AutoZone Auto Parts in
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Address:3821 S Martin Luther King Jr Blvd, Lansing, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:48910
Working Time and Location
What clients say about AutoZone Auto Parts in East Lansing (MI)
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Came in to get a simple rear blinder bulb. Wasn’t exactly sure what type I needed but Ronald helped me track it down. Then we weren’t sure if we needed tinted or clear so I ran back out to check. Why out there Ronald was pretty sure i needed the tinted and there was only one set left so he was kind enough to grab it off the shelf for me. Came back inside and he offered to come out and also install it and 7:00 in 20 degree weather. Easy install but we realized the front was also out. So went back in and grab those and he still offered to come out and help. Apparently i have the worst type of access to change front blinkers, under the wheel well. I never would have been able to figure it out and switch them without Ronald. He helped me with everything and also showed me what i was doing so i could learn myself. Took us a whole hour but what would’ve been a terrible frustrating experience Ronald made a good one with jokes and tips through it all. Ronald loves helping people, loves cars, and loves teaching people about cars. Thank you Ronald and thank you AutoZone.
Jan 17, 2025 -
About a year ago I bought a set of wheel bearings for my truck from AutoZone and about six months after the fact one of the bearings failed to the point that my wheel fell off. Today I went to return a pick set I bought a couple weeks ago and they denied my return because I was walking around the store for a minute because there was a line and came back to return it and he wouldn’t except the return even though I had the receipt to back it up.
Jun 25, 2025 -
Just picking up a spark plug for a tractor. Person helped me was polite and quick. Easy transition.
Jul 06, 2025 -
Great place to get all your auto care needs stop in there the other day the staff was friendly and help me find everything I needed they also lend you the tools u need to fix the part.
Feb 05, 2025 -
I was given the nearly $50 cheaper version. I returned to find out they never had the item in stock. Yes they did call the Cedar Street store and they had them and we got them but this wasted over an hour and two extra trips to to AutoZone's for really no reason. Except for the new Clerk had his head so out the door he could care less about the accuracy of my order. Notice the boxes are not similar anyway
Apr 22, 2019 -
Most Auto Zones are a good place to go..., the employees are basically the problem..., don't really want to help, and do so with an attitude..., NOT ALL, but most. The young ones are good tho..., helpful and good attitude...
Feb 17, 2025 -
I give special love to Calvin for going above and beyond my expectations when my battery died and my cables weren't working,He turnt my tears into a smile!!! I truly am happy to know good people do still exist!!!.Thank you!!
Nov 26, 2024 -
Zack was very helpful and friendly I was looking for a product called TuckVisor it’s a sunshade accessory you don’t carry it but he suggested I check the other stores or call costumer service and he said he would pass on the info to his manager I really hope you get the product thanks Zach for good costumer service
Aug 18, 2021 -
bought there for a battery for my pacifica I bought and got a new one for well over 200 duralast gold and it did the trick. Previous owner of car was very deceptive in his description of he actually did and didn't do. Always give any car u buy a good look over and get advice from trusted mechanic and make a great decision..
Oct 21, 2024 -
Kitty is amazing. Knowledgable, capable, efficient, kind. When she says she will call you, she does. When she says something is ordered. It is. …10 +stars for service!
Nov 26, 2024 -
This location on MLK is terrible. I went in to try to rent a socket, the lady working there said very angrily "go look for it" and pointed to a box of random sockets behind the front corner. It was just a random box with no labels, and then said "that's all we have". Normally AutoZone comes with rental parts in an orange case and everything is stocked nicely in their store. The associates at normal AutoZone locations know what they have and where to locate it. They don't have random boxes behind a counter like this one had, with an angry person working there.
Sep 03, 2024 -
Went in there asking to purchase windshield wipers and get them installed. One employee started saying “no, it’s too cold, I’m not doing it, I’ve been doing it all week and not going to do install them, my feet are cold”. I told him that the website said they install them and he just kept saying the same stuff over and over again and that nobody’s given him a tip. I understand that nobody wants to do it but if it’s part of your job you should. I do things at work that I don’t want to do but it’s my job and it’s what I’m paid to do.
