I was incredibly floored when I took in my Honda Odyssey for suspension work. I dropped it off around noon and I had it back at 3:00 p.m. 😱 what was really nice is there was one particular thing that they just weren't set up to do and they pointed me in the direction of where that could be accomplished and what I needed to look out for and that was so helpful. I will definitely be back for any other vehicle needs in the future.
People here were honest and helpful. They inspected my car at no cost and told me everything that was wrong with it. They didn't specialize in what I needed, but they pointed me in the direction of another reputable mechanic that was just what I needed. Thank you Stearns'!
Stearns is AWESOME! I couldn’t be more impressed with the exceptional service I receive every time I bring my vehicles in. Right from the start, the communication is clear, friendly, and professional. They take the time to explain exactly what is going on with my vehicle and they are lightning fast!
If you’re looking for a mechanic shop who combines fast, reliable service with excellent communication and attention to detail, I highly recommend Stearns. All the positive reviews are 100% accurate. The honesty and integrity are what keeps me coming back. Will definitely continue coming to Stearns for all my future car care needs!
Absolutely wonderful guy working here. The gentleman sincerely felt bad when there was nothing he could do really to fix my car. I was impressed with his concern over me driving my vehicle with the frame rusted through in areas. You don't find too many people that are really kind hearted like him. There was no charge for any of the diagnostics he ran on my car. Very respectful nice caring person to deal with. Thank you and I would definitely recommend Sterns M 15 to anyone! Teresa with the 2005 Chevy Equinox
This business is the best and fairest around! I was quoted 1500 for a motor mount and they did it for about a quarter of that! Always honest and truthful with repairs.
The positive reviews of this shop are accurate and I highly recommend them. Less than 24 hours after meeting Chris and dropping off my vehicle he called to say the noise was such a simple fix there would be no charge. Authentic, loyal and honest garage. Combining that with their amount of experience and knowledge makes it a no brainer.
My beloved dad always trusted this place. So, when my check engine light came on, I drove straight to Stearn's. Chris was able to figure out the problem right away and I was back on the road in minutes. Thank you so much! Highly recommend this shop!
I brought my car to this business because my light was on & auto zone told me the code meant it was in the exhaust system. I took my car to Stearns because they are close to home. They told me that they would look at it & call me. This business replaced my factory catalytic converters & replaced it with an after marker one, which I believed them & thought that must be the problem. Next day, engine light is back on.
I took it back, they were rude & belligerent … they also told me to put tape over the engine light if it bothered me.
I took it to Hank Graff. They told me the converter never needed to be replaced, they showed me the obvious true problem, which was another 700. So I gave Stearns 1500.00 for NOTHING. I went back & tried to reason with them. Nasty owners, father & son. I will be taking them to small claims.
Dishonest business
Highly recommend!! These guys looked at our car the same day, provided an honest diagnosis and took great care that we were happy. I will take all our vehicles here and you should to!
I took my car to another auto repair shop and they broke my coil pack and my fuel injector and told me I needed a new motor... $300 later and Stearns fixed what they couldn't... You can trust them to be honest and that is so important when it comes to car repairs... They are the best...
I called them to see if I needed appt and the gentleman was very nice and said not necessary and looking forward to seeing you. Customer service seems great!!
When my older pickup truck no longer had a warranty, I needed a mechanic I could trust. Stearn's garage promptly diagnosed my problem but also noticed and recommended some much needed repairs to my suspension that could have soon been a huge safety issue. I gladly accepted the further repairs as necessary, and when the greatly worn and damaged parts were shown to me upon receiving my truck back it proved to me that work was greatly needed. I'm a visual person, so Chris and Mike showing me these rusted and cracked parts helped me feel good about putting some extra money into the truck. Some reviews here mention costs. Let me caution readers that you get what you pay for. A good mechanic knows his or her worth, and I'm happy to pay fair prices for quality parts and expertise. A close family member has used another garage recently and her problem still isn't resolved. I told her "should have went to Stearn's M-15 Garage!" I'm enjoying an older paid off truck that runs like new for just some maintenance costs. 🛻 🌟
Stearns is a nice Place to bring your Vehicles to be Worked on. They have years of experience & knowledge with Vehicle repairs. All Makes & Models. They even Work On Race Cars & Race Them too , for many years now. This is a Family Owned Business that cares for their Customers. Good Service. Reliable too. My Parents & even Husband loved going to Stearns M-15 Garage. Stearns was the only Place that they toke their Vehicles too. Stearns was their Place & Auto Mechanics. My Brother uses Stearns too. Stearns is a Family Business & my Family & Relatives throughout the years used Stearns too. Some of my Family still uses them too. Stearns is our go to too. I Recommend Stearns to Anyone & Everyone for Their Auto Mechanic Needs.
Rick was honest with me and told me that my car was beyond repair. I took it elsewhere for a second opinion and they would have happily taken my money. I took my car to a trusted family friend who has years of automotive experience and tell me Rick was right. These other people were just trying to take my money. Honesty goes a long way with me.
Absolutely recommend everyone back home to go to Mike..he fixed my cars for 15 yrs or more..Honest.. courteous..knowledgeable on all Brand's of vehicles.. affordable..will work with you on repairs... I've been in Battle Creek Mi for 5 years now ..hope move to Davison by fall ..no car last 7 yrs if I get another one Stearns is only place I go they are Best..glad your still there Mike & Chris..thanks for all your help with my cars ... Bless you all...be safe & race on the tracks & Win take that flag on winners lap 👍
I have had 2 experiences with Stearns. M-15, both were very positive. The first, I was given an honest assessment and no work needed to be done. The 2nd was a rusted out engine cradle on a Chrysler Pacifica. Mike have me a good price, a ride home, went to pick up the part (it wasn't close) and had it done the next day. He coated the engine cradle with truck bed costing so it wouldn't happen again. I will now take my Auto repairs to Mike
Thank you
We have been using Stearns for years now . They are always nice and professional. They explain things to me in a way that I can understand. Basically it's fast friendly and honest service.
This is the place to be, Stearn's give great prices and are very trust worthy. I've gotten my gas line repaired and subframe on my Honda Accord from them. They get it done quick, and Mike and Chris know what they're doing. Give em a shot, you won't regret it!
Thank you for being totally honest about what was wrong with our 2008 SAAB. We had taken it to 2 other local businesses who said the front differential and the a front wheel bearing needed replacing. We told you what the other places said was wrong and how much it would be ($900-$1200 for used parts for the differential, $300 for the wheel bearing).You knew right away that it was just the wheel bearing $248!! Thank you again! You guys are the best ☺️
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