I have waited almost a month to get my car in here. I keep calling and get told he will pick it up tomorrow and I keep getting no show and no call. I called today and he told me maybe I should take it somewhere else then he hung up. While I was waiting on hold I heard his ad about his great service. Hmmmm
Bill was great! Took our vehicle in on a whim during our trip with a shaking problem. He checked it out for us and made sure everything was safe for the rest of our vacation.
We went up to the thumb for the weekend. While out driving around at the city wide garage sales we got a flat. Just so happens we were down the road from Oak Beach Auto. We pulled in on a Sunday morning. The shop was closed. No phone service available, didn't even know what road were where on. Up drives the owner, says back it up to the garage door. Fixes the flat in 10 minutes.on a Sunday and a Holiday weekend. Paid the man and was off. Couldn't of been more happy! Thank you! Diane & Denise
I made an appointment to get my vehicle looked at several days ahead of time. After I drove all the way there for my appointment, Bill Simmons said he was too busy with tows and cancelled my appointment without notice. He told me to return the following morning. I called the next morning before making a second trip to the shop. The woman that answered the phone had no idea what I was talking about, said that Bill wasn’t there, and they still couldn’t get my car in. Super unprofessional and disorganized. I would take my repair business elsewhere.
Stopped in to get a tire plugged. Refused to help or even sell me a patch to fix on my own. Probably decent folks on most days but caught them on the wrong day when I was in a pinch.
We were stuck in the middle of the night with a flat tire, a true professional "Hero" arrived quickly and helped us change our tire and was equipped with the right tools. Thank you for a speedy recovery and most importantly your high regard for our safety.
Locked keys in car & my dog was inside. They arrived quickly & unlocked my door. Remember the movie "Gone in 60 Seconds"? Oak Beach was that quick! Thanking the Lord for sending them to me!
Had been dealing with brake issue on my 06 cobalt for over a year. Bill was able to diagnose it and got it fixed! Used them before and highly recommend. Reasonably priced too.
Well first off overall my experience was ok but for my original job it took 4 weeks for them to get back with me on what was wrong with my truck and overall i would say I was happy with the turnout of the original job just took to long for something that took them one day to fix and diagnose then it started making a noise again so I brought it back he said it would be in first thing Tuesday and it wasn’t and then Wednesday came around and I needed my vehicle back and I just ended up going and getting it and he said they couldn’t get it to make a noise and said they drove it but right when I got home it was making a noise again which unfortunately I am just going to have to ignore but overall I appreciated bills attitude he was very nice and helpful but for the other two they where pretty rude and short but that’s just how it is sometimes they do good work but take a good amount of time I’m not sure I will go back but just wanted to share my experience hopefully they get ahold of me to clear things up and make it right because I am a couple hundred bucks in the hole on a lifter job that is very loud again and they tell me they can’t hear it must not have cared to start it and listen to it like they said they did
Performed a diagnosis of brake problem and front alignment.
Qualified and honest people own and operate this facility.
They treat their customer like they would like to be treated.
First class operation.!
I've had 2 vehicles in to OBA for repairs. Brakes on a Colorado and brakes on a 4Runner. Quality work and really decent prices on both jobs. Although I have not used their towing service, I wouldn't hesitate to call them if I needed a tow. Their tow trucks look new and we'll kept etc.
Excellent, professional service!! Checked in at campground and my van wouldn't start, I was hoping I just needed a jump start but ended up needing a starter replaced. As my vehicle is what I was camping in, I was pretty stressed. Bill was more than accommodating, and made a very stressful situation, less so. He got the vehicle started, which got me to my site. The next day towed the vehicle, replaced the starter and brought it back to me. Being hours from home I was more than grateful. I would highly recommend their service, towing or repairs. I would use them again for sure, alhough I hope I don't have to. Thank you so much, Bill and Oak Beach towing and repairs!
Superb service! While on vacation with my family we experienced complete brake failure on our vehicle. Thankfully we were close to our campsite. We made a call to Oak Beach and within minutes they arrived. Super fast, friendly, and great pricing. Had our vehicle back the next morning. They even dropped it back off to us at our site. Very grateful! Thank you!
Had a tire on travel trailer come off and axle dropped to ground. So thankful for the first tow truck driver which was a younger girl and then her co worker an gentleman coming too the scene of us while we where on the side of the road. Both tow truck drivers need a shot out for being there for me and the family while we were pulling our camper north from down state. Thanks for your help, especially since it was raining. The event happened mid afternoon on Wednesday August 3rd, 2022.
After sunset on a Saturday night on a desolate road just after a snowfall, our car slipped off the side of the road. A friendly local was driving by and recommended Oak Beach Auto repair - "They're great!" was all she said. She asked if I needed a ride, and I thanked her, and said I would just call. She asked if I was sure, and I pulled out phone and said you've already helped me enough with the name of a reputable service station! When I tried to call, I realized I had no signal - had to walk down the road (Loosemore Rd.) to get a signal. When I reached them, they said they were already on their way, because the friendly stranger had already called them! Within 15 minutes they were there, and my vehicle was back on the road! They have excellent friendly service at a reasonable price! That's why their reputation precedes them! I have already recommended them, and I wish I could thank the friendly stranger that made the call for me!
Bill went out of his way to help us out, he called around to find someone that could repair are truck, he picked us up and towed the truck to a reliable shop. His shop is not a diesel repair place. Thank you.
I locked the keys in our ‘78 Corvette in Downtown Port Austin this past Saturday. The wrecker arrived in less than 30 minutes, and within 10 minutes, he had the door open! Very fast and courteous service. I would highly recommend their service to anyone.
I have roadside assistance with my car. They called this company. I was south of Harbor beach which is pretty far from this shop. Took him awhile but he did have to serious accidents to clear. But he was very professional and courteous. Would definitely use them again if needed. But I hope I will never need them. Will write another when they fix my car.
OMG, Bill was a life saver today. My key fob got locked in my car at Dollar General in Caseville & my extra key is in St Clair Shores. The police tried to help but told me to call Oak Beach Towing because they couldn't get it open. Bill came wirhin 20 mins & got us open! Thank you!!!!
Best auto repair ever‼️ Second time they’ve come to our rescue‼️ Went out of their way to help and had all the forms for AAA ready for us to send in. Very kind and helpful‼️ Would recommend them 5 star ⭐️⭐️⭐️⭐️⭐️highly⭐️⭐️⭐️⭐️⭐️
Needed to use them for towing on Sunday. They were actually early by about 20 minutes - so I did not have to wait long. They did a very professional job (plus they were very nice).
Very knowledgable we had problems with our motorhome on the way to Port Austin they came and had us back on the road in No time !!!!! Very reasonable THANKS Again highly recommend !!! Angel's of the road !!! Dan and Dolores Ervin
Bill at Oak Beach Auto Repair & Towing saved our trip to Port Austin! He towed our truck. Unlocked our truck. Repaired our truck and returned it to us at an incredibly reasonable price on a SUNDAY! We cannot say enough about this man and his unbelievable service! Thank you - thank you - thank you!
Late on a Saturday night, I was stuck in a sloped icy driveway and couldn’t get out. The truck was there in 20 minutes and I was on the road 10 minutes later. Very reasonable price. Terrific friendly service. Will recommend to others.
We stopped here to get some smokes, and fill up the air on one of my tires. Really great service provided and a nice break to stop for some gas and supplies before entering the city of Port Austin.
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