A great experience all around. Always very responsive and eager to share information. I felt very comfortable and would purchase a vehicle from them again in the future.
Spartan Elite Auto Group truly goes above and beyond for their customers. We needed a car on short notice, and the entire process was quick, easy, and seamless. There was zero pressure! No upselling, no pushing—just honest help and the freedom to make our own decisions. We couldn’t be happier with the car we purchased and will absolutely be back when we need another vehicle.
Edited to add: A few weeks after I purchased the car, I got a "Service AWD System" alert. Ahmed went above and beyond to get this corrected, thankfully it was a super easy calibration issue with a sensor. I was treated with kindness and respect at every turn. I can not recommend Spartan Elite enough. Hands down the best experience in buying a car I have ever had 15/10!!
I love my 2023 Buick Envision purchased from Spartan Elite! We live in Ohio and found the vehicle on Facebook Marketplace. My husband had been in contact with Sal with several questions before making the trip. Everything was as promised. He and Ahmed went out if their way to make it a great buying experience. I highly recommend Spartan Elite for their integrity and more than fair pricing. Well worth the trip!
Saleh was amazing to work with. Very up front about pricing and car details. Got me into a new car same day. Great at communication and just overall good people. Highly recommend!
They were very helpful getting me the proper paperwork for an out of state title transfer. Had a little scare with a bolt on the battery being loose, but tightened it down and have had no issues since. Was able to drive the car across the country and it has been a great car for the couple of months I have had it. Very helpful staff, would definitely recommend this business.
We chose Spartan Elite Auto for our daughter’s first car buying experience. As a recent college graduate she needed a dependable vehicle at a good price. The entire experience was seamless. Sal was a dream to work with! Upfront, honest, and very transparent at every turn. We have never purchased a used vehicle before, so of course there were initial hesitations and some apprehension. Sal quickly put all our fears to ease and exceeded all of our expectations! My daughter decided on a 2025 Cadillac XT5 that was in impeccable condition. I highly recommend Spartan Elite Auto for anyone also looking for a used car. A 10/10 top notch place. Will definitely return if we are ever in need of a quality used car at a great price in the future. Thanks, Sal! We appreciate all you’ve done for us!
Spartan Elite Auto has helped me with everything I needed for my car, and I couldn’t be more grateful. They are incredibly reliable, honest, and truly go above and beyond for their customers. Since they’re a family owned business, you can feel the difference the moment you walk in they treat you like you’re part of their family too. If I could give them 100 out of 10 stars, I absolutely would. Highly recommend Spartan Elite Auto to anyone who wants great service from people they can trust!
Drove almost 2 hours for this specific vehicle expecting the typical car dealer interactions, but the customer service we received from Ahmed was like a breath of fresh air compared to what we were used to!
Ahmed is extremely down to earth and personable, as well as honest and upfront about anything regarding the vehicle. It was an absolute pleasure dealing with Spartan Elite of Jolly Rd and would 100% recommend them to anybody looking for a used vehicle.
[EDIT] 9/4
About 1-2 weeks in of owning the vehicle, our left blinker wasn’t working properly, our windshield washer pump was leaking onto the driveway at an alarming rate, and it shot a “service ESC system” every time we came to a red light and the auto stop wouldn’t work anymore. Took the day off from work to drive two hours back to Lansing as we felt they should make it right, Received a new windshield washer pump, changed the blinker and connector piece which was bent up causing the connection to be spotty, and a new battery which fixed the service ESC, All of which was fixed by Ahmed and his team free of charge, as we had only owned the vehicle for about a week and I made quite a stink about it after paying 20k for the vehicle.
[EDIT] 9/23
Owned this vehicle for about 3-4 weeks, took it to the dealership after it shot a engine code at us for the camshaft, turns out it need a camshaft solenoid, as well as many many other maintenance points. While yes I understand most of this is regular maintenance, I would hope that a dealer would take it upon themselves to make sure everything is good when your customers paying roughly $20,000 for a vehicle and not have a $1900 repair and maintenance bill dropped in their laps a month down the road.
