Don't Go Here!!! -10********** Possibly the worst customer experience I've ever had! Just wait the extra day or two in order online it will be worth it instead of dealing with these headaches and getting robbed of your money! I drove a hundred miles to buy a radiator from them after they made me give half down first. Then when I got home and installed it I noticed overflow neck was busted off. I called them and they wanted me to drive another hundred miles to return a broken radiator so I could get half my money back. Why couldn't they just refund it like they took the first half, debit card online? I offered to take pictures and send them but that was not good enough. They've got policies they say! I've got a policy too of not receiving broken junk parts. But the owner lady was very rude!! I think it because she was outside working today. It's a very cold winter day but that is not a reason to take it out on your customers and try to rip them off and hang the phone up on them when you're trying to come to a conclusion on how the resolve the mess. Before she hung up the phone on me I told her word of mouth goes a long ways in a small area. Why would you want to do business like this. She got very angry!! She's then try to turn it around on me and accused me of threatening her and trying to ruin her business. While yelling told me to have a blessed holiday and hung the phone up on me. This may have to go to small claims court!
Prices ain't bad, not a pick n pull no more. They get it for you. If I remember correctly, I had bought a grand Prix headlight from them for around $40. They are very sincere and honest people.
I have needed parts for my car a few times that I couldn't get from the dealership, Amber, Sam and Heidi really helped me get everything I need for my car! Everyone at Pete's 906 Auto Salvage have been really helpful.
I’m very pleased with my experiences with Pete’s pick and pull. I don’t drive new cars, so I’m not always looking for new parts. Many times I have gone to them for parts, the majority of the time they have it. If they don’t their interested in finding it for me. I have had a lot of good finds in there yard. Always the right price too.
Great customer service. Quick service too; stopped to see if they had a starter for my car that broke down in a gas station. Lady at the desk looked up a part for me and I walked out within ten minutes with a starter.
So lets start with the out dated Hours on there web site. There Phone Message says Closed Saturday intel May but in July they are closed on Saturday still. Do not return messages, called in about a part 2 times now got no follow both time was told have to have a guy look than failed to call back later that afternoon like promised. Come on its basic to update phone message and web sites to account for closed days hours to be correct. I get this is the U.P. but just because you have little competition does not mean you should lack basic business etiquette.
Just to be clear I wrote this after trying to go on a Saturday two times to a closed yard. then today go in on a Friday to find out from searching in there lot that they are closed on 8/5/22 for whatever this was posted on Facebook I guess don't use it some other guy told me in the lot he was told they would have a part ready for pick up said he took time off work to drive down to find them closed. nothing on the door nothing from the staff about it closing Friday nothing on the company website. Just Sad.
NO LONGER A PICK N PULL...SHOULD PROLLY CHANGE YOUR NAME THEN!....GUNNA LOSE ALOT OF BUSINESS!WAS THE ONLY THING TO SEPARATE THEM FROM OTHER JUNKYARDS!!
I drive 85 miles to deal with them only. I'm a Disabled Vet and they treat me with great respect. They get every part I need and it's greatly appreciated. I've been to places where you feel like they don't want customers. Not here. Kudos to all the staff.
Costumer service was amazing, they will work extremely well with you and are super nice, much better than the other savage yards around escanaba who are all rude and don't work with you
I called the day before to ask about parts for an art project. When I went there the next day, they had already gotten the parts I needed, but then I needed a few more they went out of their way to get me more supplies for my project. They were very kind and adamant in their service. Thanks 10/10
