What clients say about Copart - Kincheloe in Kincheloe (MI)
My vehicle was taken from the body shop to Copart because insurance wanted a second assessment done and had items taken out of it and upon getting vehicle back it had approximately $4,000-$4500 worth of damage not including approximately $400 worth of items take. Out of the car. I have contacted insurance and Copart said they would take care of it after we sent estimates which we have and now they are not responding. I’ll be escalating this by the end of the week if something don’t get figured out soon.
I really like this place. As a first time buyer I thought it was a really easy process and well laid out. The two women behind the counter were very polite, helpful, and nice to work with. They were on top of everything and explained the process in detail. I have heard stories of other Copart facilities being a less than pleasant experience but that was not the case here. The loader was also a skilled pro who loaded the car on a tow dolly with ease. I would highly recommend purchasing from the Kincheloe facility!
Definitely a VERY good Copart location. Friendly and helpful staff, and skilled equipment operators. My paperwork was processed quickly and my vehicle was loaded with care.
I had spoken to see if they had any reason on why they don't sell any parts individually. Their lot are full of junk cars with missing pieces so it doesn't make sense to me how they would Sell any cars when they have junkyards Full of non usable cars period spoke with the person on the phone, and she was kind of rude to me. Telling me that it don't do that. Well, that's understandable, but that's not a reason why you don't do that. You should know your company policies, Suggestion to this company is the they should sell apart individually. Maybe they would make some more money on the side.
Have been to dozens of Copart locations. Never have seen so good staff at other ones. Those people really doing there job. Very polite and helpful. Thank you very much.
This is one of the best copart locations all over the country. This is only one location where people doing their work properly and quick with positive vibe only! Thank you, from transportation company
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