The car came with a 4 month or 4K mile powertrain warranty as well as a 1 year maintenance warranty, which the only thing out of the list of issues that is covered is the $450 rear brake job, and the warranty only covers roughly $150 of it.
Please use caution when purchasing a vehicle from here, do yourself a favor and pay the $200 for an inspection before purchasing, we made the mistake of trusting their word that it had already went and passed an inspection through them, either it wasn’t a very good inspection, or they knew the issues and sold it that way knowing what it needed instead of putting money into it to prevent customers from inheriting a bunch of problems because it failed on 11 different inspection points.
We came to the dealership because we wanted piece of mind, if we were interested in spending nearly 2k on maintenance and repair a month down the road we would have bought something from marketplace or the repo auction site as most dealerships do for half of the sale price of this vehicle and probably still would be 5k off of selling price after repairs.
Gotta love paying commissions.
[EDIT] 10/18
We were told the car came with a 4 month or 4K mile powertrain warranty, and a 1 year unlimited miles maintenance warranty. Took the car in for an oil change which was covered under the maintenance warranty, and was told our maintenance warranty was void because the dealer had the option to choose the 1 year term for the maintenance, but clearly either forgot, or chose to for keep the same terms as my powertrain because it wasn’t specified by the dealer so the maintenance expired with my powertrain warranty due to us driving the 4K miles already.
Absolutely were 100% mislead, we were assured by Ahmed that it was for 1 year with unlimited miles and he told us many times to make sure we used it because we had it, clearly he forgot to fill in his empty promises.
Lowering my review from 5 star to 1, as we are a little over 2 months in to owning this vehicle and it has been nothing but surprises every couple weeks.
Do NOT take their word for NOTHING because clearly they can’t fulfill their end of the bargain. Please spend your money elsewhere these people do not care about their customers.
Ahmed’s customer service was outstanding! He was extremely helpful, answered all my questions, and never made me feel pressured to buy. It’s clear he truly cares about his customers. I’m thrilled with my purchase, and he reassured me that even after the sale, he’ll be available to help with any questions or concerns. Thank you!
Ahmed and his team were awesome. Some of the nicest guys you'll meet. They went above and beyond what most dealerships do, and they truly want to help their customers. If I buy again, I'll be back!
I'm going to start out by saying that this was hands down the best car buying experience I've had. Sal was easy to work with, friendly, and there was no pressure to buy. He was upfront and honest about the vehicle's history and was very transparent throughout our interactions. Sal also dropped the vehicle off at our mechanic for an inspection so that neither my wife or myself had to take time off work. Our mechanic gave their approval and said everything looked great. If you're looking for a vehicle and want a no pressure environment definitely check this place out. I would have no problem coming back to buy another vehicle from Sal. These guys really will take care of you!
Very friendly, honest and helpful. Made everything very easy and was honestly my most pleasant experience buying a car. They are great people and I would recommend anyone to buy from them. I live in Auburn hills and I drove all the way to Lansing just to buy from them!
The team at Spartan Elite Auto were super helpful. I went in to buy my first car and they helped me through the process and communicated with me very well. I definitely recommend coming here to buy a vehicle!
Original post 10/25/24 Ahmed and Sal were extremely helpful, courteous, non-pressuring, and provided great communication during the entire process. We have only had our car for a week however have had no complaints and are very satisfied with our purchase.
We will most certainly be checking their inventory for our next purchase and absolutely recommend them to our family and friends.
Addendum: 7 months later. We did find the tow links were cracked and needed to be replaced, something an outside inspection may have found prior to purchase (and welcomed by SEAG had we opted to). Besides that, we have thoroughly been happy with our Enclave and would still shop with SEAG first, before buying another vehicle.
These guys are AWESOME! This was our first time going to a dealership as a couple. My wife and I were really hoping to find some open and honest people.. and sure enough we found that and more at this dealership. Ahmed and his partner are great people, they don’t try and force anything, they answer all your questions, they give you direct and honest answers. They told us that they take care of their customers and are always happy to help and they proved that to us. Our car we bought from them is amazing, we love it, it started making some sounds that we were a little concerned about but nothing too worrisome, we called them up and they were more than willing to take the vehicle and have it checked out for us and get work done on it, whatever is needed. If you’re looking for a first car to buy/finance or just need a car in general, we highly recommend them and will continue to support their business! Thank you guys soo much for the unique experience and continued help!
