ASAP 24 Hour Towing in
Alma (MI)

I have never personally used this company but will never or never tell anyone about them. My son was at work and helped a customer out with a jump. The tow truck guy came in and decided to yell at my 18yr old son because he helped someone. He told my son (because he is a dishwasher at a restaurant) "what if I came in and gave you all clean dishes then you'd be out a job). A customer that was in the restaurant had to stand up and defend my son. When I called to confront the company he tried to stick up for the driver but in the end apologized multiple times. Which is great but if you have drivers acting like this all the time it might hurt your company. My son was just trying to do a good deed. People like this driver are the reason nobody helps anyone anymore and unfortunately the reason why there are not many good people left in society.

Very helpful, great communication, and quick response. The only company I will use from here on out.

Was very helpful and didn't leave us sitting for a long time

They came out as promised and removed an old motorhome. The dispatcher Jamie was kind and professional; the driver was also friendly and helpful.

Truck arrived promptly. Operator was knowledgeable. He was able to off load my vehicle right into my garage. No problem. Fee was reasonable considering today’s economic climate. They’re the only tow company I’ll use !!

warning dont get stranded and expect alma towing to come to your vehicle. you apparently have to go to the tow truck or they will take off. i am in the ditch and they have the description of the vehicle but does not know if its the right winch out. I am very confused!

Guy showed up when he said he was going to. Did his business quickly and efficiently. Was pleasant to may emotional self.

Have used this service multiple times. Always fast response times and fair prices.

The employees were all very nice and professional. It was pretty expensive though. Only needed it towed 3 miles in town and it was $90. I've had better deals when towed in Mt Pleasant. Shocked when it cost that much. Next time I'll ask for a quote from the dispatcher before I arrange a tow.

As mentioned in a few other reviews whoever does the phone answering could be a bit more friendly or personable. Although the gentleman that came to help with the lockout was very professional and friendly. Fast service as well. Saved my day!

Needed a tow and ASAP didn't disappoint. Professional service, reasonable rates and friendly.

They were very quick with the repairs and are priced good.

Triple A picked this fool to come tow my car, at first he had mentioned he did not feel comfortable picking my vehicle up from a dealership parking lot. So I call him and ask him what the issue is. I ended up hanging up because he was just so rude. He called back 5 times !!! Talk about harassment!!! Left a voicemail said “ you wasted my time, so now I’m wasting yours!? Who say that to a customer that is paying for the services? Never again will go through this clown!!!

Matthew did an awesome job! Very professional. Would definitely use them again

The guy that answered the phone was super rude. Needed fuel in Alma, said it would take 40 minutes. I said I was going to try to find someone closer. He said don't bother calling back. Would never recommend

I was stuck in the snow and they towed me home. The tow truck driver was friendly but the dispatcher was rude.

Definitely not a 24/7 service, they're a no show apparently neither of the two 24/7 tow services in this area actually show up at night after telling you they're on the way. Be honest next time just say you don't work after a certain hour at night

the overall business seems ok but the guy that came and helped me was quite rude most of the whole time.

Whatever guy they have answering on dispatch is extremely rude. He literally hung up on me twice I guess I'm calling a different company.

Worst attitude ever! My fiance called because we broke down 27 miles from where we live and he quoted us $75 for hook up and $5 per mile. When he said he had our 8 year old and I with him, he refused to help us and just left us stranded. We ended up calling another place where the price was steeper, costing almost $40 more, just to find out you guys have the same kind of rig they do and DID have room for myself and our daughter. Don't get stranded and call these guys because they don't care about you one bit!!!!

Very expensive it cost more by calling them than insurance road side assistance will only call them as a last resort

I have used ASAP several times. They always come quickly and am pleased with the service I have received.

Called to see what's needed to get my car and the guy was RIDICULOUSLY rude! He said it's notthe number to call yet that's the only 1 listed!!!t

Had my car towed by this company & when I called simply to find out how to get it back I was met with the most rude, unprofessional man I've ever dealt with . He refused to even tell me how to retrieve my vehicle. He was rude to my husband & then my 17 year old child as well. It took all 3 of us to talk to him to figure out how we can get our car back in time to get my children to school

Gravely voice lady on PMS and steroids was super rude trying to set up and then later cancel an appointment. There are probably some places closer to traverse City or Detroit that would be worth the wait over ever having to even speak to these low-life unprofessional pieces of human garbage.

We accidentally got stuck in the snow in a low spot turning around. We called the company and were given an estimated time of 40 minutes. Mike got to us and pulled us out and we were on our way. Thank you for being on time, friendly and professional!!!

Twice in 4 days he came out to unlock us. Timely, friendly and prompt service