Everyone was friendly. Only Mercedes repair shop in the area. Had vehicle in and out in a week. Had my radiator done and it takes some time to order parts.
Must be family or friends writing reviews for this place. I called and they scheduled me out 8 days from the day I called. Once I arrived Bob the owner forgot he told me to bring in vehicle…..super crowded parking lot, no where to park, go inside 2 people answering phones and 1 guy working on a cars. I left my car 3 weeks they never called me during the process. I would call many times and leave messages no one would call me back until they were ready to collect and told me my car was finished. They took out diagnosed, rewired my fuel pump through the access doors beneath my back passenger seats of my R-500….the mechanic just placed my covers back on with no sealant and placed a piece of duct tape of each access door…which they charged me $145 to do so. I asked why it wasn’t sealed bc it could be a health hazard since it was sealing fumes inside the tank so the passengers didn’t smell anything. He told me we didn’t have any sealant! I replied you charged me $145 and couldn’t spend $5 on a can of sealant? My bill was 1300 and many things they did they offer charged for doing basically nothing. I would never ever take your car here unless you have another car to drive and don’t care if they half ass fix your car. They especially don’t care if they do a job well done. After I showed the owner the duct tape he didn’t offer to make it right, he deflected the negligence of himself and his employees…clearly incompetent owner and workers that are located here.
I recently took my Mini Cooper here and had an exceptional experience. From the moment I called, the staff was friendly and attentive. They quickly diagnosed the issue and provided a clear and fair estimate. The repair was completed quickly, and my Mini Cooper now runs better than ever. The quality of the work and the professionalism of the team exceeded my expectations. Thank you for the outstanding service!
Heat went out in my s550 took it to several shops before B & A they were the only place that found the issue and fixed it for a great price 5 stars highly recommend
My BMW 550i needed a new engine and B & A bent over backwards helping me, working with the extended warranty company to get everything covered. They were super friendly every single time I called, every single employee was helpful! My car was towed there and recommended both by AAA AND by the wrecker driver. He told me that no one else could do as good a job as B & A and he was 100% right! I HIGHLY recommend B & A Autoport to anyone! They are completely transparent, helpful, friendly and HONEST! B & A is the BEST!
Not only do hardly any places work on autos from Europe, but many won't work on issues that go deeper..B&A takes on that challenge on surpass expectations! My volvo had several issues and they went above and beyond with its repairs. Although I'm confident I won't have any more auto issues, IF I do, I'll most certainly bring it back here.
Bob charged me for a diagnostic He couldn't diagnose on my Jaguar. He charged me 225$ in diagnostic fees. I explained to him My car stopped after hitting a pot hole. He said my starter and car isn't receiving a signal. I would need an electrical diagnostic. I paid him for an electrical diagnostic for him to say the same thing!!! I needed a starter, no signal. I can pay him to put Starter on but need to take to dealership to finish the job. Didnt make sense so I towed to dealership and they said I never needed a starter! The pothole triggered the inertia switch " which fords have when there is major impact. Asked Bob for a refund and he refused!!!!
I stopped in to check on getting all four brakes done on the Mazda6 I got from my "kid". I drove it back from Ottawa (yes, Canada) with the "Kid's car". It's Uber salty roads there and actually it's my daughter in laws car. I don't think she washed it all winter . .but I digress! The parking lot was FULL of Beemers, waiting for their tax refunds. Hmmm. I decided to take it to my buddy "Walter". ( Who's certified legally) He had them on in a hot minute!
Bob did a GREAT job with my 328i BMW. He is honest and does quality work. A friend referred me and I was not hassled, or lied to like some of his competitors. He told me exactly the problem was and repaired it in a timely manner. Bob has a customer for life with me and I will definitely be referring others to him. Thanks Bob!!
Bob is the man, he knows what is going with your car, or he will find out, and will call you back with some options and a quote! Made my car stop leaking coolant
Have had work done here 25 plus years they are great ,will let you know what has to be fixed now and what could wait which when your on a tight budget helps
The owner told me to buy a part and a service that my vehicle did not need. Never provided proof of the "broken" part that they claimed needed to be replaced. Overcharged for the part as well.
Dishonest place. Most people aren't mechanics and have to completely rely on the vehicle doctor. This place will take a full advantage of you, true "businessmen".
Good work so far after 2-3 shop repairs on our 2008 Volvo XC 90. Work is done within specified timeframe, at a fair price and often they'll review "other issues" and advise if you simply ask and if they find something you didn't expect, they let you know. That = TRUST, which can be iffy in an area with many options and many levels of quality and customer service.
Will be returning for future work on our Volvo
Very nice respected place to visit and take care your European cars spatially BMWs Mercedes Audi and any other foreign car honest reliable people will take care of your car nearby Grand Blanc Michigan it is in Burton Michigan I would recommend anytime anyone to take care honest people and mechanic available in town.
No clue how this place has ten five star reviews (unless they are deleting honest ones like these or they have family/friends/employees writing reviews).
I don’t know where to begin. Draining my ac system to pull a spark plug? Claiming they did no such thing? Telling me they are just too darned busy to get it back in to charge the system? Stating that, regardless of being “Too darned busy and needing more mechanics and space, we refuse to work a minute past 5”.
At least four cars have been abandoned by their owners at this shop because said owners refused to pay for “services”. Doesn’t sound like any exotic car owner I know. It’s time the state shuts them down.
This place is EXCELLENT!!!! I rarely leave reviews on places (probably less than 5 my entire life) but this place definitely deserves all 5 stars. I have a 2007 c230 mercedes which I was hearing some odd noises from, I called there on Tuesday ( day after new year's) and Bob was able to look at my car even though I didn't have an appointment. He was extremely professional and accommodating. He checked the car promptly and called me back telling me what the noise was. He explained the issue, cost, and the urgency of getting it repaired (not urgent at all, how many repairshops will say that!) He told me I could drop it off anytime and it would take 1 day to get it fixed. I didn't get it done at the time, but I will definitely be going there ONLY to get it fixed.
HIGHLY RECOMMENDED, AWESOME STAFF, CLEAN, PROFESSIONAL, KNOWLEDGEABLE, AND REASONABLY PRICED. 5 STARS AND 2 THUMBS UP!
I've been taking my Cars to Autoport for quite a few years now; I always get honest estimates and great service. They don't sell you anything you don't need. Feel free to Tell Bob that "Kevin Smith" sent you.
Bob knows what he doing and he will tell you honest truth what he can not do and what has to be done. I like safety first attitude! Tho, he had some battles to win on my vehicle because what the last 2 mechanics did to the car (engine and transmission/linkages) , if nothing else he is a good listener and a 2nd opinion if necessary!
Great people and great work. Prices are reasonable and they got things done in a good amount of time. Work that was done was done well and havent had any problems since. Only thing is, make sure you call ahead and make an appointment, they do seem to be very busy. Means they must be doing something right .
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