Purchased a 2021 RS Blazer… Runs great, drives smooth! I’m lovin’ it. I have test driven many of their cars before deciding on the blazer, all were in excellent condition. Customer service is the best in the area, you are treated like family and they go the extra mile to ensure customer satisfaction. Highly recommend purchasing a vehicle at Spartan Elite Auto Group.
Saleh and the team at Spartan Elite Auto were super great to work with. I had been looking for a vehicle for over a year and a half and couldn’t find anything within my search. They had a beautiful 2023 Envision within my search. We contacted Saleh, he shared all the info about the car we were curious about, and was honest from the beginning. Easy to communicate with him and responded quickly. Would definitely do work with them again!
We had a great experience purchasing a 2021 Buick Encore from Spartan Elite. We had a minor problem with the car 8 months later and they took care of it in a few hours. We couldn't be happier with our overall experience and will definitely be coming back here in the future. Thanks Ahmed for your excellent customer service.
First week with my pre-owned 2019 Blazer and I'm in love. The vehicle is great and the people who sold it are great. They were very kind, helpful and made the process easy.
Purchased a 2014 Ford F150 from Ahmed a few weeks ago.
He was very helpful and transparent and even gave the truck a thorough wash before I arrived to check it out. He also replaced the battery for me before we left! I couldn't recommend these guys enough. On top of that, Ahmed is just a solid guy who you can trust.
Buying used vehicles can be difficult but Spartan Elite makes it easy. The truck runs well with no issues; I'm so thankful that I met these guys. Won't shop anywhere else.
I just bought my car yesterday from Spartan Elite Auto and they are the best!! Saleh and Ahmed are kind, helpful, and informative. They’re honest people and addressed every question we had and went above and beyond for me as a buyer. I am so grateful for their help and patience, as I was a bit disorganized, but they made the process as easy as possible. I am extremely happy and excited about my purchase and cannot recommend these guys enough!
That spot where you can always find a vehicle to fit your profile, that type of car dealership in which you can trust the sales man every word. Thank you guys so much for hooking me up with this beautiful Buick Avenir sorry I mean spaceship.
I have purchased two cars with Spartan Elite. They were very kind and quick with our purchase process. I highly recommend if you are looking to buy a vehicle.
I bought my car from Spartan Elite. I needed a car asap and I found one on their website. I put all my trust in Saleh. He did not disappoint. I’m from out of town so we handled everything by phone. We got all the paper work taken care of and drove to get my car. He was more than accommodating. Even met me on his day off. I bought my car in November and have not had a single problem with it. I’d highly recommend Spartan Elite to anyone. Thank you, Saleh. I love my new car.
Sal was amazing. He and his partner were so easy to work with. They are very nice and genuine, willing to work with us and provided a great car buying experience. I would recommend them to anyone looking to purchase a pre owned car.
My husband and I bought a 2019 Ford Explorer like new and at a great price, the attention, speed and efficiency in one person and in one place, thanks Saleh you are the best, percent recommended this dealer, we will surely return in the future.
Best car lot of ever been to. No dodgy high pressure sales tactic. Open honest communication with owner. If you Lansing or even if your not I would get a vehicle from here. Hands down best place I've ever been to get a vehicle. Can't stress it enough.
I can’t say enough good things about Spartan Elite Auto Group. The owners are so helpful and considerate of their customers needs. I bought a 2020 Jeep Renegade from them in early August and couldn’t be happier. The car had a couple small details that I wanted to be fixed before buying the car (missing spare tire and a small missing part) and they ordered the parts right away for me free of charge and called me right away when the parts were in and put them in for me. The car needed an oil change and they even subtracted that from the price of the car for me. This was my first time buying a car and I was nervous to go to a big dealership and feel scammed, but at Spartan Auto I didn’t feel scammed for a second. Both owners recently graduated from MSU and as a current Spartan myself I was so happy I could support a new, small business and fellow Spartans! Go green!
Aug 30, 2021
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