Chissy Valka

  Got my vehicle taken care of in a very timely manner. What was the best is I had it at another location (different company) that told me it was just a sensor. It was still leaking air so I took it here and they showed me the nail in it!!! Honest hard working people. Go see them for all your needs

  Sep 25, 2025
• Ky Amaris

  Aaron is always great. Any issues I’ve ever had he’s taken care of. These people are awesome!

  Sep 25, 2025
• Cass Leonard

  Super friendly staff, got my car in fast, got me out cheaper than i had expected. Great service!

  Sep 24, 2025
• Tiffiney Gray

  Aaron was so knowledgeable and helpful! He understood everything about my car's unique needs and treated me like family.

  Sep 22, 2025
• Kaitlyn A

  100/10 for service! This team really steps up when their customers need them! Jaylin is very nice and very knowledgeable about vehicles. Helped me understand what I needed and why I needed it.

  Sep 21, 2025
• Layla Thompson

  JaLynn is an amazing customer service rep! I was stranded and she got me in and out very quickly! Amazing service will return!

  Sep 21, 2025
• Evan Acker

  Jalynn was and IS amazing. I went to la Fontaine twice and they could not get my alignment right nor show me papers. Jalynn showed me the paper of my alignment being off, and telling me how it works making me feel so much better sense this car is brand new! I signed up for the lifetime alignment! She had such a warm and bright smile!

  Sep 11, 2025
• Stephanyia Olger-Webber

  They rehung my splash guard very quickly as it was an emergency. Got me right in and made me feel right at home. Best Firestone ever. 100% recommend. Jalynn/ Andrew & Aaron ate exceptional.

  Sep 05, 2025
• David Bump

  Staff was very friendly and helpful - got me in right away - addressed my situation and got me in and out within an hour and gave me the service that was needed for my vehicle with no hassle at all - would highly recommend them - Thank you

  Aug 25, 2025
• Sydney Monroe

  Aaron and the gang at Firestone have been an absolute blessing. I have come here numerous times in a very short span of time. Not only have they fixed a potentially catastrophic situation, they have also treated me like family throughout the process. I couldn't recommend this location enough! They will do right by their customers every time.

  Aug 23, 2025
• Nessa Whitt

  Aaron was very helpful/curtious & supportive, staff very friendly they got the job done in a timely manner. Satisfied w/the service & will definitely recommend.

  Aug 23, 2025
• Sy Creamer

  Incredibly accommodating after I had to cancel and reschedule the appointment twice. Kind, understanding, and quick workers (while still doing a great job). Thanks again!:)

  Aug 22, 2025
• Erinn Evans

  I’m visiting every 5000 miles- about 2 months for me- I appreciate free rotations/alignments with my tire purchases and coupons for my oil changes. Customer service is always excellent. Jalynn, Aaron & Anthony have all been very helpful. I recommend this location to everyone!

  Aug 08, 2025
• Tomo Budiono

  Technician Elijah was super knowledgeable about my car. I left with the confidence that my vehicle was taken care of like it was their own. Big shoutout to the team at Firestone!!

  Aug 06, 2025
• Elijah

  Anthony and his team are very professional. They got me in quick as a walk in and got me out even faster. Appreciate all the work, will come back again in the future.

  Aug 01, 2025
• Erika Daniels

  I had a flat tire and Anthony was so helpful with getting me in and out in a timely manner without an appt. Every time ive gone to this location, hes always really professional and great.

  Jul 27, 2025
• Kelsie Marcera

  I love going to this firestone! JaLynn has awesome customer service and has always helped me with my car! New tires, new windshield wipers, fix a tire! Anything I have needed was done correctly and quickly! Would and do highly recommend!

  Jul 25, 2025
• S Merryfield

  Next visit: I got a flat tire and my car doesn't have a spare, so the guys here helped a ton in getting my tires replaced under the circumstances. And I saved money with the deals offered. The store manager is awesome!! Original: My appointment started on time! Rare for auto service places. It also was completed early! I appreciate saving me time.

  Mar 05, 2023