Jan 14, 2024 -
Just wanted to let everybody know this is the store to stop by Kitty Alvin and Michelle help me out when I overheated on the highway and got me home in one piece I'm definitely vague on where I was stranded but they managed to get me back to my car and got me home and Kitty personally gave me a ride back to my car in this gosh awful heat and it's greatly appreciated every single one of you
Jun 21, 2024 -
Came to this location and left satisfied! ROBERT is the man over here!! He's very helpful and has the patience to explain what you may need and he has a great personality. Thank you to whoever hired him because a lot of places do not work with people, they just send you a long the way
May 02, 2023 -
Very helpful and knowledgeable on finding the correct parts for a vehicle we have. Plus they give a military discount I believe which my dad appreciates because he was in the service
Jun 13, 2024 -
Jason was extremely helpful. He provided excellent customer service to me and others who were in the store and in need of assistance. He checked my battery, starter and alternator. He also showed me a trick with the cabin filter to keep my car smelling fresh! I appreciated his help!
Dec 30, 2022 -
Jason helped me out when nobody else cared enough to understand my problem. He has a lot of patience dealing with everything and everyone and I'm so glad was there when I needed him. We need more people like him in this community!
Feb 04, 2023 -
I walked in and was greeted by Lucas,who proceeded to help me find the items I wanted. He was helpful, he followed me to my car and tested my battery and quickly discovered it needed to be replaced. He offered to install the new one for free this just made my day better. He was very knowledgeable about cars. I highly recommend the Auto Zone on MLK for not only the wide variety of items they offer but also because of the friendly staff.
Feb 13, 2023 -
The manager whose name was Craig had terrible customer service he was rude sold me the wrong part even though I told him I didn’t believe that was the correct part I’ve always shopped at your store but this particular location the manager wanted to argue back-and-forth. I just let them know I bring the part back. even when I brought it back, he did not apologize for his rudeness you guys lost my business and Word of mouth spread quickly
May 20, 2023 -
I choose to patronize this establishment because of the wonderful service that I receive. The manager Craig has always left me to feel that he goes above and beyond to earn my repeated business. I notice how he models this level of professionalism for the newer, younger employees as they tend to pattern themselves accordingly. Thanks team!
Jun 11, 2018 -
Great customer service. They didn’t have what I needed but pointed me in the right direction.
May 10, 2024 -
Jason the manager was great! Truly understanding and patience with me when it came to my car battery. I felted welcome and important in this store location. Will definitely ask for Jason!
Feb 18, 2023 -
Always polite and quick to find your part! If it's to be found, having the part you need to replace is a good idea!
Aug 31, 2024 -
I frequent here. The staff that has remained for sometime knows me by name. I enjoy coming here because I'm familiar with the staff. However there is a decent change in other staff and they lack the customer service aspect most of the time. To be fair it's the Southside of Lansing and customers lack politeness at times as well. Talk to Greg or Alex. Ready and willing to help.
Jun 12, 2019 -
These guys are always good to me. A Lil on the pricey side. 18 dollars for a can of spray paint 25 dollars for a cat cleaner but I always feel smarter the guys seem to know what their talking about always
Mar 20, 2023 -
Came in looking for help with multiple vehicles. Not only did I get A-1 customer service but Jason M. helped retain me as a fleeting customer. I wasn’t gonna come to AutoZone anymore after some bad service in the past but after getting knowledgeable help and information I’ll definitely be back.
Feb 04, 2023 -
Went into this store location in need of a tail light and head light, the person helping me was extremely kind and helped me figure out how to replace the bulbs in the back and even went out and replaced my headlight! For a car noob I am very appreciative and wasn’t expecting the level of help. I certainly will be returning to this location with my car needs.
Sep 03, 2019 -
My daughter's car needed a battery. She called Auto Zone on MLK and verified they had the battery. Lukas had the battery and was able to swap it out for her in no time. Not only that....but it was on Easter! Top notch service Lukas! You earned a return customer.
Apr 15, 2023
Nearest Junkyards to AutoZone Auto Parts
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